QUICKSTART GUIDE | POLYCOM VVX 500/600
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USING THE TOUCHSCREEN
• The keys shown on the touchscreen are referred to as Soft Keys.
Different soft key options will appear depending on what features you
are accessing.
• Press to select and highlight screen items. To scroll, touch the screen
and swipe your nger up, down, right, or left. To go back to previous
screen, press Back.
• Pressing the Home button at any time will take you to the Home
View menu. To select an option, simply press the relevant icon on the
touchscreen. This screen will also display your phone extension number,
together with the time and date.
Chapter 1: Getting Started
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Troubleshooting: Why Can’t I Access a Certain View?
The views you can access depend on the number of calls your phone has, and if your phone has an
active call. If your phone is idle, you can access Home and Lines view. If your phone has one call
only—and it’s active—you can access Home, Lines, and Active Call view. If your phone has
multiple calls, or one held call, you can access Home, Lines, and Calls view.
Home View
You can display Home view (shown next) by pressing . At the top, the status bar displays your
phone’s extension number and the time and date. If your phone has information you should know
about, icons and/or messages will scroll, together with the date, under the time display.
Home view shows three main icons:
New Call—Tap New Call to display the Dialer. From the Dialer, you can enter a number or URL
and place a call. From the Dialer, you can quickly access the Directory, Recent Calls, and Favorites.
Messages—Tap Messages to access your voicemail messages.
Directories—Tap Directories to view all the contacts in your local Contact Directory. From your
directory, you can add and search for contacts, as well as quickly access the Dialer, Recent Calls,
and Favorites.
Note: Accessing the Corporate Directory
If your phone has a Corporate Directory, tap Directories to access the Corporate Directory and
Recent Calls.
Extension Number
• If you press and hold the page indicator (highlighted above), Home
View expands to display additional icons.
Polycom VVX 500 Business Media Phone User Guide
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If you press and hold the page indicator, , (shown above), Home view expands to display additional
icons (shown next). To hide the additional icons, press and hold .
Additional icons include:
Settings—Tap Settings to access features and settings to customize your phone.
Applications—Tap Applications to access a menu of custom applications. See your administrator
for information about any specific applications listed in this menu.
Calendar—If the Calendar feature is available on your phone, you can tap Calendar to view and
join meetings.
User Tip: Displaying Home View Icons
Instead of pressing the page indicator to view additional Home view icons, swipe the screen.
From Home view, tap the phone line to display your phone lines and favorites (shown next). From this
screen, tap a phone line to open the Dialer, or tap a favorite to dial the favorite. To go back to the
Home view icons, tap Close.
