ULTRA SOFT Midnight Manuale utente

Your Water Hardness (ppm)

Your Water Is Classed As

Average Water Hardness In Your Area

350

Very Hard Water

310

Test ID: [XXX]

DO I NEED A

WATER SOFTENER?

If your water hardness is above 100ppm then you could

benefit from a water softner.

Based on the

information provided in your survey and

your water hardness. we have recommended some of

our water softners that would be suitable for you below..

SOFT WATER

MODERATELY SOFT WATER

SLIGHTLY HARD WATER

MODERATELY HARD WATER

HARD WATER

VERY HARD WATER

Your Water Softener Recommendations



Example Text

 Example Text

WATER HARDNESS CLASSIFICATION

BY PARTS PER MILLION

Cyan Domestic Water Softener 18L

$590



Example Text

 Example Text

Cyan Domestic Water Softener 18L

$590



Example Text

 Example Text

Cyan Domestic Water Softener 18L

$590

Midnight Water

Softener

Product Manual

Technical Parameters

Height: 460mm

Width: 260mm

Depth: 465mm

Transformer Input: 240V / 50 Hz

Transformer Output: DC12V/1.5A

Suggested Flow Rate: 500 to 1500 l/hour

Water Pressure: 1.5 to 4 bar

Water Temperature: 5 to 25C

Environmental Temperature: 4 to 30C

Water Hardness: <400 ppm

Capacity At 300ppm Hardness: 600 Litres Per Vessel

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soft.co.uk

Planning Your

Installation

Please observe the

regulations concerning the installation of your water softener. For

guidance check out the water regulations advisory service web site (www.wras.co.uk).

Check that you only have one rising main, that you have allowed space for access to

the unit for possible future maintenance and salt replenishment. Check the water

pressure; locate the rising main (stop cock), a drain facility and a power supply. Unless

you are replacing an existing water softener, this installation will require you to carry

out plumbing work and may require an electrical outlet to be fitted near the softener.

You should only attempt this if you have the necessary skills.

The softener should be used for treating tap water or other qualified raw water.

Hard water flows down through the resin in both tanks and the hardness minerals are

trapped. The softener tracks how much water is treated and displays the amount of

water each tank can still treat.

E.G. Left Tank 1m3 Right Tank 0.4m3

When one tank has trapped as much hardness as it can, salt is used to flush the tank

out whilst the other tank continues to supply softened water.

How Does A Duplex Water Softener Work?

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Parts And Assembly

Positioning The Softener

Where possible the softener should be placed close to the rising main. Take care to allow

hard water take off points for a drinking water facility and /or an outside tap.

The distance between the drain and the softener should be as short as possible. Ensure

that both the drain and overflow will not freeze or reach a temperature above 40°C. If

putting the softener within a cupboard ensure that the base is adequately supported. If

the softener is being installed within your loft etc it is recommended to house the softener

within a tank capable of storing at least 100 litres with an overflow fitted. The overflow on

the tank should be below the softener overflow and be a minimum of ¾” in size.

Single Check Valve

A suitable check valve should be fitted. This is usually inside the installation kit that can be

ordered separately at https://ultra-soft.co.uk/product/water-softener-installation-kits/

Before you start the installation make sure that you have all the necessary fittings. The

purchase of one of our standard installation kits will normally ensure that you have

everything that you need for a typical installation.

sales@ultra

soft.co.uk

01622 933 853

www.ultra

soft.co.uk

sales@ultra

soft.co.uk

01622 933 853

www.ultra

soft.co.uk

Water Pressure Test

It is important that a pressure test is carried out. High and low water pressure can result

in either damage to or failure of the softener. We recommend the fitting of a pressure

limiter should your pressure exceed 4 bar (58 psi). The minimum working pressure for the

system is 1.4 bar (20 psi).

Starting The Installation

Before starting the installation of the valves ensure that the stop cock is in the closed

position. Once the valves have been fitted, set the valves as follows:

Softener Inlet and Outlet valve CLOSED, Bypass valve OPEN

You can now safely return the stop cock to the open position. Using the hoses provided (if

installation kit ordered) connect the straight end of the hose having first inserted the

washer provided to the softener inlet and outlet valves. Connect the angled end of the

hose to the softener. The inlets and outlets and drain are marked on the softener.

Close the BYPASS and slowly OPEN the inlet and outlet

Midnight Water

Softener

Product Manual

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soft.co.uk

01622 933 853

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soft.co.uk

Waste Pipe Installation

Run the waste hose to either an up stand or outside drain, a minimum air gap of 20mm

must exist at the end of the drain line. Softened water will have no adverse effect on a

septic tank. Should you need to extend the drain hose this can be for a maximum run of 8

meters with a minimum daytime pressure of 40 psi. Ensure that the drain hose is not

kinked or obstructed in any way as this will lead to an overflow of the softener.

The drain pipe can run uphill to a max of 1 meter with a min water pressure of 40 psi

Overflow Connection

The overflow connection is the white ½” hose spigot on the rear or side of the cabinet. The

overflow must be run downhill through an outside wall without kinks or restrictions. It is

recommended the overflow hose be visible when it exits the outside wall.

Turbine Clip

Outlet

Inlet

Drain

Overflow

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Preparing The Softener To Go Into Service

Ensure turbine cable is clipped into outlet pipework.

Put

approximately 5 litres of water into the brine tank. You may

also at this point put a quantity of salt into the tank. Do not

allow the salt level in the brine tank to exceed the height of

the overflow. You should keep the salt level above the water

level and check the salt level on a regular basis until a

usage pattern has been established.

Water Softener Controller

If the version of the softener you have bought comes with a

remote controller insert the batteries. The controller allows

for remote control over the softener. To link the remote

controller, on the controller press "up" and "down" button

for 3 seconds, then press "down" to find SETID.

At this time, connect the power on the softener. Press the

confirm button on the remote controller and wait to hear

"Di" sound, it means the connection is successful.

The display shows information on the remaining capacity of

the left and right tanks, the current flow rate from the

softener and the time. You can use the controller to begin a

manual regeneration or to adjust the time and hardness

settings. This is done in the same manner as on the

softener. See programming and commissioning softener

section.

Programming The Valve

When plugging in the softener it will initially display the

valve model information then go to the main screen

showing the time, right and left tank capacities and whether

each unit is in service or regeneration.

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soft.co.uk

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Changing The Language

The display should be in English. If for some reason it is not follow these instructions to

change it. Within 6 seconds of switching on the power press and hold both and

for 5 seconds to enter the advanced menu setup. The top item is language.

Press to enter the language choices and press or to choose the language

(English is the top choice).

When English is highlighted press to save and to exit

Time Of Day

Press the Menu button to get into the Main menu. Select “Set Time of Day”. Use or

to select the hours (24 hour time format) and Menu/Confirm to move to minutes.

Use or to set minutes and CONFIRM then press to RETURN to the

general settings menu.

Water Hardness

Press the Menu button to get into the Main menu . Select “Set Water Hardness”. Use

or to set the hardness. CONFIRM then press to RETURN to the main

screen.

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soft.co.uk

01622 933 853

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soft.co.uk

Commissioning The Softener

With the

softener fully plumbed and the valve programmed commissioning can start.

Regeneration

When the softener is fully functional the regenerations will happen automatically.

To initiate an immediate regeneration press the Manual button until the valve motor starts

to turn. If during a regeneration cycle you need to skip through the cycle this can be done in the

following way.

To skip to the next stage quickly press the Manual button and this will take it to the next

stage of the regeneration, this can be repeated to get to the end of the regeneration cycle.

Service

Water flows into the valve at the top, down through the resin and then up through the ‘riser’

tube in the middle of the vessel. As the water travels through the resin the ion exchange takes

place. The controllers are set to automatically regenerate on capacity.

The display on the control will show the following; In service and the remaining capacity.

Routine Maintenance

Check the salt level (this may need to be done more regularly dependent on consumption). Also

check that there is no sign of damage or leaks.

The salt level should always be above the water level.

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soft.co.uk

01622 933 853

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soft.co.uk

Programming The Valve

Should the programming have been lost in transit the following instructions in conjunction with

the setting sheet will allow you to re set it. For time, date and hardness settings see the

programming settings on page 7. The settings below should not be altered without good reason.

Within 6 seconds of switching on the power press and hold both and for 5 seconds to

enter the advanced menu setup. Use the or to choose the menu option then press

Enter the screen. Check or change the values using the or buttons then CONFIRM

and to exit.

Once finished press return until the main display shows.

Suggested Settings

Troubleshooting

Following the below as a guide you can find the most common problems that may arise; please

consult this section before contacting us as most problems are easily cured by following this

information.

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soft.co.uk

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soft.co.uk

Problem

Possible Cause

Solution

Softener fails to regenerate

Electrical service to unit has

been interrupted

B. Regeneration cycles set

incorrectly

C. Controller is defective

D. Motor fails to work

Turbine has come loose

Assure permanent electrical

service (check fuse, plug,

pull chain or switch)

B. Reset regeneration cycles

C. Replace controller

D. Replace motor

Check turbine is plugged in

Regeneration time is not correct

Time of day is not correct

B. Power failure for more than

3 days

Check program and reset

time of day

B. Check program and reset

time of day

Softener supplies hard water

Bypass valve is open or

leaking (if present)

B. No salt in brine tank

C. Injector is plugged

D. Insufficient water is flowing

into brine tank

E. Regeneration cycles not

correct

F. Bad quality of feed water or

turbine blocked

Adjusting bolt is open

Close or repair bypass valve

B. Add salt to brine tank and

maintain salt level above

water level

C. Change or clean injector

D. Check brine tank refill time

E. Set correct regeneration

cycles in program

F. Reduce inlet turbidity, clean

or replace turbine

Close adjustment bolt

Unit used too much salt

Improper salt setting

B. Excessive water in brine

tank

Check salt usage and salt

setting

B. See below

Excessive water in

brine tank

Refilling time too long

B. Water remaining after brine

draw

C. Foreign material in brine

valve and/or plugged drain

line

D. Not installed safety brine

valve and/or power failure

whilst salting

E. Safety brine valve

breakdown

Reset correct filling time

B. Check injector and remove

foreign matter from brine

pipe

C. Clean brine valve and brine

pipe

D. Stop water supply and

restart program install with

safety brine valve in salt

tank

E. Repair or replace safety

brine valve

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