Viola Systems Arctic 2270 Manuale utente
Arctic User's Manual
Arctic GPRS Router (2270)
Firmware Version 5.0.7
Document Version 1.6
April 2010
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 2 Document Version 1.6
Copyright and Trademark
Copyright © 2008-2010, Viola Systems Ltd. All rights to this manual are owned
solely by Viola Systems Ltd. (referred elsewhere in this User’s Manual as
Viola Systems). All rights reserved. No part of this manual may be transmitted
or reproduced in any form or by any means without a prior written permission
from Viola Systems.
Ethernet™ is a trademark of XEROX Corporation. Windows™ and Internet
Explorer™ are trademarks of Microsoft Corporation. Netscape™ is a
trademark of Netscape Communications Corporation. All other product names
mentioned in this manual are the property of their respective owners, whose
rights regarding the trademarks are acknowledged.
Viola Systems Ltd.
Lemminkäisenkatu 14-18 A
FI-20520 Turku
Finland
E-mail: [email protected]
Technical Support
Phone: +358 20 1226 226
Fax: +358 20 1226 220
E-mail: [email protected]
Internet: http://www.violasystems.com
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 3 Document Version 1.6
Disclaimer
Viola Systems reserves the right to change the technical specifications
or functions of its products or to discontinue the manufacture of any of its
products or to discontinue the support of any of its products without any
written announcement and urges its customers to ensure that the information
at their disposal is valid.
Viola software and programs are delivered “as is”. The manufacturer does not
grant any kind of warranty including guarantees on suitability and applicability
to a certain application. Under no circumstance is the manufacturer or the
developer of a program responsible for any damage possibly caused by the
use of a program. The names of the programs as well as all copyrights relating
to the programs are the sole property of Viola Systems. Any transfer, licensing
to a third party, leasing, renting, transportation, copying, editing, translating,
modifying into another programming language or reverse engineering for any
intent is forbidden without the written consent of Viola Systems.
Viola Systems has attempted to verify that the information in this manual is
correct with regard to the state of products and software on the publication
date of the manual. We assume no responsibility for possible errors which
may appear in this manual. Information in this manual may change without
prior notice from Viola Systems.
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 4 Document Version 1.6
Declaration of Conformity
(according to ISO/IEC Guide 22 and EN 45014)
Manufacturer’s Name: Viola Systems Ltd.
Manufacturer’s Address:
Lemminkäisenkatu 14-18 A
FI-20520 Turku
Finland
declares that this product:
Product Name:
Arctic GPRS Router
conforms to the following standards:
EMC:
EN 55022 Emission Test (Class A)
1. Radiated Emissions (30-1000MHz)
2. Conducted Emissions (0.15-30MHz)
EN 50082-1 Immunity Test
1. IEC 801-3: Radio Frequency Electromagnetic Field
2. IEC 801-2: Electrostatic Discharge
3. IEC 801-4: Fast Transients, AC Power Ports and Signal cables
Supplementary Information:
“The product complies with the requirements of the Low Voltage Directive
73/23/EEC and EMC directive 89/336/EEC.”
Warning!
This is a Class A product. In a domestic environment this product may cause
radio Interference which may make it necessary for the user to take adequate
measures.
Manufacturer’s Contact Information:
Viola Systems Ltd.
Lemminkäisenkatu 14-18 A
FI-20520 Turku
Finland
Phone: +358 20 1226 226
Fax: +358 20 1226 220
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 5 Document Version 1.6
Warranty and Safety Instructions
Read these safety instructions carefully before using the products mentioned
in this manual:
Warranty will be void if the product is used in any way in contradiction with the
instructions given in this manual or if the product has been tampered with.
The devices mentioned in this manual are to be used only according to the
instructions described in this manual. Faultless and safe operation of the
devices can be guaranteed only if the transport, storage, operation and
handling of the devices is appropriate. This also applies to the maintenance of
the products.
To prevent damage both the product and any terminal devices must always
be switched OFF before connecting or disconnecting any cables. It should
be ascertained that different devices used have the same ground potential.
Before connecting any power cables the output voltage of the power supply
should be checked.
This product is not fault-tolerant and is not designed, manufactured
or intended for use or resale as on-line control equipment or as part
of such equipment in any hazardous environment requiring fail- safe
performance, such as in the operation of nuclear facilities, aircraft navigation
or communication systems, air traffic control, direct life support machines,
or weapons systems, in which the failure of Viola Systems manufactured
hardware or software could lead directly to death, personal injury, or severe
physical or environmental damage.
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 6 Document Version 1.6
Revisions
Date Document
Version Firmware
Version Description of changes
01/2004 1.0 Manual released
06/2004 1.1 Minor modifications and HW update
10/2005 1.4 General text related corrections / Chapter 5 - Firewall
rewritten
06/2008 1.5 5.0.7 Firmware 5.0.7 updated
04/2010 1.6 Lay-out changed. Side Panel description updated.
User's Manual
Arctic GPRS Router
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Contents
COPYRIGHT AND TRADEMARK ........................................................................................2
DISCLAIMER..........................................................................................................................3
DECLARATION OF CONFORMITY......................................................................................4
WARRANTY AND SAFETY INSTRUCTIONS.......................................................................5
REVISIONS............................................................................................................................6
1. INTRODUCTION............................................................................................................... 9
1.1 About this User’s Manual......................................................................................................9
1.2 The Arctic Platform................................................................................................................9
2. PHYSICAL INTERFACES...............................................................................................11
2.1 Front Panel Description.......................................................................................................11
2.2 Back Panel Description.......................................................................................................13
2.3 Side Panel Description........................................................................................................14
2.4 Product Information Label ..................................................................................................15
2.5 Firmware Version................................................................................................................ 16
3. GETTING STARTED.......................................................................................................17
3.1 Unpacking the Arctic ..........................................................................................................17
3.2 Installation of the Arctic.......................................................................................................17
3.3 Setting of the IP Address Using an HTML Browser........................................................... 17
3.4 Setting of the IP Address Using a Console........................................................................19
4. ARCTIC CONFIGURATOR TOOL..................................................................................22
4.1 Login to Arctic Configurator................................................................................................22
4.2 General Usage of the Arctic Configurator...........................................................................23
5. ARCTIC SOFTWARE CONFIGURATION...................................................................... 24
5.1 System Menu...................................................................................................................... 24
5.2 Network Menu..................................................................................................................... 24
5.2.1 Ethernet ..................................................................................................................25
5.2.2 GPRS...................................................................................................................... 26
5.2.3 Dial-in...................................................................................................................... 27
5.2.4 SSH-VPN.................................................................................................................28
5.2.5 L2TP-VPN............................................................................................................... 29
5.2.6 GRE.........................................................................................................................31
5.2.7 Monitor.....................................................................................................................31
5.2.8 Routing.................................................................................................................... 32
5.2.9 S-NAT......................................................................................................................33
5.2.10 D-NAT......................................................................................................................33
5.2.11 DNS Update............................................................................................................34
5.2.12 DynDNS Client........................................................................................................34
5.2.13 NTP Client...............................................................................................................35
5.2.14 SMS Config.............................................................................................................35
5.3 Firewall Menu......................................................................................................................36
5.4 Service Menu...................................................................................................................... 38
5.4.1 WWW...................................................................................................................... 38
5.4.2 Telnet.......................................................................................................................38
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5.4.3 DHCP Server.......................................................................................................... 38
5.5 Tools Menu..........................................................................................................................39
6. GPRS...............................................................................................................................41
6.1 Placing Arctic.......................................................................................................................41
6.2 GPRS Antenna....................................................................................................................41
6.3 SIM Card and Card Holder.................................................................................................42
6.4 Configuring Arctic's GPRS Settings....................................................................................42
6.5 Useful GSM/GPRS Information...........................................................................................43
7. TROUBLESHOOTING.....................................................................................................45
7.1 Common Problems..............................................................................................................45
SPECIFICATIONS ..............................................................................................................46
LIMITED WARRANTY......................................................................................................... 47
TECHNICAL SUPPORT .....................................................................................................48
User's Manual
Arctic GPRS Router
Firmware Version 5.0.7 9 Document Version 1.6
1 Introduction
Viola Arctic product family offers industrial quality connectivity devices for
custom-built wireless and wired device management solutions.
1.1 About this User’s Manual
This User’s Manual describes the operation of the Arctic GPRS Router. All
devices in this User’s Manual are referred to as Arctic, unless otherwise
mentioned. This manual provides introductory information as well as detailed
instructions on how to set up and manage the Arctic as part of a network
environment. It is intended for anyone involved in installing and managing
Arctic devices. It is assumed that the reader of this manual is familiar with
basic working principles of Internet technology.
Figure 1. Arctic GPRS Router
1.2 The Arctic Platform
The Arctic platform utilizes a number of wireless or fixed line interfaces
depending on your specific requirements. Arctic is a customizable technology
allowing users to develop solutions for their own applications. Arctic devices
have been designed to withstand the requirements of extreme environments
and industrial use.
Technical Features Summary
The following are the functional components in the Arctic GPRS Router
device.
Details of the each components are listed below:
User's Manual
Arctic GPRS Router
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HARDWARE
CPU Platform:
■32-bit RISC microcontroller
■32 MB RAM
■8 MB Solid state FLASH memory
■Hardware Watchdog
Network Interface:
■10/100 Base-T Ethernet (RJ45)
Device Interface:
■1 Serial port (RS-232, 19200 8N1)
Mechanics:
■Aluminum frame
■Attachment rail for optional and custom mounting tools
SOFTWARE
Operating System:
■Multitasking embedded µCLinux
Supported Protocols:
■PPP, IP, ICMP, UDP, TCP, ARP, DNS, DHCP, FTP, TFTP, HTTP
Application Services:
■HTTP server, CGI
■FTP client
■Telnet server
■SSH server and client
■Temperature sensor
■Real Time Clock
■Syslog
■DHCP server and client
■Status querying using SMS
Management and Configuration:
■Web user interface
■Console port
■Telnet
Indice
