WHILL Model A Manuale utente
Model A User Manual
Model A User Manual
Table of Contents
1. Introduction ............................................................................................................................................4
Welcome .............................................................................................................................................4
1.1
Manual Overview ...............................................................................................................................4
1.2
CAUTION: .........................................................................................................................................4
1.3
Notations .............................................................................................................................................4
1.4
ocument Guidelines .........................................................................................................................5
1.5
Illustrations .................................................................................................................................5
1.5.1
Product Specifications ................................................................................................................5
1.5.2
Errors and Omissions ..................................................................................................................5
1.5.3
2. Safety ......................................................................................................................................................5
Warnings .............................................................................................................................................5
2.1
Cautions ..............................................................................................................................................7
2.2
3. Product ....................................................................................................................................................8
Model A Components .........................................................................................................................8
3.1
Arm and Seat Positions.......................................................................................................................9
3.2
Cushions ...........................................................................................................................................10
3.3
Specifications ...................................................................................................................................10
3.4
4. Operation ..............................................................................................................................................11
Safety Check .....................................................................................................................................11
4.1
Moving into and out of Model A ......................................................................................................12
4.2
Lap Belt ............................................................................................................................................14
4.3
Power Switch ....................................................................................................................................15
4.4
Turning the Model A On ..................................................................................................................15
4.5
Turning Model A off ................................................................................................................16
4.5.1
Checking the Battery Charge Level ..................................................................................................16
4.6
Full battery charge ....................................................................................................................17
4.6.1
Partial battery charge ................................................................................................................17
4.6.2
Low battery indication ..............................................................................................................17
4.6.3
Error Codes .......................................................................................................................................18
4.7
Seat Mode .........................................................................................................................................19
4.8
Speed Control ...................................................................................................................................20
4.9
Speed Switch ............................................................................................................................20
4.9.1
Speed control through the directional controller ......................................................................21
4.9.2
irectional Controller ...................................................................................................................21
4.10
Model A User Manual
Safety check before driving ..........................................................................................................23
4.11
riving checklist for the Model A: ..........................................................................................23
4.11.1
riving Conditions .......................................................................................................................24
4.12
Stopping and Parking....................................................................................................................25
4.13
Sitting at a Table or esk .............................................................................................................25
4.14
5. WHILL iPhone App .............................................................................................................................26
Set Up: ..............................................................................................................................................26
5.1
Configure the Bluetooth Connection between the iPhone and Model A ........................................27
5.2
Start the App: ....................................................................................................................................28
5.3
Emergency Stop ................................................................................................................................28
5.4
Remote Control ................................................................................................................................29
5.5
Seat Slide ........................................................................................................................................29
5.6
Speed Setting ...................................................................................................................................30
5.7
Priority Setting ..................................................................................................................................30
5.8
Enable Automatic Key: ....................................................................................................................31
5.9
Log Out .........................................................................................................................................31
5.10
6. Brake Release Levers ...........................................................................................................................32
How to release the electromagnetic brakes ......................................................................................32
6.1
How to engage the electromagnetic brake(s) ....................................................................................34
6.2
7. Battery and Charging ............................................................................................................................34
Charger specifications for WHILL Model A....................................................................................35
7.1
Charging the battery .........................................................................................................................37
7.2
Battery service or replacement .........................................................................................................38
7.3
8. Electromagnetic Interference (EMI) .....................................................................................................38
EMI Sources .....................................................................................................................................38
8.1
9. Troubleshooting ....................................................................................................................................39
10. Maintenance .........................................................................................................................................39
11. Transportation .......................................................................................................................................39
12. Customer Support .................................................................................................................................39
Model A User Manual
Page 4 of 40
1. Introduction
Welcome
1.1
Welcome to your new WHILL Model A! The Model A has amazing features that we hope will positively
change the way you live your daily life.
The following items are provided to you:
• WHILL Model A
• WHILL Model A charger
• User Manual (printed or digital copy of this manual)
Manual Overview
1.2
The User Manual instructs how to safely operate important features of the WHILL Model A. It also
provides basic service, troubleshooting, and maintenance information.
This manual is intended for users, dealers, resellers, salespersons, and others who wish to understand
important features of Model A in detail.
At WHILL, we care about your safety and experience. Please carefully read and follow all the instructions
in this manual.
CAUTION:
1.3
The WHILL Model A is intended for personal transportation and is not a wheelchair. Anyone who is
restricted to a sitting position should not use this product. The WHILL Model A is not considered a medical
device and has not been submitted to the Food and rug Administration for review or clearance.
Notations
1.4
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, may result in property damage, minor injury, or both.
INFORMATION
Gives useful tips, recommendations and information for efficient, trouble-free use.
Model A User Manual
Page 5 of 40
Document Guidelines
1.5
INFORMATION
THE INFORMATION CONTAINE IN THIS OCUMENT IS SUBJECT TO CHANGE WITHOUT
NOTICE.
Illustrations
1.5.1
The illustrations provided in this manual are for demonstration and conceptual visualization purposes only.
Your actual product might vary from the illustrations in the following ways:
• The directional controller (joystick) may be on either the left or the right arm.
• There are different designs for the directional controller.
Product Specifications
1.5.2
All specifications and descriptions contained in this manual are verified to be accurate at the time of
printing.
Errors and Omissions
1.5.3
Let us know at [email protected] if you notice any inaccuracies or omissions in this manual!
2. Safety
Warnings
2.1
WARNING
Model A Operation
• o not operate the Model A without reading this user manual. Please pay close attention to
all safety information and warnings. Contact customer support if you need clarification on
sections that are unclear. Failure to read and understand how to safely operate the Model A
may result in damage and/or injury.
• The weight capacity of the Model A is 220 lbs. To avoid injury or Model A failure, do not
exceed this weight.
• o not operate the Model A on any streets, roads, or highways. Before crossing the street,
make sure that drivers are able to see you.
• o not use the Model A if it has been exposed to excessive water, is damaged in any way, or
requires service. Contact your dealer or WHILL for service.
• To prevent injury and/or damage, do not use the Model A in heavy snow or icy conditions.
Model A User Manual
Page 6 of 40
• o not drive the Model A through water deeper than 1”.
• o not operate the Model A on soft surfaces such as sand or mud.
• o not use the Model A on slopes greater than 17%. The Model A has been tested for
stability on 17% slopes (10 degrees) and should only be used on slopes less than 17%. For
reference, standard ramps in front of most buildings (with railing) have an 8.3% slope.
• The Model A is designed and tested for stability on obstacles less than 3”. o not use the
Model A to navigate over objects that are greater than 3” in height.
• Use extreme caution when driving on uneven surfaces or slopes. In these conditions, it is
recommended to have a spotter to stabilize the Model A if necessary.
• The Model A is not designed to be used as a dynamic seat during weight training or other
exercise.
• For your safety, always fasten your lap belt when you are in the Model A.
• To prevent injury to your legs or knees, inspect underneath tables or other objects before
sliding the seat forward.
• Ensure tail lamps are working properly before operating the Model A at night or in low
visibility conditions.
• It is not safe to operate the Model A with the footplate in an up (vertical) position. Make sure
the footplate is down before moving.
• Make sure your hands, arms, elbows and feet are inside the Model A when moving.
Brake lock release
• Only disengage the brake locks (put the Model A in freewheel mode) for emergency and
short-term use.
• To prevent unintended movement, the Model A must be powered off whenever the brake
locks are being engaged or disengaged.
• o not use the Model A on a slope when the brake locks are disengaged (in freewheel mode).
Because the Model A has no brakes in this mode, controlling or stopping the Model A will be
difficult and could result in serious injury.
Service
• The Model A contains no user-serviceable parts. o not attempt to replace or repair any parts
(including the batteries) on your own. Any service must be done by a WHILL-authorized
service representative.
• o not spray water to clean off the Model A. Excessive moisture may damage Model A
components and make it inoperable.
• o not attempt to adjust or modify the Model A. oing so may make the Model A less stable
or impact its performance.
Transportation
• The Model A has not been tested for transportability and is not intended to be used as a seat
during transportation. You should transfer to a regular vehicle seat during transportation.
Battery Charging
• Only use the original battery charger provided with the Model A. Use of any other charger
may cause damage or injury and will void the product’s warranty. Please contact customer
support if you need a replacement battery charger.
• Battery charging should only be performed indoors. The battery charger should not be
exposed to any moisture, water, or other elements.
Model A User Manual
Page 7 of 40
• To reduce the risk of fire or electric shock, extension cords should not be used with the
battery charger.
• To reduce the risk of fire or electrical shock, do not leave the Model A plugged in and
continuously charging for more than one week.
Electromagnetic Interference
• Electromagnetic Interference (EMI) from external sources can impact braking and control of
the Model A. Unintended brake release or Model A movement could result in serious injury.
To prevent this:
o o not operate hand-held transceivers (transmitters/receivers), such as citizens band
(CB) radios, or turn ON personal communication devices, such as cellular phones,
while the powered Model A is turned ON.
o Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
coming close to them.
o If unintended movement or brake release occurs, turn the powered Model A OFF as
soon as it is safe.
o Be aware that adding accessories or components, or modifying the powered Model
A, may make it more susceptible to EMI.
o Report all incidents of unintended movement or brake release to the powered Model
A manufacturer, and note whether there is a source of EMI nearby.
Section 6 of this user manual contains more information on EMI and how it can affect the Model A. To
properly understand EMI, please read Section 6.
CAUTION
Cautions
2.2
• Be sure to charge the batteries before initial use of the Model A. Failing to charge new batteries may
reduce battery life.
• To prevent the battery from draining completely, charge the Model A at least once per month. If the
battery drains completely, do not use the Model A; have the battery replaced as soon as possible.
• Check around you for loose clothing or other material that may snag on the product before moving
the seat backwards. Be sure to gather any objects up and move them out of the way before moving the
seat backward.
• Reaching or leaning can affect the stability and balance of the Model A. Always exercise caution
when shifting your weight or balance in the Model A. When in doubt, ask for help when reaching for
inaccessible objects.
Model A User Manual
Page 8 of 40
3. Product
Model A Components
3.1
Figure 1. Model A Components
Back cover removed by
hand to expose circuit breaker
Circuit Breaker
Model A User Manual
Page 9 of 40
Side view Top view
Arm and Seat ositions
3.2
The Model A arms and seat can each be in two different positions (Figure 2).
Arm own Position
Arm Up/Seat Back Position
Arm Up/Seat Forward Position
To drive the Model A, the arms
must be locked in the down
position
Creates space to free your arms
Allows you to get closer to the
edge of a table
Figure 2. Model A Seat and Arm Positions
Mode Switch/
Power Switch
Battery Indicator
Model A User Manual
Page 10 of 40
Cushions
3.3
The WHILL Model A is provided with a seat cushion. The seat base is compatible with seat cushions 16”
wide and 16” to 20” long.
Specifications
3.4
There is only one model of the wheelchair and specifications are listed below.
Table 1. Model A Specifications
Item Specification
rive System 4 Wheel rive
Controller Mouse or Joystick Controlling System
Seat Sliding (electric) 5.9" (150mm)
Chair Width 23.6" (600mm)
Chair Length (5 positions) 35", 36”, 37”, 38”, 39” (889mm, 914mm,
940mm, 965mm, 990mm)
Chair Ground Clearance 3.5" (89mm)
Chair Weight 250 lb (114kg)
Maximum Speed 5.5 MPH (8.9 km/h)
Speed Settings High, Mid, Low Speed
Braking System Electromagnetic Brake
Turning Radius 28" (711mm)
Maximum Obstacle Height 3" (75mm)
Incline Capability 10 degrees
riving Range (full battery
charge) 10.6 - 12 miles (19.3 – 17.0 km)
Maximum Weight Capacity 220lb (100kg)
Arm Angle (down position) 45, 50, 56, 62 degrees
Seat Angle (4 positions) 1, 4, 7, 10 degrees
Seat Length (5 positions) 16", 17”, 18", 19”, 20" (406mm, 432mm,
457mm 483mm, 508mm)
Seat to Floor Height (3 positions) 20.2", 21.2”, 22.2” (425mm, 445mm, 465mm)
Front Wheel iameter 9.8” (249mm)
Rear Wheel iameter 12.5” (317 mm)
Tail lamps (2) Red lights
Battery 12V 50Ah (per battery; 2 total batteries)
Charger 6A_Charger
Charging time: 8 – 9 hours
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