VeriFone MX 915 Manuale utente

MX 900 Series

Installation Guide

Date: May 13, 2015

MX 900 Series Installation Guide

May 13, 2015

Verifone®, Inc.

88 West Plumeria Drive

San Jose, CA 95134

Telephone: 408-232-7800

http://www.verifone.com

Printed in the United States of America.

No part of this publication covered by the copyrights hereon may be reproduced or copied in

any form or by any means - graphic, electronic, or mechanical, including photocopying, taping,

or information storage and retrieval systems - without written permission of the publisher.

The content of this document is subject to change without notice. The information contained

herein does not represent a commitment on the part of Verifone. All features and

specifications are subject to change without notice.

Verifone, Ruby SuperSystem, and Secure PumpPAY are registered trademarks of Verifone, Inc.

Ruby Card, iOrder, and Commander Site Controller are trademarks of Verifone. All other brand

names and trademarks mentioned in this document are the properties of their respective

holders.

May 13, 2015

Contents

1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . 1

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Document Organization . . . . . . . . . . . . . . . . . . . . . . . 1

Modifications to this document . . . . . . . . . . . . . . . . . . 1

2. Hardware Installation . . . . . . . . . . . . . . . . . . . 3

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

To unpack the shipping carton . . . . . . . . . . . . . . . . . . 3

Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Stand Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Stand Mount Installation. . . . . . . . . . . . . . . . . . . . . . . 5

Wall Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PIN Protection Measures . . . . . . . . . . . . . . . . . . . . . . . . . 7

Privacy Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Removing and Installing Optional Components . . . . . . . . . . 9

Installing Countertop Wedge . . . . . . . . . . . . . . . . . . . . 9

Removing or Installing the I/O Module . . . . . . . . . . . . . 9

Installing MSAM or SD Cards . . . . . . . . . . . . . . . . . . . 12

Installing the Optional Contactless Module on the MX 925 15

Replacing the Stylus and Holster . . . . . . . . . . . . . . . . 18

Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . 20

I/O Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

I/O Modules with Port Names . . . . . . . . . . . . . . . . . . 24

Optional I/O Module Cables . . . . . . . . . . . . . . . . . . . 26

Multiport Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting ECR in Tailgate Mode . . . . . . . . . . . . . . . . 28

Connecting to a Serial Port . . . . . . . . . . . . . . . . . . . . 28

Connecting to the Ethernet LAN . . . . . . . . . . . . . . . . 28

Connecting to USB Host or Hub . . . . . . . . . . . . . . . . . 28

Powering up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the I/O Module. . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Multiport Cable . . . . . . . . . . . . . . . . . . . . . 30

ii MX 900 Series Installation Guide

May 13, 2015

Calibrate Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . 31

3. Terminal Specifications . . . . . . . . . . . . . . . . . . 33

Terminal Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 33

4. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning the Display Screen . . . . . . . . . . . . . . . . . . . . . . 35

Magnetic Stripe Cleaner. . . . . . . . . . . . . . . . . . . . . . . . . 36

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

May 13, 2015

1 INTRODUCTION

This installation guide is your primary source of information for setting up and

installing the MX 900 Series terminals, the MX 915™and MX 925™.

Intended Audience

This guide is useful for anyone installing and configuring the MX 900 Series

terminals. A basic description of terminal features is also provided.

Document Organization

The following chapters are included:

Chapter 1, Introduction, explains the Intended Audience, and Document

Organization.

Chapter 2, Installation, explains how to install the MX 900 Series terminals.

Chapter 3, Specifications, provides information on power, environment, and

dimensions of the hardware.

Chapter 4, Maintenance, explains how to maintain your MX 900 Series terminals.

Modifications to this document

This document may be changed or extended to include new product

requirements.

2MX 900 Series Installation Guide

May 13, 2015

2 HARDWARE INSTALLATION

This chapter describes the MX 900 Series installation procedures and includes

connection examples.

Unpacking

Open the shipping cartons and carefully inspect the contents for possible

tampering or shipping damage.

Warning: Do not use a damaged terminal.

To unpack the shipping carton

1. With the shipping carton right side up, open the top and remove all items

from the carton:

– Terminal unit

–Bergretainer

2. Remove the protective plastic wrap from the display.

3. Place the components on a table or countertop.

4. Save the shipping cartons and packing material for repacking or moving

in the future.

Berg Retainer

4MX 900 Series Installation Guide

May 13, 2015

Selecting a Location

Warning:The MX 900 Series terminal is designed for indoor use only.

Use the following guidelines to select a location for the MX 900 Series terminal.

1. Select a location for the terminal that offers adequate ventilation and

protection and is convenient for the user and merchant.

2. Place the MX 900 Series terminal on a flat surface, such as a table or

countertop, or mount it on a mounting stand supplied by Verifone. Avoid

areas with:

– Excessive heat or dust

– Oil or moisture

– Devices that cause excessive voltage fluctuations or electrical noise,

such as air conditioners, fans, electric motors, neon signs, or high-

frequency security devices must be no closer than 24 inches

– Direct sunlight or objects that radiate heat

Note: Interference Sources:

Special care is required when mounting the MX 900 Series

terminal in sites that utilize anti-theft devices positioned at

doorways or surface mounted deactivator pads. Devices of this

type, such as Sensormatic brand devices, generate strong

electromagnetic fields which may interfere with MX 900 Series

terminals. Always select mounting locations at least 6 feet from

doorway units and at least 18 inches from surface mounted

deactivator pads.

Note: Mounting Considerations:

Verifone recommends the use of an approved stand for all

mounting situations. Position the terminal conveniently in

relation to power, ECR and LAN connections. Ensure the MX 900

Series terminal is located in a manner that allows customers to

swipe their magnetic cards or insert their Smart Cards in a

smooth and comfortable motion without encountering

obstructions. If the unit will be swiveled during normal operation,

Verifone requires the use of an approved swivel stand. The stand

must limit the swivel to 180 degrees to prevent twisting and

damage to the MX 900 Series cable. After mounting, verify all

cables move freely and do not twist when the unit is rotated

throughout its range of motion.

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