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Customer Training Guides
Yealink T58V
Yealink T58V
Customer Training Guide
Overview
User Training Guide
Making a call (internal or external)
You can place a call in three ways
1
Using the handset
1. Pick up the handset
2. Enter the desired number using the physical keypad or the on-screen keypad
3. Press OK, or the Send Key
2
Using the hands-free speakerphone mode
1. With the handset on-hook, press the speaker button or the line key to obtain a dial
tone.
2. Enter the desired number using the physical keypad or the on-screen keypad
3. Press OK or the Send Key
3
Using a connected headset
1. With the headset connected press the Headset key
2. Press a line key
3. Enter the desired number using the physical keypad or the on-screen keypad
4. Press OK or the Send Key
Answering a call
You can answer a call in three ways
1
Using the handset
1. Pick up the handset
2
Using the hands-free speakerphone mode
1. With the handset on-hook and the headset mode deactivated, press the Answer
soft key.
OR
2. With the handset on-hook and the headset mode deactivated, press the Line key
with the fast flashing green LED indicator.
3
Using a connected headset
1. Press the Headset key
2. With the headset mode activated, press the Answer soft key
OR
3. With the headset mode activated, press the line key with the fast flashing green LED
indicator.
4. Press OK or the Send Key
Answering When in Another Call
1. Press the Answer soft key. The incoming call is answered and the original call is
placed on hold
Transferring calls (internal or external)
You can transfer a call to another party in two ways
1. Blind Transfer - Transfer the call without speaking to the other party
2. Attended transfer - Transfer the call after speaking to the other party
1
Blind transfer
1. When in a call, press the Trans soft key
2. Enter the number or extension you wish to call
3. Press the Trans soft key to complete the transfer
2
Attended transfer
1. When in a call, press the Trans soft key
2. Enter the number or extension you wish to call
3. Explain the call transfer
4. Press the Trans soft key to complete the transfer
To cancel the Transfer and return to the original call press the Cancel soft key
Placing a call on hold
1. During the call press the Hold key or the on screen Hold soft key
2. The line key LED will flash green and the display will indicate the call is on hold
3. To resume the call press the Resume key or the on screen Resume soft key
Muting a call
1. During the call press the Mute key
2. The Mute button LED will turn Red and the display will indicate the call is on hold
3. To un-mute the call press the Mute button. The LED will go out
Redial
1
Redial Last Number
1. Press the Redial button twice
2. A call to your last dialed number is attempted
2
Redial previous numbers
1. Press the Redial button
2. The previous numbers will be displayed on the screen
3. Using the navigation buttons select the desired number
4. Press the Redial button to call
Conference calling
1. While on a call, press the Conference soft key, the caller will be placed on Hold
2. Dial the desired number, after the call is answered press OK, #SEND or the Send soft key
3. To begin the conference, press the Conference soft key again to start the conference
Listening to voicemail
1. Press the Messages key or dial 1571
Date
Version
Notes
09/11/2021
1.2
Added Page Footers & Title Image
23/09/2021
1.1
Added conference calling
20/09/2021
1.0
Release version
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2
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