Tone Commander 7210 Manuale utente

7210 / 7220

IP Centrex Telephone

User Manual

Tone Commander 7210/7220 User Manual i

Contents

Introduction ...................................................................................... 1

General Features ............................................................................ 1

Controls and Indicators.................................................................... 2

Operation .......................................................................................... 4

Placing a Call .................................................................................. 4

Answering a Call ............................................................................. 6

Bridging a Shared Call Appearance................................................. 6

Displaying Call Appearance Information .......................................... 7

Holding Calls................................................................................... 7

Transferring Calls............................................................................ 7

Conferencing Calls.......................................................................... 8

Using Network Features .................................................................. 9

Using the Call Log......................................................................... 10

Using the Call Directory................................................................. 13

Using the Speakerphone ............................................................... 14

Using Voice Announce .................................................................. 15

Using a Headset............................................................................ 16

Adjusting the Receive Volume....................................................... 16

Adjusting the Ringer Volume ......................................................... 16

Installation ...................................................................................... 17

Ordering ISDN Service.................................................................. 17

7210/7220 Installation ................................................................... 17

Wall Mounting ............................................................................... 18

Configure the Set .......................................................................... 19

Customize your Phone .................................................................. 22

Label the Set................................................................................. 23

ii Tone Commander 7210/7220 User Manual

Installation Options ........................................................................ 24

Installation Options Menu .............................................................. 24

IP Addresses................................................................................. 25

Alias Entry..................................................................................... 27

SPID Entry .................................................................................... 28

IP Configuration and Software Updates ......................................... 29

Configuring Keys........................................................................... 33

Terminal Mode .............................................................................. 38

Voice Announce ............................................................................ 39

ISDN Parameter Download ......................................................... 42

Quality of Service .......................................................................... 43

Installation Password..................................................................... 43

Reset to Factory Default Settings .................................................. 45

Administration Options .................................................................. 46

Administration Options Menu......................................................... 46

Local Inspect................................................................................. 47

Version.......................................................................................... 50

Test............................................................................................... 52

Diagnostic Display......................................................................... 54

Restart .......................................................................................... 55

Viewing the Error and Download Logs ........................................... 56

User Options................................................................................... 57

User Options Menu ....................................................................... 57

Setting the Time and Date............................................................. 58

Setting Up Speed Dial Keys .......................................................... 58

Setting Up the Call Directory ......................................................... 60

Personal Ringing Options.............................................................. 62

Call Preference Options .............................................................. 64

Voice Configuration....................................................................... 65

Adjusting the Display Contrast....................................................... 67

Setting a Call Log Password.......................................................... 68

Tone Commander 7210/7220 User Manual iii

Troubleshooting ............................................................................. 70

No Network Connection................................................................. 70

DHCP Error................................................................................... 70

Network Error................................................................................ 70

IP Lease Expiration ....................................................................... 71

Appendix A Ordering ISDN Service ............................................. 72

Recommended Button Assignments.............................................. 73

Appendix B Setup Menu Tree ......................................................... 74

Appendix C Warranty and Service................................................... 78

Appendix D Specifications ........................................................... 79

Factory Default Settings ................................................................ 80

Appendix E UL/FCC Statements..................................................... 82

iv Tone Commander 7210/7220 User Manual

Tone Commander 7210/7220 User Manual 1

Introduction

General Features ________________________

Tone Commander 7210 and 7220 IP Centrex VoIP (Voice over Internet

Protocol) Telephones are easy to use multiline terminals that provide

sophisticated ISDN services over managed IP networks. The

telephones support Centrex ISDN services provided through a

Lucent/AG Communication Systems iMerge Centrex Feature Gateway.

They include a built-in 10/100BaseT repeater to allow daisy-chain

connection of a PC workstation without additional equipment. Models

are available in white or black, with 10 (7210) or 20 (7220) call

appearances.

The optional 6030X Expansion Module adds 30 multifunction keys to

any 7210 or 7220 phone.

Model Multifunction Keys

7210 10 (40 with 6030X)

7220 20 (50 with 6030X)

Features of the 7210 and 7220 include:

•AutoSPID and

Parameter Download

•Automatic Switch Type

Detection

•Call Log •Message Waiting Indication

•Call Timer •Desktop or Wall Mounting

•Last Number Redial •Tilt Display

•Speed Dial •Integrated Speakerphone

•Hot Key Dialing •Voice Announce

•Direct Station Select •Handset or Headset Operation

•Call Directory •10/100BaseT Repeater

•Flexible Ringing Options •Firmware Updates via TFTP

•Ringing Control for Shared

Lines

This document applies to telephone software version 01.02.19.

2Tone Commander 7210/7220 User Manual

Controls and Indicators ___________________

1) Display – shows the call state, caller ID, dialed digits, network call

control messages, and elapsed time during calls. When not on a

call, the date, time of day, and softkey options are displayed.

The viewing angle can be adjusted by tilting the display, then

changing the contrast setting – see page 67.

2) Softkeys (4) – select the function displayed above the key on the

second line of the display.

3) Call Key – selects the Call Directory, Call Log, and Call

Identification Display modes.

4) Setup Key – enters Setup Mode.

5) Done Key – exits the current menu, saves any changes made, and

returns to the previous menu options.

6) More

4Key – cycles through the menu option groups in Setup

Mode.

Tone Commander 7210/7220 User Manual 3

7) Message Indicator – a bright red indicator is lit when messages

are waiting; controlled by the network.

8) Multifunction Keys – select call appearances, activate network

features, or dial personal speed dial numbers. Red and green

indicators on the keys show call appearance and feature status.

Call Appearance State Indication

Idle OFF

Call Ringing Green – flashing

In Use by You Green – on steady

On Hold by You Green – winking

In Use at Another Terminal Red – on steady

On Hold at Another Terminal Red – winking

9) Volume Keys – adjust the receiver/speaker volume when on a call;

adjust the ringer volume when on-hook.

10) Mute Key – mutes the microphone when using the speakerphone

or handset/headset. A red indicator on the key is lit when mute is

active.

11) Speaker Key – enables/disables the speakerphone. A green

indicator on the key is lit when the speakerphone is in use.

12) Dial Pad – dials telephone numbers, and sends DTMF tones to

external equipment such as voice mail systems. The dial pad is

used for number entry during setup.

13) Transfer Key – places the current call on hold, and selects an idle

call appearance for transferring the call. A second press completes

a transfer.

14) Conference Key – adds other parties to a conference call.

15) Drop Key – removes the last party added to a conference call, or

disconnects you from a call when not in conference mode.

16) Hold Key – places a call on hold.

17) Microphone – used for hands-free (speakerphone) calling; located

in front of the Hold key on the bottom of the telephone.

18) Handset/Headset Jack – a jack on the side of the telephone

connects to the handset or a standard headset.

4Tone Commander 7210/7220 User Manual

Operation

Placing a Call ____________________________

Selecting a Call Appearance

If the Call Preference option (page 64) is set to Idle or Ringing, your

telephone will automatically select an idle call appearance when you go

off-hook, or activate the speakerphone when you press a Speed Dial,

DSS, REDIAL, dial pad, or UNANS-DIAL key while on-hook.

Automatic Call Appearance Selection

Lift the handset, press the Spkr key, or press a dial pad key to

select an idle call appearance.

Manual Call Appearance Selection

Press an idle (unlit) call appearance key.

Dialing

Wait for dial tone.

Dial the number with the dial pad.

The dialed number will be displayed briefly, then the network

will confirm the dialed digits in the display.

The call duration timer begins when you are connected.

Hot Key Dialing

Begin dialing by pressing a dial pad key while on-hook. An idle

call appearance, if available, will be selected automatically.

Tone Commander 7210/7220 User Manual 5

Last Number Redial

The Redial feature dials the last number that was dialed with the dial

pad or a Speed Dial key. Digits dialed after a call is connected are not

saved.

Select REDIAL to redial the last number.

Using the Call Log – refer to page 10.

Using the Call Directory – refer to page 13.

Using Speed Dial Keys

Speed Dial keys automatically dial a series of up to 24 digits when

pressed. If your telephone is on-hook, an idle call appearance will be

selected before dialing. If you are already on a call, the digits will be

dialed using DTMF tones on that call.

Use Speed Dial keys to dial frequently-called numbers, to activate

network features that include a directory number, and to speed up

dialing of access numbers for voice mail, auto attendant, and similar

systems.

Any unused multifunction key can be programmed as a Speed Dial key

– see page 37.

Press a Speed Dial key to dial a number.

The dialed digits will be shown in the display.

Using DSS Keys

DSS keys are a special type of Call Appearance/Directory Number

keys that are programmed with speed dial numbers to provide Direct

Station Selection. When the call appearance is idle or busy, DSS keys

act like Speed Dial keys, to call a station. When ringing, DSS keys act

like CA/DN keys, to answer a call.

Press an idle DSS key to dial the selected station number.

If the station associated with the DSS key is ringing, the call

appearance will be answered.

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