ADT Smart Home IQ4 Manuale utente
We hope you enjoy your new IQ Panel, ADT Smart Home Hub. It will serve as the “brain” of
your home for many years to come. With it you can control your lights, locks, thermostat,
security and much more.
You won’t need a manual to operate your panel but you can use this guide to learn more
about the features of this amazing new device. We hope it will add to your home’s decor
and make your home smarter and more energy efficient!
- The ADT Team
Document: IQP4-UG-UK
Version: 1.0.0
Revised on 2201
Software Version: 4.1.0
ADT
Smart Home
Hub User Guide - IQ4
SECURITY &
SMARTHOME
USING YOUR SYSTEM: BASICS
Swipe down to
access settings
Touch an icon to
view its contents
Swipe left/right
to change pages
Swipe a page away
when you are done
Navigation
Move from page to page
and access information on
each page using finger
touches, swipes, and
scrolling.
Scroll up/down to reveal
additional content on a page
Dismiss
To dismiss a pop up when
you are done, swipe left or
right to dismiss.
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USING YOUR SYSTEM: MESSAGE CENTER
Contact
Easy access to ADT's contact information, including phone number,
email, and website.
Video Tutorials
Watch videos to help you understand your system and service better.
To watch a video, touch a thumbnail. Video will begin playing automatically.
Video controls appear on screen, To exit, touch the “back” button.
Alerts/Alarms
Alerts and alarms from your system like low battery alerts, alarms, and
power failures.
To dismiss, touch the circle to the left of the message and touch “OK” to
remove it from your message center.
You can also remove all messages at once by touching “Acknowledge All”
Message Center
Access your message center by touching the icon in the upper right corner. Once its open you’ll
see three sections: Contact, Video Tutorials, Alerts/Alarms, and Messages.
(Note: This icon may appear different than shown, depending on your provider’s settings)
Messages
Messages from your provider will also appear here.
To dismiss, touch the circle to the left of the message and touch “OK” to
remove it from your message center.
You can also remove all messages at once by touching “Acknowledge All”
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Please contact your dealer for assistance
+44 344 800 1999
add.co.uk
USING YOUR SYSTEM: EMERGENCY PANIC
Emergency Panic
If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you
can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of
emergency you are experiencing. (Note: If your system is a Keyholder response only monitoring package this option
will not be available.)
Alarm Types
X
Cancel
Police: When touched it triggers the “Police”
siren pattern and sends a police emergency
signal to your provider’s monitoring station.
Available of police response systems only.
Fire: When touched it triggers the “Fire” siren
pattern and sends a fire emergency signal to
your provider’s monitoring station. Available
with ADT monitored smoke and heat detectors.
Emergency: When touched it triggers the
“Emergency” siren pattern and sends an
emergency signal to your provider’s monitoring
station.
Canceling an Emergency Panic
To cancel an emergency panic, touch the
“cancel” button and enter a valid user code.
To send a police or emergency panic
without sounding the siren, using the
“Silent Alarm” at the bottom of the screen
Sensor status:
USING YOUR SYSTEM: ARMING
Arming Options
Quickly choose from “stay” or “away”
Sensor List
Open or active sensors
appear in a scrollable list
on the right. Touch the
icons in the upper right
corner to switch your
view to either “Active” or
“All” sensors.
?
Open
Closed
Active
Idle
Unreachable
Tampered
Synchronizing
Not Networked
Open Bypassed
Closed Bypassed
See add’l options by touching
the “>>” icon on the right
Additional Arming Options
Select these options before choosing your arming type
Arming Stay
Arms doors and windows only
Arming Away
Arms doors, windows and motions
Additional Options
View additional arming options by touching the
“>>” icon on the right side.
Bypass
Touch the circle next to a sensor to bypass it
during the arming sequence
Exit Sounds
The panel beeps as the timer counts down.
Silence these beeps before you choose the
Entry Delay
The panel will give you time to disarm once a
“delay door” has been opened. Turn this off with a
To send a police or emergency panic
without sounding the siren, using the
“Silent Alarm” at the bottom of the
screen
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Touch to access
arming options
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USING YOUR SYSTEM: DISARMING
Disarming your System
When your system is armed, there are multiple ways to disarm:
Disarming Manually
To manually disarm your panel, touch the icon in the center of the
screen. You will be prompted to enter a valid code. Failure to
enter a valid code with the time required will trigger the alarm.
When someone manually disarms the panel the built in
camera will take a photo and save it on the camera page
along with the date, time, and name of the user.
Disarming Remotely
To remotely disarm your panel, login to your mobile app and touch
the “disarm” icon.
Disarming Automatically
You can connect your smartphone using Bluetooth and it will
automatically disarm your IQ Panel from an “Armed Away” state
when it comes within range. To connect a phone, follow the steps
*You can connect up to five (5) smartphones for
touchless disarming. You may need to enable
this setting in your Bluetooth settings.
Bluetooth
Touchless
Disarming
Step 1:
Swipe down to
access settings
tray
Step 2:
Touch “SETTINGS”
Step 4:
Enter your code
Step 5:
Touch “BLUETOOTH
DEVICES”
Step 3:
Touch “ADVANCED
Pair
Step 7:
Touch “ADD DEVICE” The panel
will begin searching for new
devices in range (It may take up
Step 9:
Touch “Pair”
Step 10:
When the messages appear on your
phone and IQ Panel, ensure the
numbers match and touch “Pair” on
Bluetooth Pairing Request
“IQ-Panel” would like to pair
with your phone. Confirm
that the code “12345” is
shown on the “IQ-Panel”.
Cancel
Pair
BLUETOOTH PAIRING
REQUEST
CANCEL
PAIR
Device: My Phone
Pairing Code: 12345
Step 6:
Put your Bluetooth device in “pairing”
mode.
Step 8:
Select your device from the list
Download the ADT
Smart Services
app
in the App store or
Google Play
Note: Remote disarming has not been evaluated by UL/cUL
Touch to disarm
panel manually
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ALARM EVENTS
Alarms
If the alarm is triggered the ADT Smart
Home Hub will sound the siren and
display a red alarm screen.
Police
When the system is armed and the
alarm is tripped or you touch the
“Police” emergency button the alarm
sounds with the “Intrusion” siren and
then activates the Two-Way Voice
microphone and speaker, if available.
Note: If the system is Keyholder
Response only this option will not be
available.
Fire
When a Smoke or Carbon Monoxide
detector is triggered or someone
taps the “Fire” panic on the IQ Panel
the alarm sounds with the “Fire”
siren. Available if you have ADT
monitored smoke and heat detectors
as part of your package.
Emergency
When you press an IQ Pendant or
trigger an emergency signal from the
IQ Panel, the alarm sounds with the
“Emergency” siren. Note: If the
system is Keyholder Response only
this option will not be available.
Preventing false alarms:
False alarms are a terrible waste of your public service
resources, and can erode your relationship with local
authorities. In some areas, authorities even charge a fee for
false dispatches.
Here’s some tips for avoiding false alarms:
-Use your system regularly, be comfortable with its operation.
-Make sure everyone who has access to your home has a
valid access code and is familiar with how to use the system.
-Ensure the doors you use the most are set up with delays to
give you enough time to disarm the system when you open a
door.
-Test your system regularly
-Develop a routine.
-Use alternative methods for arming and disarming (mobile
app, bluetooth disarming, etc.)
The ADT Smart Home Hub will automatically
contact the ADT Monitoring Centre using the Dual
Path LTE & Wi-Fi connection.
To disarm, touch the screen and enter your
passcode.
False Alarms
In the event of a false alarm, press disarm and
enter your user code. If your system is
monitored, be ready to provide your verbal
password to your security provider’s monitoring
agent if they contact you. If you are NOT able
to provide the correct verbal passcode, the
authorities may be contacted.
USING YOUR SYSTEM: CAMERA
Camera Page
ADT Smart Home Hub's built in camera captures photos in a
variety of situations:
Disarm Photos
When the panel is disarmed manually, the built in camera takes a
photograph and saves it in the “ARM/DISARM” section. These
photos are accompanied by the username of the individual who’s
code was used, the date, and the time.
Settings Photos
When someone attempts to access your panel settings with an
invalid code, the built in camera takes a photograph and saves it
in the “SETTINGS” section. These photos are accompanied by
the date and time.
Alarm Photos
When the alarm is triggered, the built in camera takes a
photograph and saves it in the “ALARMS” section.
1- View Photo
Touch a photo thumbnail on the right
to view it on the left.
2- Full Screen
Touch the photo on the left to view it
full screen. Touch it again to return to
the camera page.
Note: While viewing photos full
screen you can swipe left/right to
view additional photos
Photos to your Phone using
ADT
Smart Services
Go to your ADT
Smart
Services
portal login in
page. You can access
this from the adt.co.uk
website Existing
Customers Tab.
Click the "Automation"
tab
Then click “Edit” on the
“Panel Camera Disarm
Image Uploads” section
Add Recipients to
receive disarm photos
to smartphone.
Note: For supplementary use only, not part of the Fire and Security system
Alarm Videos
When the alarm is triggered, the built in camera will record up to
a 4 minute video clip. This video is stored locally on the panel
only.
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Sign In
USING YOUR SYSTEM: SETTINGS
Settings Tray
Access common settings by swiping down
from the top of the screen.
Security Status
See your panel’s
security status in the
upper right. Touch it
to go directly to the
security page
Battery & Radios
Touch an icon to get
more information
-Battery level
-Wi-Fi connection
-Bluetooth status
-LTE connection
Volume
Slide left/right to
adjust the panel
Brightness
Slide left/right to
adjust the screen
brightness
Settings
Touch to access the
full settings page.
From there you can
also access
“Advanced Settings”
(which will require a
passcode)
Messages & Alerts
Touch to access the
message center including
your provider’s contact
information, video
tutorials, and system
messages
Photo Frame
Touch to access the photo
frame where you can
customize the panel’s
Clean Screen
Disables the screen for 30
seconds to allow you to
clean it without
accidentally touching
anything. (Touch the
“standby” button on the
side of the panel to cancel)
Language
Touch to change
panel language
Close Tray
Swipe up to close the tray
Settings Page
From here you can adjust individual sound
settings, change your weather temperature from
Fahrenheit to Celsius, see the status of your
security and smart home devices, and more.
Advanced Settings
Only the Master code can access this area.
From here you can manage users, run system
tests, reboot your system, connect Bluetooth
and Wi-Fi and more.
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SETTINGS: PHOTO FRAME
Photo Frame
When your panel is not in use, it turns into a customizable photo frame.
Settings
Inside settings you can choose whether you
want photos or a weather clock, if you want
the panel to turn itself off automatically in
the evenings, and more.
Touch “ADD”
Add Photos
To add your own photos:
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Delete
Touch a photo to select it. Touch “Delete” to
delete it from your panel
Touch the drop down to select from
various Wi-Fi photo packs (Default,
Buildings, Flowers, etc) or to load photos
via Bluetooth or the built-in Panel Access
Point (Panel AP).
Note: Only Android phones may load photos over
Bluetooth. All other phones need to use the Panel
AP to load photos wirelessly.
Touch “Replace All Photos” if selecting
one of the Wifi photo packs. For Bluetooth
and Panel AP, follow the on-screen
prompts to load your own photos from
your device.
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