Advanced Kiosks Document Kiosk Manuale utente

Important:

Read this whole manual

before assembling

Owners Manual for

Document Kiosk with

WiFi, Mag Strip Reader,

VOIP and/or printer

options.

AK-DK-OM-5/23/2019

Engage Interact Satisfy

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Table of Contents

INTRODUCTION........................................................................................................................................ 3

PRODUCT DESCRIPTION.............................................................................................................................. 3

PRECAUTIONS............................................................................................................................................. 3

OUR SUPPORT............................................................................................................................................. 5

INSTALLATION ......................................................................................................................................... 6

INSTALLING THE KIOSK.............................................................................................................................. 6

Location................................................................................................................................................ 6

Floor Mounting..................................................................................................................................... 6

Wall Mounting ...................................................................................................................................... 6

Earth Quake Zones ............................................................................................................................... 8

Back Door Info...................................................................................................................................... 8

INSTALLING OPTIONAL EQUIPMENT........................................................................................................... 9

Printers ................................................................................................................................................. 9

SETUP AND OPERATION .......................................................................................................................10

BASIC SETUP .............................................................................................................................................10

Assembly of the Kiosk ..........................................................................................................................10

Head Area............................................................................................................................................11

Computer .............................................................................................................................................12

Startup..................................................................................................................................................13

Back Up Your Information...................................................................................................................13

SPECIFICATIONS.....................................................................................................................................14

COMPUTER ................................................................................................................................................14

Mini-ITX Main board...........................................................................................................................14

Power Requirements ............................................................................................................................15

Graphic Area .......................................................................................................................................15

Equipment Manuals.............................................................................................................................16

SOLVING PROBLEMS..................................................................................................................................17

Troubleshooting Tips...........................................................................................................................17

MAINTENANCE OF KIOSK....................................................................................................................18

CLEANING AND MAINTENANCE.................................................................................................................18

Touch Screen........................................................................................................................................18

WARRANTY...............................................................................................................................................19

POLICY ......................................................................................................................................................19

Limited Warranty.................................................................................................................................19

Returned Item.......................................................................................................................................19

Shipping...............................................................................................................................................19

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Introduction

Product Description

The Document Kiosk features a 19" Touch Screen monitor, full-metal keyboard with a

self-cleaning trackball in a 14-gauge steel enclosure for sturdy and trouble-free use.

Included are amplified stereo speakers, thermostatically controlled cooling fan, WiFi and

Cat5 connection and an adjustable shelf.

The Kiosk is powered by an Intel i3 Processor, 4 GB of Ram,

a 120 GB SSD. The Document Kiosk operates Windows 10 Professional.

Precautions

•Do not assemble the kiosk until all the directions have

been read and understood.

•Do not plug in the power until all the directions have been read and the kiosk is

fully assembled.

•Do not use kiosk with an extension cord that does not have grounding.

•The Document Kiosk has been designed for indoor use only. Outdoor use to the

Document Kiosk may result in damage to the kiosk, or injury to persons.

•If you have any questions on how to install this kiosk please call us at 603-865-

1000, or email us at [email protected]. Hours are M thru F, 8:30 am

to 5:00 pm EST

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Our Support

The Document Kiosk is a reasonably priced, high quality kiosk. We are happy to help

you with any problems after you have read the manuals to learn about this product.

Advanced Kiosks will support you in ownership as long as you own your kiosk, within

reason. Selling or giving it to another company or person will void any and all support

and warranty. There are a few prerequisites:

•The person assembling and installing the kiosk must be familiar with setting up

computers, printers, monitors and must be able to read and follow directions.

•You have read and followed the directions in this document as well as the

directions for the touch screen monitor and computer. These documents are

included with your equipment or are located on the computer. We strongly

suggest you read these documents, so that you can get the full value of this

kiosk.

•The following are questions we can not answer:

oNetwork questions. This is not part of our equipment and we do

not know your network, or your security procedures so we cannot

help you here.

oVirus questions - this is also part of your network/software.

oElectrical wiring of your building or location.

For other questions, visit the knowledge base, or the support tab on our website:

https://advancedkiosks.com/knowledgebase/

https://advancedkiosks.com/about-advanced-kiosks/kiosk-support/

Taxes

All products from Advanced Kiosks are made and shipped from New Hampshire. New

Hampshire has no sales tax. If it is required for anyone who is purchasing one of our

products to pay taxes to another state this is the responsibility of the person or

organization purchasing from Advanced Kiosks

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Installation

Installing the Kiosk

One of the unique features of the Document Kiosk is that it can be secured to the ground,

the wall or left free standing.

Location

The location for the kiosk should not be in an area where a heating vent is directly

venting on the kiosk and is level. If the kiosk has to be in areas where the floor is not

level the kiosk must be secured to the floor. Failure to secure the kiosk to the floor

presents a danger of the kiosk tipping over.

Floor Mounting

To secure the kiosk to concrete floors, use anchor bolts to bolt the kiosks down. Use four

#10 expandable anchor bolts to secure the kiosk to the floor. For wood floors use four

#10 wood screws 1.5 inches long. Each screw must be able to take a pull force of 300 lbs

and must securely go into the sub-flooring. If there is any question of the stability of the

kiosk move it to a more secure location. Use at least a #10 anchor bolt - nothing smaller.

The holes in the bottom of the kiosk are 0.20 diameters. These are accessed through the

lower section of the kiosk through the air vents on either side. With all mounting options,

please be sure that the washers provided are used.

Wall Mounting

Another option to secure the kiosk is to attach the kiosk to a wall. This is done by

placing the back of the kiosk close to a wall, and attaching the provided wall mounting

ears to the kiosk and wall to secure the kiosk to the wall. Then, using 4 #10 wood screws,

or anchor bolts depending on the material of the wall to ensure the kiosk is secure. See

the table below for more information on dry wall anchors.

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Be sure to check that your anchors can hold a min of 143 lbs. each. The above chart

shows that 3/8 dry wall will not support this load. If you are unsure if the screw can take

this load it is suggested that you locate your anchor to a wall stud or other wall support.

Shown below are the wall mounts on the kiosk, with the first image showing the mounts

facing inward, so that they are less visible, and the second image shows them facing

outward, where they are more visible. Both configurations will provide ample support for

the kiosk. Use the allen head screws + allen wrench to attach to kiosk.

(Note: Kiosk standard color is black. White kiosk is used for clarity)

Wall Mounts Facing Inward Wall Mounts Facing Outward

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Earth Quake Zones

The Document kiosk is a freestanding unit but for those that are located in an area prone

to earthquakes it is recommended that a professional engineer review the mounting for

the codes in your area. Also note the following.

-The Kiosks weight is about 125 lbs without the computer or printer.

-If needed Advanced Kiosks can supply additional brackets specified

by your professional engineer’s review.

Back Door Info

The back door on the kiosk enables the user to open the back of the kiosk and plug the

kiosk in without having the cord showing. This mounting procedure would work best

when there is a wall outlet directly behind the kiosk, where you can then utilize the slots

in the back wall of the kiosk to drill screws directly into a wall stud, thus having the kiosk

flush with the wall. This creates even more security for the kiosk and making the back of

it tamper-proof. It is secured by #8 K-nuts that are only accessible from the inside. If you

have bottom wall molding, use a piece of wood to offset the kiosk. Below are pictures of

the outside with and without the door:

Back of the Kiosk Without Back Cover

(Note: Kiosk back door will be black, as well as kiosk. Different colors used for clarity)

Hint: Do not throw door away, it may be useful if you move the kiosk.

Slots for mounting

directly to the wall.

Can be drilled into

the wall from the

front of the kiosk.

Back Door

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Installing Optional Equipment

Printers

A variety of printers can be housed in the Document kiosk. It is recommended that a

small laser printer type is used. These use toner as a print medium rather than ink that can

spill.

The printer that is shown in the drawing below is the OKI B410 monochrome laser

printer. To use a printer with the Document printer, adjust the movable printer shelf to

the height that best accommodates your size of printer. The B410 printer fits best with the

back pins at 17th hole down from the top (approx 16”), and front pins at 20th hole down

from the top (approx 14 ½”).

5/23/2019

Document Kiosk Assembly and Operation Instructions

www.advancedkiosks.com

Setup and Operation

Basic Setup

The kiosk is shipped with a full, standard installation of Windows 10 Professional. See

our Quick Start Guide for software setup located at https://advancedkiosks.com/about-

advanced-kiosks/product-documentation/

Assembly of the Kiosk

The Document Kiosk has two main sections. The Head area and the Printer area.

Assembled Views

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