Zoom 10/100BaseT Manuale utente

USER’S MANUAL

CableModem

Zoom

10/100BaseT (Ethernet)

Contents

GETTING STARTED ............................................................... 3

CONTACTING YOUR CABLE COMPANY ........................................... 3

PACKAGE CONTENTS................................................................ 4

YOU WILL ALSO NEED ............................................................. 5

FAMILIARIZING YOURSELF WITH YOUR CABLE MODEM ..................... 6

1 INSTALLING YOUR CABLE MODEM........................................ 8

INSTALLING THE CABLE MODEM SOFTWARE................................... 8

MAKING THE CONNECTIONS .....................................................11

THE MODEM’S POWER-UP PROCESS ...........................................14

THE NEXT STEP ....................................................................15

2 CONFIGURING YOUR BROWSER ......................................... 16

INTERNET EXPLORER 4.0.........................................................16

INTERNET EXPLORER 5.X OR LATER............................................17

NETSCAPE NAVIGATOR ............................................................18

AOL...................................................................................18

3 USING YOUR CABLE MODEM ............................................. 19

CONNECTING TO THE INTERNET ................................................19

THE ZOOM CM MONITOR UTILITY .............................................19

ENDING AN INTERNET SESSION .................................................23

IF YOU LOSE POWER ..............................................................23

REMOVING YOUR CABLE MODEM ...............................................23

APPENDIX A TROUBLESHOOTING ........................................... 25

APPENDIX B WINDOWS 95, MACINTOSH, AND LINUX USERS:

CONFIGURING YOUR NETWORK SETTINGS ............................. 29

APPENDIX C HOW TO LOCATE YOUR ETHERNET MAC ADDRESS.. 38

APPENDIX D REGULATORY INFORMATION ............................... 40

Getting Started 3

Getting Started

Your Zoom™ Ethernet (10/100BaseT) cable modem is

designed to connect your personal computer to the Internet

through the same cable that you use for television reception.

Contacting Your Cable Company

Please fill out the information in the following table before you

begin installing your Zoom cable modem. Your cable service pro-

vider needs this information to ensure that your modem connects

to the Internet successfully. Note: This manual assumes that you

have already arranged for cable modem service and established a

cable modem account with your cable company.

Important Installation Information

The following information is located on the label on the bottom of your

modem. You will be asked to provide it when you call for installation.

Product Name: Zoom CableModem

Model: __________

S/N: _____ - _______ - ____ - _____ - ______

Cable Modem MAC Address:_________________

To connect your cable modem to the Ethernet port of your computer, you

will need the Ethernet card’s MAC Address. If you don’t know it or can’t

find it, see page 37 for detailed instructions.

Ethernet MAC Address:______________________

If you plan to use the cable modem with an Internet gateway, you will need

the MAC Address of its WAN port, which should be on the gateway’s label.

Gateway MAC Address:

4 Zoom Cable Modem User’s Manual

Package Contents

In addition to this manual, check that your package includes the

following items. If you are missing anything, contact your dealer or

cable service provider.

•Cable modem

•Ethernet cable

•Power adapter

•Software on a CD-ROM

•Vertical mounting stand.

Modem

Ethernet Cable

Power Adapter

Software CD-ROM

Vertical

Mounting Stand

Getting Started 5

You Will Also Need

To complete your installation, you must have these items:

•Cable modem service provided by your cable company. The

service must be DOCSIS- (Data Over Cable Service Interface

Specification) or EuroDOCSIS-compatible, where applicable.

•A computer running the Windows®95, 98, NT 4.0, 2000, Mil-

lennium (Me), XP, or Linux operating system, or a Macintosh®

running System 7.5 or later.

•An Ethernet (10BaseT or 100BaseT) port in the computer you

want connected to your cable modem. If your computer

doesn’t have an Ethernet port, you will need to buy a Network

Interface Card (NIC) and install it before completing the cable

modem setup. Some cable operators offer the option of pro-

viding and installing the NIC card.

•A power outlet.

•A 75-ohm coaxial cable that will connect to the cable TV sys-

tem and that can reach to where you intend to place your cable

modem.

Note: Because there is great variety in the way cable is installed,

Zoom does not provide a coaxial cable to connect your

modem to your cable system. Your cable company may

provide the appropriate length cable for your use. If the

company doesn’t supply the cable, you should buy a coax-

ial cable with an RG-59 or RG-61U rating (75 ohm) and

industry-standard F connectors.

Tip: For best performance, do not use “push-on” F con-

nectors; use only “screw-on” F connectors.

6 Zoom Cable Modem User’s Manual

Familiarizing Yourself with Your Cable

Modem

Your Zoom cable modem has several LED light indicators on its

front panel, so you can monitor its operation and perform trouble-

shooting if necessary.

The following table defines these lights and explains how to inter-

pret them. This table is for reference only and is not required for

cable modem installation.

LIGHT NAME MODE STATUS

READY Lit Power is on.

SYNC Blinking

Fast

Searching for “data” channel from

the cable provider.

Blinking

Slow

Ranging (synchronizing the signal

for optimum performance) and

Registering (signing on to the cable

company’s network).

Steady

(Lit)

The modem is synchronized to the

cable system.

ACT Blinking Data activity is present on the cable.

The cable modem is communicating

with the cable system. It may be

downloading data or uploading data

to the cable service provider and the

Internet.

10BT Lit The Ethernet (10/100BaseT) com-

puter interface is connected.

The back panel of your cable modem looks like this.

Getting Started 7

When you connect your cable modem, all connections will origi-

nate from this back panel. Continue with Chapter 1 (page 8) for

installation instructions.

If you would like to use your cable modem with multiple comput-

ers, you can do so by adding a hub, router, or gateway. Zoom of-

fers gateway/routers that work with your cable modem. You will

also have to contact your cable service provider.

8 Zoom Cable Modem User’s Manual

Installing Your Cable Modem

Note:

Note:Note:

Note: If your cable company provides you with an installation

procedure, follow it instead of the instructions in this

chapter.

This chapter describes how to connect your Zoom cable

modem to a computer and to your cable service.

Installation consists of a few simple steps:

1. Install any software required.

2. Make the physical connections to your cable modem.

3. Provide your cable provider with the proper MAC

addresses (if necessary).

Installing the Cable Modem Software

Install your cable modem software first, before connecting the

modem hardware. Follow these steps.

1Your computer should be on. Insert the Zoom CD into your

computer’s CD-ROM drive. The CD will start automatically.

(If it doesn’t, from the desktop, go to Start | Run and then

type d:\setup.exe, where d: is the letter of your CD-ROM

drive.

1 Installing Your Cable Modem 9

2When the main menu appears, click Cable Modem Installa-

tion Wizard.

Be sure to read the Prepare to Install directions, take action

as needed, and then click Continue.

3When the Choose Your Modem dialog box displays, click

Ethernet External Cable Modem.

10 Zoom Cable Modem User’s Manual

4The Zoom PC Resource Checker checks your computer to

verify that it has appropriate resources to support your cable

modem model. You will see a screen similar to the one below.

•If your computer has the recommended resources, click

Continue to proceed.

•If your computer does not have the recommended re-

sources, click Details and follow the instructions to rectify

the problem.

5The Setup Wizard continues the software installation process.

6When prompted, click NO, I will restart my computer later,

and then click Finish.

Be sure to remove the CD from your computer when you’re

done.

7Shut down your computer.

The next stage is to connect the hardware.

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