Tunstall ComStation IP Manuale utente

00 8813 85

tunstall.de

ComStationIP

Order no. 76 0605 50

User Guide

Our policy of continual development means that product specification and

appearance may change without notice. Tunstall does not accept responsi-

bility for any errors and omissions within this document.

Tunstall GmbH | Orkotten 66 | 48291 Telgte | Germany

Table of Contents

1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.2 If a fault is displayed... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

1.3 If the connection to control unit is interrupted... . . . . . . . . . . . . . . .13

1.4 If the indicator on the device is solid red... . . . . . . . . . . . . . . . . . . . .14

2 Basic knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

2.1 FlamencoIP+ nurse call system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

2.2 Sample ward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

2.3 What else you should know. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

3 Device description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

3.1 Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.2 Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

3.3 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

3.4 Touch keys on the device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

3.5 Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

3.6 Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

3.7 Menu bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3.8 Call list and staff list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

4 Log in / Log out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

4.1 Log in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

4.2 Log out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

5 Speech connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

5.1 Speech connections on the ComStationIP . . . . . . . . . . . . . . . . . . . . . . . . . . .38

5.2 Status of the speech connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

5.3 Hands-free speaking or using the handset . . . . . . . . . . . . . . . . . . . . .40

5.4 Volume keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

6 Handling calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

6.1 Call types and categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

6.2 How calls are displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

6.3 Basic procedure for call handling . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

6.4 This is how you handle a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

7 Announcements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

7.1 Announcement targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

7.2 This is how you make an announcement . . . . . . . . . . . . . . . . . . . . . .63

8 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

8.1 Call destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

8.2 Calling a room in your ward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

8.3 Calling another ComStationIP in your ward . . . . . . . . . . . . . . . . . . . .70

8.4 Calling the ManagementCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

8.5 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

9 Ward coupling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

9.1 Basic knowledge on ward coupling . . . . . . . . . . . . . . . . . . . . . . . . . . .80

9.2 Activating / deactivating a ward coupling . . . . . . . . . . . . . . . . . . . . .82

10 Shift operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

10.1 Basic knowledge on shift operation . . . . . . . . . . . . . . . . . . . . . . . . . .86

10.2 Activating/deactivating a shift. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

11 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

11.1 Adjusting the current volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

11.2 Adjusting volumes in standby mode. . . . . . . . . . . . . . . . . . . . . . . . . .95

12 Putting the device into operation. . . . . . . . . . . . . . . . . . . . . . . . . . .97

12.1 Scope of supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

12.2 Location for the device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

12.3 Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

12.4 Desktop installation or wall mounting . . . . . . . . . . . . . . . . . . . . . . .101

12.5 Configuring the nurse call system . . . . . . . . . . . . . . . . . . . . . . . . . . .103

12.6 Connecting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

12.7 Changing default setting for fault acoustic. . . . . . . . . . . . . . . . . . . .108

12.8 Changing default setting for privacy mode . . . . . . . . . . . . . . . . . . .110

13 Cleaning and disinfection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

14 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

1 Safety instructions

This chapter covers the following topics:

▪General safety instructions

▪If a fault is displayed...

▪If the connection to control unit is interrupted...

▪If the indicator on the device is solid red...

1 Safety instructions

1.1 General safety instructions

▪Before the device can be used, it has to be put into operation by a tech-

nician, see page 97.

▪This user guide assumes that you are familiar with the nursing proce-

dures in hospitals.

▪You must acquire sufficient knowledge about operating and using the

nurse call system via suitable measures such as training sessions. The

measures must be repeated if necessary. This user guide assumes that

the reader possesses sufficient knowledge.

▪Make sure that all connecting cables of the device are always con-

nected.

▪Never place the device in a humid environment. Take care that is does

not become wet. The device is powered by electricity and thus should

not be exposed to moisture.

▪Bright sunlight can impair the readability of the display. Place the

device in a non-reflective location.

▪The device is under the prescribed limits regarding electromagnetic

compatibility. Nevertheless, faults can occur in individual cases and

under certain conditions. In this case, you must increase the distance

between the affected devices or take appropriate measures to repair

the faults.

▪Never open the housing of the device. In case of a fault, return the

device to the supplier.

WARNING! Please follow the safety instructions below for the

safety of staff and patients:

1 Safety instructions

WARNING! This device cannot be used to send an emergency

call to a control centre, e.g. to alert the police or fire brigade.

This means that you cannot call the European emergency

number 112 with this device.

1 Safety instructions

1.2 If a fault is displayed...

If the fault icon appears in the status bar, you must deal with it

immediately.

There is a fault in the nurse call system. This means that perhaps you can

no longer be called from every room.

If the acoustic fault display on your device is enabled, you will also be

acoustically alerted about the fault by a tone sequence.

You must immediately do the following:

1. Tap the fault icon in the status bar:

✔All rooms in your ward with faults are shown. The tone for the fault dis-

play is turned off.

Fig. 1: Fault icon

Fig. 2: Fault icon. Tap to find out about the fault.

Monday 30 March 2020

Ward 1

CALLS STAFFED ROOMS

Monday 30 March 2020

Ward 1

CALLS STAFFED ROOMS

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