AJAX KeyPad Manuale utente
KeyPad User Manual
Updated July 4, 2022
KeyPad is a wireless indoor touch-sensitive keyboard managing the Ajax
security system. Designed for indoor use. With this device, the user can arm and
disarm the system and see its security status. KeyPad is protected against
attempts to guess the passcode and can raise a silent alarm when the passcode
is entered under duress.
Connecting to the Ajax security system via a secured radio protocol,
KeyPad communicates with the at a distance of up to 1,700 m in line of
sight.
KeyPad operates with Ajax hubs only and does not support connecting via
or integration modules.
The device is set up via the for iOS, Android, macOS, and Windows.
Jeweller
hub
ocBridge Plus
uartBridge
Ajax apps
Buy keypad KeyPad
Functional elements
To remove the SmartBracket panel, slide it down (perforated part is required for
actuating the tamper in case of any attempt to tear off the device from the
surface).
1. Armed mode indicator
2. Disarmed mode indicator
3. Night mode indicator
4. Malfunction indicator
5. The block of numerical buttons
6. “Clear” button
7. “Function” button
8. “Arm” button
9. “Disarm” button
10. “Night mode” button
11. Tamper button
12. On/Off button
13. QR code
Operating Principle
KeyPad is a touch keypad for managing the Ajax security system. It controls the
security modes of the entire object or individual groups and allows activating
the Night mode. The keyboard supports the “silent alarm” function — the user
informs the security company about being forced to disarm the security system,
and is not exposed by the siren sounds or Ajax apps.
You can control the security modes with KeyPad using codes. Before entering
the code, you should activate (“wake up”) the keypad by touching it. When it is
activated, the button backlight is enabled, and the keypad beeps.
KeyPad supports code types as follows:
The number of personal passwords and access codes depends on the hub model.
The brightness of the backlight and the volume of the keypad are adjusted in its
settings. With the batteries discharged, the backlight turns on at the minimum
level regardless of the settings.
If you do not touch the keypad for 4seconds, KeyPad reduces the brightness of
the backlight, and 8 seconds later goes into power-saving mode and turns off
the display. As the keypad goes into power saving mode, it resets the
commands entered!
KeyPad supports 4 to 6 digit codes. Entering the code should be conrmed by
pressing one of the buttons: (arm), (disarm) (Night mode). Any
characters typed by mistake are reset with button (“Reset”).
Keypad password — set up for the keypad. When used, all events are
delivered to Ajax apps on behalf of the keypad.
Personal password — set up for users connected to the hub. When used, all
events are delivered to Ajax apps on behalf of the user.
Keypad Access code — set up for people who are not registered in the
system. When used, events are delivered to Ajax apps with a name
associated with this code.
KeyPad also supports control of security modes without entering a code, if the
“Arm without code” function is enabled in the settings. This function is disabled
by default.
Function button
KeyPad has a Function button that operates in 3modes:
Duress code
A duress code allows you to simulate alarm deactivation. Unlike the panic
button, if this code is entered, the user will not be compromised by the siren
sounding, and the keypad and Ajax app will inform about the successful
disarming of the system. At the same time, the security company will receive an
alarm.
The following types of duress codes are available:
Learn more
Off — the button is disabled. Nothing happens after clicking.
Alarm— after the Function button is pressed, the system sends an alarm to
the monitoring station of the security company, to users, and activates the
sirens connected to the system.
Mute Interconnected Fire Detectors Alarms — after the Function button is
pressed, the system disables the sirens of Ajax re detectors. The option
works only if Interconnected FireProtect Alarms is enabled (Hub → Settings
→ Service → Fire detectors settings).
Keypad code — when used, events are delivered to Ajax apps on behalf of
the keypad.
Personal password — set up for each user connected to the hub. When
used, events are delivered to Ajax apps on behalf of the user.
Keypad Access codes — set up for people who are not registered in the
system. When used, events are delivered to Ajax apps with a name
associated with this code.
Unauthorized access auto-lock
If a wrong code is entered three times within 1minute, the keypad will be locked
for the time specied in the settings. During this time, the hub will ignore all
codes and inform the users of the security system and the CMS about an
attempt to guess the code.
The keypad will automatically unlock after the lock time dened in the settings
expires. However, user or PRO with administrator rights can unlock the keypad
through the Ajax app.
Two-stage arming
KeyPad participates in arming in two stages. When this feature is enabled, the
system will only arm after being re-armed with SpaceControl or after a second-
stage detector is restored (for example, by closing the front door on which
DoorProtect is installed).
Learn more
Jeweller data transfer protocol
The keypad uses the Jeweller radio protocol to transmit events and alarms. This
is a two-way wireless data transfer protocol that provides fast and reliable
communication between the hub and the connected devices.
Jeweller supports block encryption with a oating key and authentication of
devices at each communication session to prevent sabotage and device
spoong. The protocol involves regular polling of devices by the hub at intervals
of 12 to 300seconds (set in the Ajax app) to monitor communication with all
devices and display their statuses in the Ajax apps.
Sending events to the monitoring station
The Ajax security system can transmit alarms to the PRO Desktop monitoring
app as well as the central monitoring station (CMS) via SurGard (Contact ID),
More about Jeweller
SIA (DC-09), ADEMCO 685, and other proprietary protocols. See the list of CMSs
to which you can connect the Ajax security system here.
KeyPad can transmit the following events:
When an alarm is received, the operator of the security company monitoring
station knows what happened and where to send the fast response team. The
addressability of each Ajax device allows you to send not only events but also
the type of the device, the security group, the name assigned to it, and the room
to the PRO Desktop or to the CMS. The list of transmitted parameters may differ
depending on the type of the CMS and the selected communication protocol.
The device ID and the number of the loop (zone) can be found in its states in the Ajax
app.
Indication
Duress code is entered.
The panic button is pressed (if the Function button works in the panic button
mode).
The keypad is locked due to an attempt to guess a code.
Tamper alarm/recovery.
Hub connection loss/restoration.
The keypad is temporarily turned off/on.
Unsuccessful attempt to arm the security system (with Integrity Check
enabled).
When touching KeyPad, it wakes up highlighting the keyboard and indicating the
security mode: Armed, Disarmed, or Night Mode. The security mode is always
actual, regardless of the control device that was used to change it (the key fob
or app).
Event Indication
Malfunction indicator X blinks
Indicator noties about lack of communication
with hub or keypad lid opening. You can check
the reason for malfunction in the
KeyPad button pressed A short beep, the system’s current arming state
LED blinks once
The system is armed Short sound signal, Armed mode / Night mode
LED indicator lights up
The system is disarmed Two short sound signals, LED disarmed LED
indicator lights up
Incorrect passcode Long sound signal, the keyboard backlight
blinks 3 times
A malfunction is detected when arming
(e.g., the detector is lost)
A long beep, the system’s current arming state
LED blinks 3 times
The hub does not respond to the command —
no connection
Long sound signal, the malfunction indicator
lights up
KeyPad is locked after 3 unsuccessful attempts
to enter the passcode
Long sound signal, security mode indicators
blink simultaneously
Low battery
After arming/disarming the system, the
malfunction indicator blinks smoothly. The
keyboard is locked while the indicator blinks.
When activating KeyPad with low batteries, it
will beep with a long sound signal, the
malfunction indicator smoothly lights up and
then switches off
Connecting
Before connecting the device:
Ajax
Security System app
Only users with administrator rights can add a device to the app
How to connect KeyPad to the hub:
For detection and pairing to occur, KeyPad should be located within the
coverage of the wireless network of the hub (at the same protected object).
A request for connection to the hub is transmitted for a short time at the
moment of switching on the device.
If KeyPad failed to connect to the hub, switch it off for 5 seconds and retry.
The connected device will appear in the app device list. Update of the device
statuses in the list depends on the detector ping interval in the hub settings (the
default value is 36 seconds).
There are no pre-set passwords for KeyPad. Before using a KeyPad, set all necessary
passwords: common, personal, and duress code if you are forced to disarm the system.
1. Switch on the hub and check its Internet connection (the logo glows white
or green).
2. Install the . Create the account, add the hub to the app, and create
at least one room.
Ajax app
3. Make sure that the hub is not armed, and it does not update by checking its
status in the Ajax app.
1. Select the Add Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add — the countdown will begin.
4. Switch on KeyPad by holding power button for 3 seconds — it will blink once
with the keyboard backlight.
Selecting the Location
The location of the device depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, oors, large objects
inside the room.
The device developed only for indoor use.
Do not install KeyPad:
1. Near the radio transmission equipment, including that operates in 2G/3G/4G
mobile networks, Wi-Fi routers, transceivers, radio stations, as well as an
Ajax hub (it uses a GSM network).
2. Close to electrical wiring.
3. Close to metal objects and mirrors that can cause radio signal attenuation
or shading.
4. Outside the premises (outdoors).
5. Inside premises with the temperature and humidity beyond the range of
permissible limits.
6. Closer than 1 m to the hub.
Check the Jeweller signal strength at the installation location
During testing, the signal level is displayed in the app and on the keyboard with
security mode indicators (Armed mode), (Disarmed mode), (Night
mode) and malfunction indicator X.
If the signal level is low (one bar), we cannot guarantee the stable operation of
the device. Take all possible measures to improve the quality of the signal. At
least, move the device: even a 20 cm shift can signicantly improve the quality
of signal reception.
If after moving the device still has a low or unstable signal strength, use a
.
KeyPad is designed for operation when xed to the vertical surface. When using
KeyPad in hands, we cannot guarantee successful operation of the sensor
keyboard.
States
Parameter Value
Temperature Temperature of the device. Measured on the
processor and changes gradually
Jeweller Signal Strength Signal strength between the hub and KeyPad
Battery Charge
Battery level of the device. Two states available:
Lid The tamper mode of the device, which reacts to
radio
signal range extender
1. Devices
2. KeyPad
ОК
Battery discharged
How battery charge is displayed in
Ajax apps
Altri manuali per KeyPad
6
Indice
