Wallbox Supernova Manuale utente
Supernova
USER MANUAL
Table of contents
GENERAL SPECIFICATIONS 3
Purpose and Scope of the Document 3
Copyright 4
Legal Notice 5
Limited Warranty 6
Manufacturer contact and information 7
OVERVIEW 8
Charging power 8
Charging speed 8
Connectors types 8
USING SUPERNOVA 9
Supernova presentation 9
Status lights 10
Beacon Status Light 10
Holsters Status Light 11
Charger Ambient Light 12
Starting a charge 13
Before starting 13
Finalising a charge 17
Payment and fees 19
How does payment work? 19
What payment methods are currently available? 19
TROUBLESHOOTING 20
Most commun issues 20
EV gun is stuck in the vehicle 20
Process for any other issue with Supernova 20
3
Purpose and Scope
of the Document
This manual contains the description on how to use the SUPERNOVA Quick Charging Station.
You will also find answers to the most frequently asked questions from Supernova users,
alongside a troubleshooting guide that will help you to overcome the diiculties that some
users may have encountered while using the charger.
GENERAL SPECIFICATIONS
4
Copyright
All rights to copyright, registered trademarks, and trademarks reside with their respective owners.
Copyright © 2022 WALL BOX CHARGERS, S.L.U.
All rights reserved.
GENERAL SPECIFICATIONS
5
Legal Notice
• This document contains information about one or more Wallbox CHARGERS
products and may include a description of or a reference to one or more standards
that may be generally relevant to the Wallbox products. The presence of any
such description of a standard or reference to a standard is not a representation
that all of the Wallbox products referenced in this document support all of
the features of the described or referenced standard. In order to determine
the specific features supported by a particular Wallbox product, the reader
should consult the product specifications for the particular Wallbox product.
• Wallbox may have one or more patents or pending patent applications protecting
the intellectual property in the Wallbox products described in this document.
• The information in this document is subject to change without notice and
should not be construed as a commitment by Wallbox. Wallbox assumes
no responsibility for any errors that may appear in this document.
• In no event shall Wallbox be liable for direct, indirect, special,
incidental, or consequential damages arising from use or installation
of any software or hardware described in this document.
• This document is originally written in English. Other language
versions are a translation of the original document and Wallbox
cannot be held liable for errors in the translation.
• This document and parts thereof must not be reproduced or copied without
written permission from Wallbox, and the content thereof must not be
imparted to a third party nor used for any unauthorised purpose.
GENERAL SPECIFICATIONS
6
• Wallbox warrants this product against defects in materials and
workmanship for a period of 2 years from the date of purchase.
• During this period, at its discretion, Wallbox will either repair or
replace any defective product at no charge to the owner.
• Replacement products or repaired parts will be guaranteed for only the
unexpired portion of the original warranty or six months whichever is greater.
• Any defect resulting from any accident, misuse, improper maintenance,
or normal wear and tear is not covered by the limited warranty.
• Substitution or incorporation of any part by the client
will be considered as incorrect usage.
• Except to the extent permitted by applicable law, the terms of this limited warranty
do not exclude, restrict, or modify, and are in addition to, the mandatory statutory
rights applicable to the sale of the product to you. If you believe your product is
defective, contact Wallbox for instructions on where to send or bring it for repair.
Limited Warranty
GENERAL SPECIFICATIONS
7
Manufacturer contact
and information
WALLBOX CHARGERS S.L.U.
CIF/NIF B66542903
Registered oice PASEO CASTELLANA, 95 - PLT 28
Zip Code 28046
City MADRID
Province Madrid
Country Spain
Homepage www.wallbox.com
GENERAL SPECIFICATIONS
8
Supernova is a fast-charging solution that is compatible with all vehicles with a fast-charging
outlet (CCS and CHAdeMO). It is the ideal solution for destination charging.
Charging time from empty to full depends on the vehicle’s battery capacity. With its 60kW power,
you can recover up to 30kWh in 30min (around 200km, depending on car model). In case the vehicle
has a lower charging rate than Supernova, it will just charge using the maximum acceptable rate.
Charging speed
This time can vary depending on your vehicle’s battery capacity, the charging curve of
the battery, and other factors.
CAR
BUS/TRUCK
60 kWh EV
400 Vdc
90 kWh EV
400 Vdc
100 kWh EV
400 Vdc
40
60
65
Charging Time (minutes)
Supernova 60 kW
120 kWh EV
400 Vdc 80
*Charge times displayed above are based on the average vehicle battery management
system (BMS) requesting charging power from 20% to 80% under mild environmental
conditions. Data assumes vehicles capable of charging at cited power levels.
OVERVIEW
Charging power
Connector types
There are two dierent types of EV guns on a Supernova: CCS and CHAdeMO.
9
USING SUPERNOVA
The charging process is standardised for all Supernova chargers, although some minor
dierences may exist depending on the site.
A Supernova charger consists of the following components:
L1 L2 L3 L4
L1 L2 L3 NPE
PE
Charger Ambient Light Threads for eye bolts
EV Cable 1 Exit*
Charger Status Light
EV Cable 1 Instrucions*
RFID reader
EV Cable 1 Status Light*
10” Touch Display
EV Cable 1 Holster*
EV Cable 1 Plug*
Air outtake
Access Key-Lock
Air intake
Product Label
*Equivalent for EV Cable 2 is located on the other side.
Supernova presentation
10
Status lights
Supernova comes with three status lights that help you recognize its
current status. There is a wide LED light at top of the charger (referred
to as “beacon”), and one on each of the two EV guns holsters.
The colour coding has been designed to be intuitive and easily interpreted. For a more
detailed explanation of each colour’s meaning, please refer to the guide below.
USING SUPERNOVA
L1 L2 L3 L4
L1 L2 L3 NPE
PE
2.
1.
4.3.
Green - Ready: Supernova is
ready to be used.
Red - Error: Charger is deactivated
or under maintenance.
Blue - Charging: Charging
session is in progress.
Light Blue - Initialising: Charging
session is getting started.
Beacon Status Light
L1 L2 L3 L4
L1 L2 L3 NPE
PE
L1 L2 L3 L4
L1 L2 L3 NPE
PE
L1 L2 L3 L4
L1 L2 L3 NPE
PE
Altri manuali per Supernova
1
Indice
Altri manuali Wallbox Caricabatterie per batterie
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