Verathon BladderScan BVI 9400 Manuale utente

BLADDERSCAN

BVI9400

Verathon Service Partner Manual

0900‑4472‑09‑63

BLADDERSCAN

BVI9400

Verathon Service Partner Manual

Effective: September 28, 2018

Caution: Federal (United States) law restricts this

device to sale by or on the order of a physician.

CONTACT INFORMATION

For assistance servicing your BladderScan system, please contact Verathon®Customer Care.

To order replacement parts, please contact Verathon Inside Sales.

Verathon Inc.

20001 North Creek Parkway

Bothell, WA 98011 U.S.A.

Tel: +1 800 331 2313 (US and Canada only)

Tel: +1 425 867 1348

Fax: +1 425 883 2896

verathon.com

Verathon Medical (Europe) B.V.

Willem Fenengastraat 13

1096 BL Amsterdam

The Netherlands

Tel: +31 (0) 20 210 30 91

Fax: +31 (0) 20 210 30 92

Verathon Medical (Australia) Pty. Ltd.

Unit 9, 39 Herbert Street

St Leonards NSW 2065

Australia

Tel: 1800 613 603 (within Australia)

Tel: +61 2 9431 2000 (international)

Fax: 1800 657 970 (within Australia)

Fax: +61 2 9475 1201 (international)

0123

express written consent of Verathon Inc.

Verathon, the Verathon torch symbol, BladderScan, the BladderScan symbol, and ScanPoint are either trademarks or registered

trademarks of Verathon Inc. Total ReliabilitySM Plan is a service mark of Verathon Inc.

All other brand and product names are trademarks or registered trademarks of their respective owners.

The BladderScan technology described in this manual is protected by U.S. Patent Numbers 5,235,985, 6,676,605, and 6,884,217. The

ScanPoint®technology described in this manual is protected by U.S. Patent Number 6,569,097. Other international patents pending.

Verathon Service Partner Manual: Table of Contents

TABLE OF CONTENTS

INTRODUCTION ....................................................................................................................................................1

Service Partner Program Overview & Beneﬁts......................................................................................................1

How to Use this Manual......................................................................................................................................1

How to Service an Instrument ..........................................................................................................................2

Requirements for Service.....................................................................................................................................3

Certiﬁcations ...................................................................................................................................................3

Environment ....................................................................................................................................................3

RoHS Compliance ............................................................................................................................................3

UDI Compliance...............................................................................................................................................3

Recommended Instruments & Tools .................................................................................................................4

Precautions & Warnings ......................................................................................................................................5

ANNUAL CERTIFICATION......................................................................................................................................6

Procedure 1. Update the Software .............................................................................................................6

Procedure 2. Perform Probe Calibration......................................................................................................9

Procedure 3. Certify the System ............................................................................................................... 14

DIAGNOSTICS & TROUBLESHOOTING ...............................................................................................................21

Identifying the Source of the Issue ....................................................................................................................21

Procedure 4. Isolate the ServiceIssue........................................................................................................22

Repair Guide.....................................................................................................................................................24

Troubleshooting Procedures ..............................................................................................................................27

Procedure 5. Troubleshoot the Connection to ScanPoint..........................................................................27

Procedure 6. Troubleshoot by Using Ultrasound Images............................................................................28

REPAIR & REPLACEMENT....................................................................................................................................33

Minor Repairs & Replacements..........................................................................................................................33

Procedure 7. Replace the Display Housing Lens.........................................................................................33

Procedure 8. Clean or Replace the Battery Contacts..................................................................................40

Procedure 9. Clean the Print Head............................................................................................................42

Procedure 10. Replace the Printer Door ......................................................................................................43

Console Repair..................................................................................................................................................44

Procedure 11. Disassemble the Console Base Housing ................................................................................48

Procedure 12. Replace the DSPPCBA ......................................................................................................... 51

Procedure 13. Replace the Handle, Printer, or Top Cover Assembly .............................................................52

Procedure 14. Disassemble the Console Display ..........................................................................................58

Procedure 15. Replace the Keypad PCBA or Keypad Flex Cable ................................................................... 61

Procedure 16. Replace the Console Hinges .................................................................................................64

Procedure 17. Replace the LCD and LCD Flex Cable ....................................................................................67

Procedure 18. Replace the Inverter Flex Cable.............................................................................................72

Procedure 19. Replace the Display Housing Bottom .................................................................................... 74

Procedure 20. Reassemble the Console Display...........................................................................................78

Procedure 21. Reassemble the Console Base Housing .................................................................................86

Procedure 22. Replace the Console Label....................................................................................................90

Probe Repair .....................................................................................................................................................92

Procedure 23. Disassemble the Probe.........................................................................................................94

Procedure 24. Replace the Probe LCD Flex Cable ........................................................................................96

Procedure 25. Replace the Probe Top Cover Assembly or Housing ..............................................................98

Procedure 26. Remove the Probe Bottom Cover .........................................................................................99

Procedure 27. Install the DCM into a New Bottom Cover .......................................................................... 102

Procedure 28. Reassemble the Probe........................................................................................................ 105

Procedure 29. Replace the Probe Serial Number Label ..............................................................................109

iii

Verathon Service Partner Manual: Table of Contents

REFERENCE DOCUMENTATION ........................................................................................................................ 110

Reference Procedures...................................................................................................................................... 110

Procedure 30. Run a Self Test................................................................................................................... 110

Procedure 31. Scan a Tissue‑Equivalent Phantom.......................................................................................111

Procedure 32. Load Thermal Paper........................................................................................................... 113

Accuracy Speciﬁcations ................................................................................................................................... 114

Product & ScanPoint Speciﬁcations................................................................................................................. 115

System Parts & Assemblies.............................................................................................................................. 115

Probe Parts & Assemblies............................................................................................................................. 115

Console Parts & Assemblies ......................................................................................................................... 116

Part Numbers.................................................................................................................................................. 119

Glossary ......................................................................................................................................................... 122

Verathon Service Partner Manual: Introduction

INTRODUCTION

SERVICE PARTNER PROGRAM OVERVIEW & BENEFITS

The BladderScan BVI9400 Service Partner Program gives you the tools and training necessary to perform

factory‑recommended certiﬁcations and repairs at your own facility. This annual certiﬁcation service is one of

the ways Verathon®ensures that your BladderScan instruments perform to the highest standards.

This service partner manual provides detailed instructions on how to certify, troubleshoot, and repair

BladderScan BVI9400 devices.

For detailed information about the system and how to operate it, see the latest BladderScan BVI9400

Operations & Maintenance Manual, available at verathon.com/product‑documentation. Prior to operating

the instrument, ensure that you are familiar with the content in the Operations & Maintenance manual(s)

and you have watched the onboard tutorial video.

IMPORTANT

HOW TO USE THIS MANUAL

Note: To ensure that the ﬁgures and instructions are completely legible, this document must be printed in

color. Do not use this document if it has been printed in black and white. Images of parts and labels are for

representational purposes only and are subject to change without notice.

This manual is divided into the following chapters:

• Introduction—Includes an overview of how to use this manual and the required certiﬁcations,

environment, and recommended tools needed in order to service a device. Also contains warnings and

cautions. Ensure that you read and understand this chapter before performing repairs.

• Annual Certiﬁcation—Contains procedures for performing annual maintenance and certiﬁcation of

the system. If the system requires service, you continue to the Diagnostics & Troubleshooting chapter.

• Diagnostics & Troubleshooting—Provides information about identifying the source or location

of service issues, identiﬁes the corrective procedures for service issues, and contains additional

troubleshooting procedures for performance issues.

• Repair & Replacement—Provides targeted procedures for replacing and repairing components and

parts within the console base housing, console display, or probe.

• Reference Documentation—Includes helpful information, such as product speciﬁcations, a complete

list of available parts and part numbers, and a glossary.

HOW TO SERVICE AN INSTRUMENT

The annual maintenance and certiﬁcation procedures are contained in the Annual Certiﬁcation chapter.

As you complete these procedures, you may identify a service issue or required repair. If a service issue is

identiﬁed, you will use the Diagnostics & Troubleshooting chapter and Repair & Replacement chapter in order

to service the system. The following ﬁgure illustrates the general order in which you should complete these

procedures and advance through the manual.

Figure 1. General Service Workﬂow

Annual Certiﬁcation

Update the

Software

Certify the

System

Repair & Replacement

Minor

Repairs &

Replacements

Disassemble

the Probe

Reassemble the

Probe

Probe Repair

Procedures

Diagnostics &

Troubleshooting

Isolate the

ServiceIssue

Perform Probe

Calibration

Disassemble

the Console

Base Housing

Reassemble the

Console Base

Housing

Console Base

Housing Repair

Procedures

Repair Guide

Disassemble

the Console

Display

Reassemble

the Console

Display

Console

Display Repair

Procedures

Troubleshooting

Procedures

Service issue identiﬁed

If a service issue is discovered while certifying the instrument, use the Diagnostics & Troubleshooting

chapter in order to isolate the service issue to the console or the probe. The Repair Guide section identiﬁes

which repair procedures to complete and a recommended completion order. By completing the corrective

procedures in the indicated order, you are troubleshooting and eliminating possible sources of the failure.

Once you have isolated the issue and identiﬁed the likely repair procedures, continue to the Repair &

Replacement chapter, which is divided into three sections: minor service procedures, the console, and the

probe. Use the disassembly procedure in each section in order to service that component, and then complete

the repair or replacement procedures indicated during troubleshooting. Once the failure has been resolved,

additional corrective procedures may not be required. Reassemble and complete service as detailed in each

section. Use the Annual Certiﬁcation chapter in order to certify the instrument and conﬁrm that it is in good

working condition after completing service.

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