Actall PALS 9K Manuale utente

PALS 9K | Installation Manual

Version 4.0

www.actall.com

Controller©™ is a registered trademark of Actall Corporation. (U.S.

Patent No.: 5,708,417) MicrosoftP®P and WindowsP®P are registered

trademarks of MicrosoftP®P Corporation. Crisis Controller©™P Version

5.00 software and documentation developed by Actall Corporation®,

Denver, Colorado. (TUwww.actall.comUT) This manual is subject to

change and may not be reproduced in any way or form, electronic or

mechanical.

Software License Agreement:

The use of this software product is limited to the terms and conditions

below. Use by the purchaser of Crisis Controller©™ Alarm Monitoring

software indicates acceptance of these terms.

Grant of Rights:

This software may only be used on the computers for which it is licensed.

This license may not be transferred from its original site. You may not

copy or otherwise distribute this software, except to make a backup

copy. You may not modify, alter, or transfer the software in any way.

Limitation of Liability:

Licensor shall not be liable for any claim or demand by Licensee for

damages of any kind, including, but not limited to special, general,

incidental, direct or consequential dam-ages, for loss of business

prots, business interruption, loss of business information, or any other

pecuniary loss arising out of the subject matter of this agreement Some

jurisdictions do not allow excluding or limiting implied warranties or

limiting liability or consequential damages, and some jurisdictions have

special statutory consumer protection provisions that may supersede

this limitation. As a result, this limitation of liability may not apply to you

if prohibited by the laws of your jurisdiction.

General:

Any violation of this Agreement is subject to criminal and civil prosecution.

If any provision is found to be unlawful, void, or unenforceable, then that

provision shall be severed from this Agreement and will not aect the

validity and enforceability of any of the remaining provisions. The laws of

the State of Colorado shall govern this Agreement.

Inquiries should be

directed to:

Actall Corporation

2017 Curtis Street

Denver, CO 80205

Phone:

303-226-4799

Toll-free:

1-800-598-1745

For technical support,

please call us direct

during regular

business hours

(Monday through

Friday, 8:00 a.m. to

5:00 p.m. Mountain

Standard Time) or

Emai us 24/7.

303-226-4799

[email protected]

INSTALLATION MANUAL OVERVIEW......................................................................... ............ 4

Crisis Controller©™ Center .................................................................................... 4

Equipment ............................................................................................................... 4

How Transmiers Communicate with Receivers ..................................................... 4

Personal Mobile Transmiers ................................................................................. 4

How IRT Locators Communicate with PMTs............................................................. 6

INSTALLING THE SOFTWARE AND HARDWARE .................................................................... 7

Minimum Computer System Requirements............................................................. 7

How to Install the Soware ..................................................................................... 7

CRISIS CONTROLLER©™ NETWORKING ............................................................................... 9

Dedicated Network Soware Installaon................................................................ 9

Peer-To-Peer Soware Installaon .......................................................................... 9

CRISIS CONTROLLER©™ HARDWARE.................................................................................... 11

Hardware Key........................................................................................................... 11

Serial Watchdog ...................................................................................................... 11

Serial Receiver ......................................................................................................... 13

Repeaters................................................................................................................. 13

Input /Output Module (SIO32)................................................................................ 14

Paging ......................................................................................................................16

Printer...................................................................................................................... 16

Wireless Transmiers .............................................................................................. 16

IRTs, PMTs, and Wireless RF Locators ...................................................................... 17

IRT Locators ............................................................................................................. 17

Tesng IRT Locators ................................................................................................. 18

Wireless RF Locators (RFL) ...................................................................................... 20

MAINTAINING THE CRISIS CONTROLLER©™ ........................................................................ 22

Troubleshoong....................................................................................................... 22

Transmier Problems .............................................................................................. 22

PMTs........................................................................................................................ 22

Receiver/Repeater Problems................................................................................... 22

IRTs 19...................................................................................................................... 22

SPECIFICATIONS.................................................................................................................... 23

PMT Specicaons................................................................................................... 23

Lapel Specicaons..................................................................................... ............ 23

IRT-M Specicaons................................................................................................. 23

IRT-S Specicaons ..................................................................................................23

SIO32 Specicaons ................................................................................................ 23



PALS Installaon Manual









INSTALLATION MANUAL OVERVIEW

The Crisis Controller©™ Alert Monitoring Center receives and supervises alarm informaon from wireless security

devices and transmiers. Data from these devices is processed by the soware and displayed to rapid response

to alarms and trouble condions.

The PALS©® Alert Monitoring Center consists of a central monitoring computer, which receives data from

wireless 900MHz transmiers through a serial receiver. Numerous types of transmiers are available, including

xed-posion contact sensors, moon and smoke detectors, and personal alarm transmiers. The soware can

also process signals from Actall Security Product’s® Personal Alarm Locang System (PALS©®), which transmits

locaon data from xed posion infrared (IR) Locators to The transmiers then communicate their locaon to the

Monitoring Staon, allowing Control Operators to track and locate posions of the individuals wearing the mobile

alarm devices.

Wireless transmiers send coded digital messages to the serial receiver(s). These messages contain data idenfying

the transmier and its status. Mulple transmissions of this data over the 902 to 928 MHz frequency range help

prevent signal interference and ensure that the signal is received.

Serial Receiver(s) idenfy valid messages, decodes them, and transmits that data to the

Crisis Controller©™ soware for alarm annunciaon on the Alarm Monitoring PC.

Most sites require the use of wireless repeaters: 900MHz transceivers (powered by 14VAC)

that idenfy valid transmissions and re-transmit them at full signal strength. Repeaters

provide a method of extending eecve transmission ranges and of providing mulple,

redundant transmission paths between transmiers and receivers.

Serial Receiver

The Personal Mobile Transmiers (PMTs) used with the PALS©® systems work in conjuncon with IRT Locators to

provide detailed informaon of locaon and movement. PMTs store the two most recently received IRT Locator

codes. When an alarm is sent, this data is sent along with the alarm status to a serial receiver aached to the

Monitoring Center PC. If a PMT remains within the coverage area of the same Locator for a longer period of me,

the programmer can increase the me interval between PMT readings. This reduces current consumpon and

increases baery life. Among the features of the PMT is the capability to monitor movement from locator to locator.

A Guard Tour feature permits the system to monitor the me between arrivals at locaons on a predetermined

route, so that signicant variaons from the route and mes of transit can create alarms. Actall oers two PMT

versions: the PALS 9000 and the L2L.

PALS Installaon Manual



INSTALLATION MANUAL OVERVIEW (continued)

Push Buon Alarm acvaon

Baery compartment/Reset switch: Aer a baery is installed in the PMT, the reset switch must be pressed. The

switch is located inside the baery compartment, insid the cover above the baery holder.

Lapel Reader Accessory: The Lapel Reader is an infrared detector that may be plugged into the programming

jack of the PMT and threaded through clothing that may inadvertently cover the PMT. The Lapel Reader has

approximately the same IR sensivity as the PMT and can be used to enhance IRT Locator recepon. If the PMT

must be worn under clothing, the Lapel Reader will funcon as a remote receiver for the PMT.

PMTs are powered by a disposable, 3V Lithium Ion baery. Typical baery life is 6 – 9 months for the PALS 9000

units and 4 – 6 months for the L2L, The L2L’s baery life is less due to the addional IR Recevier circuitry in that

model.

Lapel Reader PMT Baery

Compartment and Reset

PALS Installaon Manual

INSTALLATION MANUAL OVERVIEW (continued)



• Pull Cord Alarm acvaon

• Man Down Alarm acvaon (internal lt switch)

• 3-funcon slide switches on side:

Posion 1 (boom) = Turns IR reader O (supervision connues).

Posion 2 (middle) = Enables all features except Man Down.

Posion 3 (top) = Enables all features.

Operaonal procedures should be set in place to test the operaon of PMTs and IRTs on

a regular basis.

Infrared transmiers (IRTs) send coded digital messages to an infrared receiver. Each message contains data

idenfying the IRT Locator ID. IRTs should be ceiling mounted on opposite sides of ingress/egress points between

secure zones and/or in larger areas where locaon informaon is desired. Each IRT is powered by 12VDC and has a

draw of 155ma. They are oen set up in series from an aggregate DC power supply. Each PMT contains an Infrared

receiver that reads valid IRT messages and decodes them. The locaon informaon is stored and rebroadcast via

the radio frequency (RF) 900MHz transmier.



PALS Installaon Manual



 1.5 gHz Penum 4 with 256MB RAM, 20GB hard drive, 48X CD ROM, 2 to 8 serial ports

 PS2, or bus mouse

 17” SVGA

 Oponal (parallel port required)

 Oponal (parallel port required)

 Oponal

 Oponal (100Mb connecons recommended)

The Crisis Controller©™ soware comes on a CD and can be used for either a new installaon or upgrade of a

previous version.

Prior to a new installaon or upgrade of the Crisis Controller©™ soware, verify that

Crisis Controller©™ is not running, or in the process of upgrading either on the current

machine or on a machine aached via the network. Irrevocable damage to your data

may result.



• Insert the CD into the drive.

• From the “Run” command, type “d:\setup” where “d” is the leer of the diskee drive.

The Setup program will assist you step-by-step in the installaon or upgrade of the Crisis Controller©™ soware.

Please carefully read and follow the instrucons during the installaon. Once the quesons are answered, the

installaon of the Crisis Controller©™ soware will proceed automacally.





PALS Installaon Manual

 (continued)

When upgrading from previous versions of Crisis Controller©™ soware, some

informaon cannot be converted due to limitaons of current version. This

informaon will have to be re-entered to maintain an idencal system. You

should consult an Actall Support Technician prior to upgrading any version of Crisis

controller soware.

The Setup program will prompt you for the directory where the Crisis Controller©™ les will be installed. If this

is an upgrade, select the same directory as the previously installed Crisis Controller©™ soware, this permits the

appropriate les to be backed up as well as translated for ulizaon in the new soware.

If this is a network installaon, make sure the le server drive has been selected

(i.e. F:\Program Files\Alert).

When you are ready to proceed, select Next. At any me you may select Cancel to abort the installaon.

When the installaon is complete, a le directory will have been created (the default directory is \Program Files\

Alert) as well as a Start Menu (the default start menu is Programs\Crisis Controller\Crisis Controller). You may

place a Quick Start icon for Crisis Controller©™ on your Desktop. To do this, open the directory containing the

program. Rightclick on the Alert icon. Select Create Shortcut, then drag the icon onto your desktop. See your

Windows® instrucon guide for further details.



PALS Installaon Manual



The Crisis Controller©™ soware can be networked either peer-to-peer or using a dedicated le server. In either

case, each machine on the network running Crisis Controller©™ must have an Alert Monitoring Hardware Key

installed at all mes.



All Hardware Keys must remain on the machines where they were inially installed and never relocated or

removed for any reason. Doing so will cause undesired results and void all warranes implied or otherwise, unless

specically directed by Actall® Technical Support.

If you are unfamiliar with your operang system or you are unfamiliar with the

intricacies of the network being used, please do not aempt to use the network

funcon of the Crisis Controller©™. Doing so may cause permanent damage to your

Crisis Controller©™ data les. Network installaons should only be done by trained

Network Technicians.

All connecons in a Crisis Controller©™ networked system should be capable of no less

than 100 Mb. In addion, all machines should be connected using a hub (or switch)

rated at no less than 100 Mb.

The following is a guide for establishing the Crisis Controller Network only. All Network

Hardware (Network cards and Hub/Switch) and appropriate drivers should be

installed and their operaon veried prior to proceeding to the Network setup for

Crisis Controller. For instrucons on establishing a peer-to-peer or client/server

network, consult the required documentaon on operang system being used for this

conguraon.

A peer-to-peer network is the most common method used for

PALS installaons. The network hardware should be connected

and their operaon veried prior to proceeding to the network

• Name each machine with a unique name (i.e. Monitor1,

Admin 1, etc).

• Congure each machine to AUTOLOGIN to the Network.

You should consult your operang system documentaon

for detailed instrucons.

• The CPU named Monitor 1 will serve as the main server. Share the Crisis Controller directory, with full

access, under drive properes [under NT, 2000, and XP you must also set access rights - See Operang

System documentaon for detailed instrucons.] The Crisis Controller directory will consist of the

soware is installed is: C:\Program Files\Alert).



 PALS Installaon Manual

as the Monitoring Server (i.e. C:\\Program Files\Alert).

• Verify installaon of Alert Monitoring Hardware Keys on each machine (the le server does require a

hardware key). [See page 8 - Hardware Keys for detailed informaon.]

• On each computer, create a shortcut on the desktop that points to C:\ProgramFiles\Alert\alert.exe le.

The best way to do this is by opening up the folder C:\ProgramFiles\Alert\, right clicking on the alert.exe

le, select Send To, and then select Desktop (create shortcut)

• Close all windows that are currently open. Right click on the icon on the desktop labeled: “Shortcut

to alert.exe”. Now le click on properes. A window will appear with a tle of “Shortcut to alert.exe

Properes”. Click on the Shortcut tab. Verify that the text box with the label of Start in: contains the path

to the alert.exe program le (i.e. “C:\Program Files\ALERT”). Next, the text box with the label of Target:

needs to be modied. The Target text box should already contain “C:\ProgramFiles\ALERT\alert.exe”.

The following string needs to be appended to what is contained in the box: server=”\\servername\

sharename” (quotaons need to remain intact). An example of a valid Target command would be “C:\

Program Files\ALERT\alert.exe” server=”\\servername\sharename”. Servername would be the name of

your server, i.e. MONITOR 1, and sharename would be the name of the le share that is accessible from

the network. Once all modicaons have been done, click Apply, and then click Ok.

• When prompted, enter a unique name for each machine (i.e. Monitor 2, Admin 1etc.). It is

recommended that you use the same name chosen earlier.

on each machine. Select Conguraon > Ulies > Network Informaon from any acve machine. The status of

the network connecons will be displayed by the name of each staon. Verify that each machine is represented

in the display.

When monitoring, the machine with the associated hardware (i.e. Serial Receiver) will

display the alarm (if programmed to do so) immediately upon receipt of the alarm

informaon. Other monitoring machines on the network will display the associated

alarm (if programmed to do so) in approximately 7 to 14 seconds aer the alarm was

originally received.

Crisis Controller can also be congured to run in a Client/Server environment for large installaons requiring this

type of performance. An Actall Technician should be consulted prior to installing this type of network setup.

(continued)



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