Toshiba IPT 2010F-SD Manuale utente

Issue 10 4.2.09

Basic Call Handling

Answer a call Lift receiver or press Spkr key to answer call handsfree

Make a call Lift receiver and dial 9 and telephone number or dial number without lifting receiver

for a handsfree call

Dial by name Press “Mode” in the display, select the type of search (E.G. int. = internal directory) then

type the name using the dial pad. Press find to search for name, press “Call” to call

number in display or “Next/Prev” to search through other names.

Hold a call Press fixed hold key once [This will put the call on system hold]

Press fixed hold key twice [This will put the call on exclusive hold –only retrieve from

your Phone]

Retrieve a held call Press the green flashing line key

Transfer a call To announce the call:- Press the key [Conference / transfer], dial the extn number,

announce call and replace receiver

To transfer without announcing:- Press the Mode key underneath TRNS in the display,

ial the extn number and replace receiver.

Retrieve a call If you are announcing the call and there is no response from the extn, press the green

flashing line key, or press the scroll key underneath RTRN in the display

Transfer a caller to a mailbox Whilst on a call, press the key, dial # 407 and mailbox number [extn number], press

# and hang up

Redial Last number Press the [Redial] key this will redial the last number you have dialled [Int or

ext]

CIX IPT 2010F-SD / 2020F-SD User Guide

Issue 10 4.2.09

Further Telephone Features

Auto busy redial Only available on digital ISDN lines –When you have dialled a busy external number press

the soft key underneath ABR in the display. The system will try the number for you

normally once a minute for a maximum of 15 times (Dependent upon your system settings)

Cancel Auto busy redial Dial #442

Call back If you dial a busy extension, press the scroll key underneath ACB in the display. When the

extn or line becomes free your phone will ring and display Auto Call back. Lift receiver and

the system will call their extn.

Cancel Call back Dial # 431

Park a call Press key, followed by # 33, now enter the extension number you

want to retrieve the call on or dial # to park the call on your extn, then replace the

receiver

Retrieve a parked call From the nominated extn press „Park‟ key or dial #32 or dial #32 and the extn number

where you parked the call

All call page Lift receiver and dial #30 (Your message will come out through the speakers of any free

extns)

Conference Calls Receive / make 1st call, press CONF key in display above page, dial 3rd party, when they

answer, press JOIN above page to join all 3 together. Process can be repeated to a

maximum of 8 in total

Exit conference Press EXIT in display and then hang up

Pickup –Group Press programmed Pick up key or dial #5#34

Pick up a specific extn Dial #5#5 and ringing extn number

Diverting your telephone

Call Forward Immediately:- Dial #6011, destination number to receive calls, Spkr –Display will show CF

–ALL

Busy:- Dial #6021, destination number to receive calls, Spkr –Display will show CF –Busy

No answer:- Dial #6031, destination number to receive calls, timer in seconds 08 - 60, # ,

Spkr –Display will show CF –NA

Busy no answer:- Dial #6041, destination number to receive calls, timer in seconds, # ,

Spkr –Display will show CF –BNA

Cancel call forward:- Dial #6051, Spkr

External:- Dial #6011, dial 9 + telephone number, press the # key and hang up (ISDN

Only)

Cancel external call forward:- Dial #6051, Spkr

Do not disturb:- Press DND key or dial #6091 to switch on and #6092 to switch off

Issue 10 4.2.09

Storing useful telephone numbers

Personal speed dials Program:- Dial # 9876 or press Program key, press the key, enter speed dial location 100

–119 (Dependent upon your system settings), enter 9 + telephone number, press the spkr

key, enter the name of the speed dial using the numeric keypad, press the key to store,

press the spkr key, lift and replace receiver or press Program key again.

NOTE: To enter letters which are under the same number, e.g. when entering HOME, „O‟

and „M‟ are both under number 6, use the scroll soft key under the display to scroll along.

After you have entered „O‟, press the scroll key and then press 6 again to enter the „M‟.

Use:- Press [Speed Dial] key and then location 100 –119

System speed dials Use:- Press [Speed Dial] key and then location 200 - 999

Customising your spare keys

Light Grey Keys [Ideal for speed dialling]

Receiver down

Press Program key or dial #9876

Press light grey key you wish to program, dial number for speed dial inc 9 for an outside line

Press key again

Press Program key or lift and replace receiver

Dark Grey keys [With LED‟s]

Receiver down

Press Program key or dial #9876

Press „Hold‟ key

Press the dark grey key you wish to program

Enter code from list below

Press Dark grey key again

Press Program key or lift and replace receiver

Feature codes for programming keys Please see Toshiba Quick Reference Guide for full list of codes

Extension monitoring 610 Call Pick Up

(To program an extension button) Incoming group pick up 430

Do not disturb 180 Incoming directed call pick up 440

Program Key (Replaces #9876) 650

Park button 170

Page all groups 220

Call Forward –Any calls (External and Internal) Call Forward –incoming eternal calls only

All calls 340 Busy / no answer 420

Busy 350

No Answer 360

Busy No Answer 370

Change ring tone Dial # 9876 or press Program key, press Intercom key, Press Hold to switch

between External and Internal, enter 01,02,11 - 18, press Intercom key to save,

lift and replace receiver or press Program key. (Choice of 10 for both internal and

external, 01 is the default ring for internal calls and 11 is the default ring for

External calls)

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