AJAX Systems KeyPad Manuale utente
KeyPad User Manual
Updated January 4, 2021
KeyPad is a wireless indoor touch-sensitive keyboard for managing the Ajax
security system. Designed for indoor use. With this device, the user can arm and
disarm the system and see its security status. KeyPad is protected against
attempts to guess the passcode and can raise a silent alarm when the passcode is
entered under duress.
Connecting to the Ajax security system via a secured radio protocol,
KeyPad communicates with the at a distance of up to 1,700 m in line of sight.
KeyPad operates with Ajax hubs only and does not support connecting via or
integration modules.
The device is set up via the for iOS, Android, macOS, and Windows.
Jeweller
hub
ocBridge Plus
uartBridge
Ajax apps
To remove the SmartBracket panel, slide it down (perforated part is required for
actuating the tamper in case of any attempt to tear off the device from the
surface).
Operating Principle
KeyPad is a stationary control device located indoors. Its functions include
arming/disarming the system with a numerical combination (or just by pressing the
button), activating Night Mode, indicating the security mode, blocking when
someone tries to guess the passcode and raising the silent alarm when someone
forces the user to disarm the system.
KeyPad indicates the state of communication with the hub and system
malfunctions. Buttons are highlighted once the user touches the keyboard so you
can enter the passcode without external lighting. KeyPad also uses a beeper sound
for indication.
To activate KeyPad, touch the keyboard: the backlight will switch on, and the
beeper sound will indicate that KeyPad has woken up.
If the battery is low, the backlight switches on at a minimum level, regardless of the
settings.
If you do not touch the keyboard for 4 seconds, KeyPad dims the backlight, and
after another 12 seconds, the device switches to the sleep mode.
When switching to sleep mode, KeyPad clears the entered commands!
KeyPad supports passcodes of 4-6 digits. The entered passcode is sent to the hub
after pressing the button: (arm), (disarm) or (Night mode). Incorrect
commands can be reset with the C button (Reset).
13. QR code
When incorrect passcode is entered three times during 30 minutes, KeyPad locks
for the time preset by the administrator user. Once KeyPad is locked, the hub
ignores any commands, simultaneously notifying the security system users of the
attempt to guess the passcode. The administrator user can unlock KeyPad in the
app. When the pre-set time is up, KeyPad unlocks automatically.
KeyPad allows arming the system without passcode: by pressing the button
(Arm). This feature is disabled by default.
When the function button (*) is pressed without entering the passcode, the hub
executes the command assigned to this button in the app.
KeyPad can notify a security company of the system being disarmed by force. The
Duress Code — unlike the panic button — does not activate sirens. KeyPad and the
app notify of successful disarming the system, but the security company receives
an alarm.
Indication
When touching KeyPad, it wakes up highlighting the keyboard and indicating the
security mode: Armed, Disarmed, or Night Mode. The security mode is always
actual, regardless of the control device that was used to change it (the key fob or
app).
Event Indication
Malfunction indicator X blinks
Indicator notifies about lack of communication
with hub or keypad lid opening. You can check the
reason for malfunction in the
.
KeyPad button pressed A short beep, the system’s current arming state
LED blinks once
The system is armed Short sound signal, Armed mode / Night mode
LED indicator lights up
The system is disarmed Two short sound signals, LED disarmed LED
indicator lights up
Incorrect passcode Long sound signal, the keyboard backlight blinks
Ajax Security
System app
3 times
Failed to arm one or several detectors
(e.g., a window is opened)
Long sound signal, the security mode indicator
blinks 3 times
A malfunction is detected when arming
(e.g., the detector is lost)
A long beep, the system’s current arming state
LED blinks 3 times
The hub does not respond to the command — no
connection
Long sound signal, the malfunction indicator
lights up
KeyPad is locked after 3 unsuccessful attempts
to enter the passcode
Long sound signal, security mode indicators blink
simultaneously
Low battery
After arming/disarming the system, the
malfunction indicator blinks smoothly. The
keyboard is locked while the indicator blinks.
When activating KeyPad with low batteries, it will
beep with a long sound signal, the malfunction
indicator smoothly lights up and then switches
off.
Connecting
Before connecting the device:
Only users with administrator rights can add a device to the app
How to connect KeyPad to the hub:
1. Switch on the hub and check its Internet connection (the logo glows white or
green).
2. Install the . Create the account, add the hub to the app, and create at
least one room.
Ajax app
3. Make sure that the hub is not armed, and it does not update by checking its
status in the Ajax app.
For detection and pairing to occur, KeyPad should be located within the coverage of
the wireless network of the hub (at the same protected object).
A request for connection to the hub is transmitted for a short time at the moment
of switching on the device.
If KeyPad failed to connect to the hub, switch it off for 5 seconds and retry.
The connected device will appear in the app device list. Update of the device
statuses in the list depends on the detector ping interval in the hub settings (the
default value is 36 seconds).
There are no pre-set passwords for KeyPad. Before using a KeyPad, set all necessary
passwords: common, personal, and duress code if you are forced to disarm the system.
Selecting the Location
The location of the device depends on its remoteness from the hub, and obstacles
hindering the radio signal transmission: walls, floors, large objects inside the room.
The device developed only for indoor use.
Do not install KeyPad:
1. Select the Add Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body and
packaging), and select the location room.
3. Select Add — the countdown will begin.
4. Switch on KeyPad by holding power button for 3 seconds — it will blink once
with the keyboard backlight.
Check the Jeweller signal strength at the installation location
During testing, the signal level is displayed in the app and on the keyboard with
security mode indicators (Armed mode), (Disarmed mode), (Night mode)
and malfunction indicator X.
If the signal level is low (one bar), we cannot guarantee the stable operation of the
device. Take all possible measures to improve the quality of the signal. At least,
move the device: even a 20 cm shift can significantly improve the quality of signal
reception.
If the device has low or unstable signal strength even after moving, use a
.
KeyPad is designed for operation when fixed to the vertical surface. When using
KeyPad in hands, we cannot guarantee successful operation of the sensor
keyboard.
States
1. Near the radio transmission equipment, including that operates in 2G/3G/4G
mobile networks, Wi-Fi routers, transceivers, radio stations, as well as an Ajax
hub (it uses a GSM network).
2. Close to electrical wiring.
3. Close to metal objects and mirrors that can cause radio signal attenuation or
shading.
4. Outside the premises (outdoors).
5. Inside premises with the temperature and humidity beyond the range of
permissible limits.
. Closer than 1 m to the hub.
ReX radio
signal range extender
Parameter Value
Temperature Temperature of the device. Measured on the
processor and changes gradually
Jeweller Signal Strength Signal strength between the hub and KeyPad
Battery Charge
Battery level of the device. Two states available:
Lid The tamper mode of the device, which reacts to
the detachment of or damage to the body
Connection Connection status between the hub and the
KeyPad
Routed Through ReX Displays the status of using the ReX range
extender
Temporary Deactivation
Shows the status of the device: active, completely
disabled by the user, or only notifications about
triggering of the device tamper button are
disabled
Firmware Detector firmware version
Device ID Device identifier
Settings
1. Devices
2. KeyPad
ОК
Battery discharged
How battery charge is displayed in
Ajax apps
1. Devices
2. KeyPad
3. Settings
Setting Value
First field Device name, can be edited
Room Selecting the virtual room to which the device is
assigned
Arming/Disarming Permissions Selecting the security group to which KeyPad is
assigned
Access Settings
Selecting the way of verification for
arming/disarming
Passcode Setting a passcode for arming/disarming
Duress Code Setting
Function button
Selection of the button function *
Arming without Password If active, the system can be armed by pressing
Arm button without passcode
Auto-lock After Wrong Password Attempts
If active, the keyboard is locked for the pre-set
time after entering incorrect passcode three
times in a row (during 30 min). During this time,
the system cannot be disarmed via KeyPad.
Auto-lock time (min) Lock period after wrong passcode attempts
Keypad code only
User passcode only
Keypad and user passcode
a duress code for silent alarm
Off — the Function button is disabled and
does not execute any commands when
pressed.
Send Alarm — by pressing the Function
button, the system sends an alarm to the
monitoring station of the security company
and to all users.
Mute Fire Alarm — when pressed, mutes the
fire alarm of FireProtect/FireProtect Plus
detectors.
Learn more
Brightness Brightness of the keyboard backlight
Volume Volume of the beeper
Jeweller Signal Strength Test Switches the device to the signal strength test
mode
Attenuation Test
Switches the KeyPad to the signal fade test mode
(available in devices with firmware version 3.50
and later)
Temporary Deactivation
Allows the user to disconnect the device without
removing it from the system.
Two options are available:
User Guide Opens the KeyPad User Manual
Unpair Device Disconnects the device from the hub and deletes
its settings
KeyPad allows to set both general and personal passcodes for each user.
To install a personal passcode:
Each user sets a personal passcode individually!
Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications
Lid only— the system will ignore only
notifications about the triggering of the device
tamper button
Learn more about temporary
deactivation of devices
1. Go to profile settings (Hub Settings Users Your profile settings)
2. Click Access Code Settings (in this menu you can also see the user identifier)
3. Set the User Code and Duress Code
Indice
