Troubleshooting Tips
6 TR-LCD1500
Before calling for service, check the information in this section to see if you can remedy any problems yourself.
If you do need assistance, please contact Transduction.
Symptom Check List Solutions
Is the power cord connected
properly? Check the power cord connection and supply.
If the power is on, reboot the
computer to see the initial
screen (the login screen),
which can be seen.
If the initial screen (the login screen) appears, boot the
computer in the applicable mode (the safe mode for
Windows ME/2000/XP) and then change the frequency of
the video card.
Note: If the initial screen (the login screen) does not appear,
contact TRANSDUCTION.
No images on the
screen. I cannot turn
on the monitor.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard or move the mouse to activate
the monitor and restore the image on the screen.
Is the screen displaying only
one color as if looking at the
screen through cellophane
paper?
Check the signal cable connection.
Make sure the video card is fully inserted in its slot.
Have the screen colors
become strange after running
a program or due to a crash
between applications?
Reboot the computer.
The screen shows
strange colors or just
black and white.
Has the video card been set
properly? Set the video card by referring to the video card manual.
Have you changed the video
card or the driver? Adjust screen image position and size using the OSD.
Have you adjusted the
resolution or frequency to the
monitor?
Native Resolution is 1024 x 768 @ 60Hz.
The screen suddenly
has become
unbalanced.
The screen can be unbalanced due to the cycle of the video card signals. Readjust
Position by referring to the OSD.
The screen is out of
focus or OSD cannot
be adjusted.
Have you adjusted the
resolution or frequency on the
monitor?
Adjust the resolution and frequency of the video card.
Native Resolution is 1024 x 768 @ 60Hz.
LED is blinking but no
images on the screen. Is the frequency properly
adjusted when checking the
Display Timing on the menu?
Adjust the frequency properly by referring to the video card
manual.
(The maximum frequency per resolution may differ from
product to product.)
Have the Windows colors
been set properly? For Windows ME/2000/XP:
Set the colors properly at the Control Panel, Display,
Settings.
There are only 16
colors shown on the
screen. The screen
colors have changed
after changing the
video card.
Has the video card been set
properly? Set the video card by referring to the video card manual.
Have you installed the monitor
driver? Install the monitor driver according to the Driver Installation
Instructions.
There is a message
that reads
“Unrecognized
monitor, Plug & Play
(VESA DDC) monitor
found”.
See the video card manual to
see if the Plug & Play (VESA
DDC) function can be
supported.
Install the monitor driver according to the Driver Installation
Instructions.
