Widex TV Play Manuale utente

WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark

http://global.widex.com

Manual no.:

9 514 0419 088 #03

Issue:

2018-10 9 514 0419 088 03

TV PLAY

USER INSTRUCTIONS

1-2 metres

TV PLAY

5 sec

GB USER INSTRUCTIONS ..........................................................................................4

JP 取扱説明書 .................................................................................................... 15

DE BEDIENUNGSANLEITUNG ................................................................................. 25

FR MODE D’EMPLOI ............................................................................................... 36

ES INSTRUCCIONES DE USO ..................................................................................48

PT INSTRUÇÕES DE UTILIZAÇÃO ...........................................................................58

IT LIBRETTO D’INSTRUZIONI ................................................................................69

NL GEBRUIKSAANWIJZING ................................................................................... 79

DK BRUGSANVISNING ........................................................................................... 90

NO BRUKSANVISNING ..........................................................................................100

SE BRUKSANVISNING ...........................................................................................110

IS NOTKUNARLEIÐBEININGAR ............................................................................ 121

FI KÄYTTÖOHJE .................................................................................................. 132

PL INSTRUKCJA OBSŁUGI ....................................................................................142

CZ NÁVOD K POUŽITÍ ...........................................................................................152

CN 用户使用手册 ..............................................................................................162

TW 使用說明 .......................................................................................................172

KR 사용 지침 ....................................................................................................... 182

TH  .......................................................................................... 192

VN HƯỚNG DẪN SỬ DỤNG .................................................................... 202

MY ARAHAN PENGGUNA ...................................................................................... 213

US USER INSTRUCTIONS ......................................................................................223

FCC AND IC STATEMENTS ........................................................................................234

LICENSE AGREEMENT ..............................................................................................236

LICENSE NOTICE AND TRADEMARK ACKNOWLEDGEMENT ................................... 240

WELCOME

Congratulations on your new streaming device.

Package contents - see illustration 1

1. Device

2. Micro USB cable

3. Mounting bracket with cable holder

4. Optical (Toslink) audio cable

5. Cleaning sachet

6. Spare double adhesive tape for mounting

7. Analogue audio cable (mini jack-to-phono)

NOTE

Read this booklet and the user instructions for your hearing aids carefully before you

start using the device.

Intended use

This device is intended as a wireless sound transmitter from a television to supported

hearing aids.

Important safety information

Read this section carefully before you start using the device.

Keep the device out of reach of children under three years.

Don't use the device outdoors.

Don't try to open or repair the device yourself. Contact your hearing care professio-

nal if you need to have it repaired.

Keep the device away from direct sunlight and don't place it close to any other

equipment that may heat it up.

The TV or USB wall charger must comply to IEC 60601-1, IEC 60950-1, IEC 62368-1 or

equivalent safety standards.

Your device should be stored and transported within the temperature and humidity

ranges of -20°C to +55°C (-4°F to 131°F) and 10%-90% rH.

Your device is designed to operate within the temperature, humidity and atmospheric

pressure ranges of 0°C (32°F) to 45°C (113°F), 10%-90% rH and 500 to 1500 mBar.

GETTING STARTED

Connecting the device to your TV

Option A: using the optical cable - see illustration 2

For audio connection, we recommend that you use the optical cable (blue) to connect

the device to your TV, as this gives you the best audio quality.

1. Remove the protection caps from both ends of the optical cable.

2. Connect the optical cable (blue) to the corresponding "Optical IN" socket (blue)

on the back of the device, and then connect it to the "Optical OUT" socket on the

back of your TV.

NOTE

Don't keep the device in a drawer - this might shorten the transmission range - see

illustration 9.

NOTE

When using the optical cable to connect the device to your TV, the following digital

formats are supported:

Digital stereo (PCM)

Dolby Audio™

It may be necessary to configure your TV, DVD player or home theater system to

choose one of the supported audio formats. Notice that the device may not be

able to stream sound from unsupported audio formats.

Option B: using the analogue audio cable - see illustration 3

You can also use the analogue cable to connect the device to your TV. To do so, follow

these steps:

1. Connect the plug (purple) on the analogue cable into the socket on the back of

the device.

2. Then connect the analogue audio cable into the corresponding sockets on the

back of your TV.

NOTE

Use either the optical cable option or the analogue cable option to connect your device

to the TV. You don't need to use both.

NOTE

If you have connected both cables, the device will always choose the source from the

optical connection.

Powering the device

To power the device, connect the Micro USB cable to the device and then connect the

other end to the USB socket on the back of your TV.

Then turn on your TV.

NOTE

If your TV doesn't have a USB socket, you can use a standard USB wall charger (not inclu-

ded). The wall charger should supply at least 500 mA (2.5 W) of power.

Setting up the device for one or two hearing aids - see illustration 5

You can set up your device according to your needs using the slider on the bottom of

the device. If you have one hearing aid, choose the monaural setting, and select the

binaural setting if you are using two hearing aids.

Mono sound

Stereo sound

Pairing the device with your hearing aids - see illustration 6

You need to pair your device and hearing aids before you start streaming sound from

your TV. Do as follows:

1. Power your device by turning on your TV (see illustration 4) or consult the "Pow-

ering the device" section.

2. Restart your hearing aids by opening and closing the battery compartment.

3. Keep the hearing aids in range of the device while pairing (1-2 metres).

4. The hearing aids play a tone confirming that they have been paired with the de-

vice.

NOTE

Your hearing aids are only in pairing mode for three minutes after you restart them.

You might need to restart them again if you didn't pair them in time.

NOTE

The device can be used to stream sound to more than one user at a time. If you need

this option, simply follow the same pairing procedure above.

Removing a pairing

You can only remove a pairing using the App. To do so, follow these steps:

1. Open the TV PLAY program on your App, and then enter the Sound Menu.

2. Tap the three dots on the top right corner of the Sound Menu.

3. Press the Delete pairing button and accept deleting a pairing.

USING THE DEVICE WITH THE APP - SEE ILLUSTRATION

Using the device

Once the device has been paired with your hearing aids, it will be ready to use via

your App. To start listening to your TV, do as follows:

1. Start by checking that your hearing aids are paired with your phone.

2. Open your App and select the TV listening program. You'll start listening to the

sound from the TV.

3. To stop listening to the sound from your TV, simply change to another listening

program.

NOTE

The first time you use your App after pairing your hearing aids with the device, you'll

see a help text on the screen informing you that a TV PLAY program has been added

to your program list. This message will disappear as soon as you tap anywhere on the

screen.

NOTE

If you don't see the TV PLAY program icon on your App, the device and hearing aids are

not paired correctly.

Adjusting the volume of the TV sound

You can easily adjust the volume of the sound from the TV or hearing aids using the

volume sliders on your App screen.

NOTE

If you want to focus on the sound from your TV and not listen to the surrounding sounds,

you can use the Room off function from your App.

Phone calls while using the device

If you have an iPhone, just answer incoming calls as you usually do on your phone.

If you have an Android smartphone, you need a COM-DEX in order to maintain phone

conversations while using the device. When receiving a call, do as follows:

1. Accept the call by pressing the push button on your COM-DEX.

NOTE

If the phone call is not streamed to your hearing aids, try changing to another listening

program using your App.

OPTIONAL: ATTACHING THE DEVICE TO THE BACK OF

YOUR TV - SEE ILLUSTRATION 8

To attach the device to one of the upper corners of your TV, follow these steps care-

fully:

1. Clean the surface on the back of your TV using the cleaning sachet. Let the surface

dry for a few seconds.

2. Remove the protective foil of the adhesive tape on your mounting bracket.

3. Press the adhesive tape on the mounting bracket on the back of your TV and keep

it pressed for 5 seconds.

4. Pull the cables through the cable holder on your mounting bracket.

5. Slide the device into the mounting bracket and secure the cables with the cable

fastener.

NOTE

Do not attach the device directly to your TV's ventilation system. Where the ventila-

tion system is placed depends of your TV.

NOTE

Don't keep the device in a drawer - this might have a negative impact on wireless data

transmission - see illustration 9.

NOTE

For longer transmission range keep the device in line of sight.

ADDITIONAL INFORMATION

Maintenance

Clean your device using a soft, dry cloth, or vacuum clean it with a soft nozzle.

NOTE

Don't wash your device and never immerse it in water or any other liquid.

LEDs

LED MEANING

Fading white light You'll see this the first time you turn on the device or

after a reset

One blue flash for each hearing

aid The device is sending pairing information to your

hearing aids

Fading blue light If you make a short press on the reset button, the

LED will flash blue and streaming will stop for 30

seconds. This will have no effect on your device

Fading green light The device is on but not streaming

Constant green light The device is on and streaming

Blinking red light Unknown sound format

Fading red light The device is overheated. Let the device cool down

before use

This LED pattern can also be seen if the USB cable

doesn't provide the device with enough power

Constant red light The device is not working. Contact your hearing care

professional

Resetting the device

On the back of your device you will find a button. You can use this button to reset

your device by pressing it for 5 seconds. This will reboot the device and remove any

existing pairings from the device.

NOTE

If you reset your device, you'll have to pair your hearing aids with the device again.

Troubleshooting

These pages contain advice on what to do if your device stops working or if it doesn't

work as expected. If the problem persists, contact your hearing care professional.

Problem Possible cause Solution

There is no sound from the

TV in my hearing aids a. The hearing aids and the

device are not paired

b. The device is not connec-

ted properly to your TV

c. The audio source is not

turned on

d. The hearing aid batteries

are almost flat

e. Your hearing aids are not

in the TV PLAY program

f. The volume is too low

a. Pair the device and your

hearing aids

b. Check that the device is

properly connected to the

c. Turn the audio source on

d. Change the hearing aid

batteries

e. Select the TV PLAY pro-

gram on the App

f. Turn up the volume on

the App

Others can't hear the sound

from the TV a. You have connected the

device to the headphone

socket

a1. Connect the analogue

cable as described in the

Connection chapter

a2. Use a different output

on the TV

a3. Check the audio settings

on your TV and set the

loudspeakers to be used in

parallel

I can only hear sound in one

hearing aid a. The battery on the other

hearing aid is flat

b. Only one hearing aid has

been paired with the device

a. Change the hearing aid

battery

b. Make a new pairing

I have connected the optical

cable to my TV, but I have

no audio in my hearing aids

a. The TV is not configured

to send audio out via the

optical out connector

a. Check the TV audio out-

put settings (advanced set-

tings)

I have connected the ana-

logue cable to my TV, but I

have no audio in my hear-

ing aids

The analogue connectors on

the TV are only sound input a. Use the optical cable sup-

plied with your device

b. Use a mini jack to mini

jack cable and the head-

phone plug on your TV

c. Your TV may not be com-

patible with the device

The volume is not comfort-

able a. Adjust the volume using

the App or a remote control

b. Check the advanced set-

tings on your TV to see vol-

ume settings

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