FAQs and Solutions
1- How do I know whether my appliance can work well with the
Power Station?
Please check the rated label of your device first. If the device’s
operating power is within 300W, you can use the device normally.
2- Why is there any sound during use or charging?
The product with intelligent temperature control system, built-in fans
help our product to get better cooling and securing usage, slight noise
is normal during using and charging.
3- Can I charge the Power Station while a device is plugged in?
Yes, this unit support Pass-Through Charging, you can simultaneous
charge other devices while recharging the Power Station.
4- How to keep this product when it is not used for a long time?
If the battery is to be unused for a long time (more than 3 months),
please recharge it every 3 months to keep the battery power above
50% if you don’t use it (it’s recommended to check and charge every 3
months). Store it in a dry and cool place with temperature range
between -10°and 60°Celsius, and humidity 20%~85%RH. Avoid
contact with corrosive substances fire and heat sources.
5- Can it be used to jump start a car?
No, it cannot be used to jump start a vehicle.
6- Why does the Power Station has the Auto-Sleep mode?
To avoid forgetting to turn off output during use, which leads to unused
battery consumption, this product will turn to Auto-Sleep mode when no
device is connected or the connected device is less than or equal to a
certain value, the unit will automatically shut off.
7- Is the Power station waterproof?
No, please do NOT store it in a humid environment for a long time.
Please store it in a dry and cool place.
8- Are the batteries used replaceable or upgradeable?
NO. Batteries are built in. Note: Opening of the unit will void your
warranty.
9- Are the built-in batteries replacement or upgradeable?
No. If the battery pack is faulty or even dead, please contact our
Customer Service.
