Tokenworks IDvisor Mobile Istruzioni per l’uso
IDvisor®
ID Scanner
Hardware User Manual
Mobile Counter Top
3511 Silverside Rd, Suite 105
Wilmington, DE 19810
Phone: (800) 574 5034
www.IDvisor.com - Product Information [email protected]
www.TokenWorks.com - Company Information Revision: 1.2 January 2010
About This Document
This document describes how to use the IDvisor®ID hardware – the first part of the
manual focuses on hardware and the later part on the built in software.
This document should be used in conjunction with the Palm Z22 user manual (on the
Palm CD or available on-line at Palm.com), and the CardVisor Software User manual
that details installation and use of PC data transfer software.
What’s in the box
Mobile Version
1. IDvisor®ID Scanner with CardVisor®software installed in memory.
2. USB Hotsync™ cable
3. AC Adapter – 12 Volt, 1 Amp DC output.
4. Orange Palm CD - Palm Desktop software and HotSync Manager
5. TokenWorks®White CD with User Manuals and VIP/Banned list utilities
6. Printed Software and Hardware User Manuals
IDvisor Hardware Manual Page 2 of 38
CounterTop Version
1. IDvisor®ID Scanner with CardVisor®software installed in memory.
2. USB Hotsync™ cable – For downloading data to PC
3. USB AC Adapter – Necessary to Power/Operate Scanner
4. Orange Palm CD - Palm Desktop software and HotSync Manager
5. TokenWorks®White CD with User Manuals and VIP/Banned list utilities
6. Printed Software and Hardware User Manuals
IDvisor Hardware Manual Page 3 of 38
Table of Contents
About This Document____________________________________________________ 2
What’s in the box _______________________________________________________ 2
Mobile Version _______________________________________________________ 2
CounterTop Version__________________________________________________ 3
Table of Contents _______________________________________________________ 4
Parts Diagram__________________________________________________________ 5
Mobile Version _______________________________________________________ 5
Counter Top Version__________________________________________________ 6
Palm Z22 Button & Icon Layout ___________________________________________ 7
Power_________________________________________________________________ 8
Mobile Version – Battery Issues_________________________________________ 8
Charging the Batteries ________________________________________________ 8
Battery Life__________________________________________________________ 9
CounterTop Version_________________________________________________ 11
How to scan a Driver’s license ____________________________________________ 12
Tips on scanning 2D Bar Codes ________________________________________ 14
Swiping a Magnetic Card _____________________________________________ 14
CardVisor Application Installation & Setup _________________________________ 15
Associating Calendar & Contact Buttons with CardVisor and/or MemoPad
Application _________________________________________________________ 15
Non-Volatile Memory ________________________________________________ 15
Main Screen Description______________________________________________ 17
Options Menu _________________________________________________________ 18
Age Threshold and Alarms ____________________________________________ 19
Memo Pad ____________________________________________________________ 20
Protecting ID Scanner Data______________________________________________ 21
Tip - Appending Notes to Swipe Data via MemoPad __________________________ 23
Appending Notes to License Data (CardVisor III & IV feature)_________________ 24
Palm Shortcuts – using Palm Shortcuts to speed Note Entry ________________ 24
CardVisor IV – Anti Card Pass Back_______________________________________ 27
Automatic Anti Pass-Back Database Management ________________________ 27
HotSyncing ___________________________________________________________ 28
Maintenance and General Care___________________________________________ 29
Resetting the Handheld _________________________________________________ 30
Performing a soft reset _______________________________________________ 30
Performing a Hard Reset _____________________________________________ 31
Trouble Shooting – _____________________________________________________ 32
IDvisor Hardware Manual Page 4 of 38
Copyright_____________________________________________________________ 34
Limited Warranty - _____________________________________________________ 34
Age Verification Calculation Limitations ________________________________ 35
State and Local Privacy Laws, Ordinances or Rules _______________________ 35
Graffiti Table _________________________________________________________ 36
Checking IDs _________________________________________________________ 37
Cross Check Data ___________________________________________________ 38
Parts Diagram
Mobile Version
IDvisor Hardware Manual Page 5 of 38
Counter Top Version
IDvisor Hardware Manual Page 6 of 38
Palm Z22 Button & Icon Layout
Shown are the buttons and icons referred to throughout this manual. Note the
location of the Calendar and Contacts buttons, Home and Menu icons.
IDvisor Hardware Manual Page 7 of 38
Power
Mobile Version – Battery Issues
There are two batteries in the IDVisor scanner. One powers the bar code/magnetic
stripe scanner and its charge state is indicated by the LED on the side of the case.
The other battery is built into the Palm Z22 PDA and its charge state is visible at the
top of the main screen. A lightning bolt over the battery indicator means the
handheld’s battery is charging. When it is fully charged, the lightning bolt will change
to a filled battery icon.
Charging the Batteries
To charge the batteries, just plug the wall adapter into the side of the Reader Cradle
and the LED should turn red, indicating the unit is charging.
Charge LED Color (near power input jack)
Red Green Yellow
Mode Charging Charge Complete Fault
IDvisor Hardware Manual Page 8 of 38
The Red Lighting Bolt
should display
whenever the
external power is
connected to the
unit. If not, contact
support at
Tokenworks as this
may indicate a
problem with the
wall charger.
A full charge will
require
approximately 4
hours. The charger
will automatically
switch from full
charge mode to
standby as soon as the battery reaches full charge. The charger will not overcharge
the battery and it is recommended to leave the charger connected.
Battery Charging – Red
Lighting Bolt
Battery at 40% - Yellow
If the Charge LED is Yellow, try turning the wall power on/off. If this does not resolve
the fault condition, it means there is a problem with the battery charger or battery
and technical support is required. DO NOT OPEN THE CASE TO SERVICE THE
a wall charger other than that supplied by Tokenworks. Using one with a higher
voltage or reversed polarity will damage the scanner. Using one with a lower voltage
or current rating will not charge the batteries.
IF THE PALM HANDHELD’S BATTERY IS FULLY DEPLETED, THE MAIN SCREEN
WILL NOT TURN ON UNTIL FOR ABOUT FIVE MINUTES. Wait 5 minutes and if
screen does not turn on, try soft reset procedure (described in this manual).
Battery Life
The battery, which powers the License Scanner, is oversized compared to the
capacity of the Palm Z22 handheld. Therefore use the battery level of the Palm Z22
handheld to determine remaining battery life.
IDvisor Hardware Manual Page 9 of 38
If the batteries become low, an alert appears on the handheld screen describing the
low battery condition. If this alert appears, reconnect the unit to power as soon as
possible.
Alert when battery drops below 20% Alert when battery drops below 10% -
Ignore instructions to replace AAA
batteries. This applies to another version
of product.
A fully charged unit will scan 6000 licenses, which is more than enough to last one
evening. As a rule of thumb, return the unit to the charger at the end of the
night/shift or leave it plugged in all the time. The batteries will NOT over charge.
Note: The Green Ready LED on the bar code scanner will always turn on when
external power is supplied regardless if the red scanner power button is on or off.
Note: When connected to external power the ID scanner display will not
automatically power off so that it is always ready to scan.
IDvisor Hardware Manual Page 10 of 38
Altri manuali per IDvisor Mobile
1
Questo manuale è adatto per i seguenti modelli
1
Indice
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