AJAX Hub 2 Manuale utente
Hub 2 User Manual
Updated August 7, 2020
Ajax is a wireless security system that protects against , , and
, and allows users to directly from a
. The system responds immediately to threats informing you and the
security company about any incident. Is used inside premises.
Hub 2 is an intelligent security system control panel that supports detectors
with visual alarm verication, that developed only for indoor use. Representing a
key element of the security system, Hub 2 controls the operation of Ajax devices
intrusions res
oods control electrical appliances mobile
app
and, in the event of a threat, communicates the alarm signals immediately
informing the owner and the central monitoring station of the incidents.
Hub 2 requires Internet access to communicate with the cloud server Ajax Cloud
—for conguring and controlling from any point of the world, transferring event
notications, and updating the software. The personal data and system
operation logs are stored under multilevel protection, and information exchange
with Hub 2 is carried out via an encrypted channel on a 24-hour basis.
Communicating with Ajax Cloud, the system can use the Ethernet connection
and GSM network (two 2G SIM cards). Please use all these communication
channels to ensure more reliable communication between the hub and Ajax
Cloud.
Hub 2 can be controlled via the for iOS, Android, macOS, or Windows. The
app allows responding promptly to any notications of the security system. The
user can customize notications in the hub settings. Choose what is more
convenient for you: push notications, SMS, or calls. If the Ajax system is
connected to the central monitoring station, the alarm signal will be sent directly
to it, bypassing Ajax Cloud.
Use scenarios to automate the security system and decrease the number of
routine actions. Adjust the security schedule, program actions of automation
devices (Relay, WallSwitch or Socket) in response to an alarm, pressing of the
Button or by schedule. A scenario can be created remotely in the Ajax app.
Functional elements
app
How to create and congure a scenario in the Ajax security system
Buy intelligent security control panel Hub 2
Operational Principles
The hub collects information regarding the operation of the connected devices
in an encrypted form, analyzes the data and, in the case of an alarm, informs the
system owner of the danger in less than a second and communicates the alarm
directly to the central monitoring station of the security company.
In order to communicate with the devices, monitor their operation, and respond
quickly to threats, Hub 2 uses the radio technology. For visual data
transmission, Hub 2 uses Wings: a high-speed radio protocol based on the
Jeweller technology. Wings also uses a dedicated antenna to improve channel
reliability.
LED Indication
1. LED logo
2. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to dismantle the hub)
3. Socket for the power supply cable
4. Socket for the Ethernet cable
5. Slot for the micro SIM
6. Slot for the micro SIM
7. QR Code
8. Tamper button
9. Power button
Jeweller
All Ajax devices
The LED logo can light up red, white or green depending on the status of the
device.
Event Light indicator
Ethernet and at least one SIM card are
connected Lights up white
Only one communication channel is connected Lights up green
The hub is not connected to the internet or there
is no connection with the Ajax Cloud service Lights up red
No power
Lights up for 3 minutes, then blinks every 20
seconds. The color of the indicator depends on
the number of the connected communication
channels.
Ajax Account
Hub 2 can be controlled via the for iOS, Android, macOS, or Windows.
To congure the system, install the Ajax app and create the Ajax account. We
recommend using the Ajax Security System app to manage one or several hubs.
If you plan to manage over one hundred hubs, we recommend using
(for iOS or Android) or (for Windows or
macOS). You will need to conrm your email address and your phone number as
part of the process. Note that you can use your phone number and your email
app
Ajax PRO:
Tool for Engineers Ajax PRO Desktop
address to create only one Ajax account! You do not need to create a new
account for each hub—you can add several hubs to one account.
An account with information regarding the added hubs is uploaded to the cloud-based
Ajax Cloud service in an encrypted form.
Security requirements
While installing and using the hub, follow the general electrical safety
regulations for using electrical appliances, as well as the requirements of
regulatory legal acts on electrical safety.
It is strictly prohibited to disassemble the device under voltage! Do not use the
device with a damaged power cable.
Connecting to the Network
1. Open the hub lid by shifting it down with force. Be careful and do not
damage the tamper protecting the hub from dismantling!
2. Connect the power supply and Ethernet cables to the sockets.
Adding a hub to the Ajax app
1 — Power Socket
2 — Ethernet socket
3, 4 — Slots for micro-SIM cards connection
3. Press and hold the power button for 2 seconds until the logo lights up. The
hub needs approximately 2 minutes to identify the available communication
channels. The bright green or white logo color indicates that the hub is
connected to Ajax Cloud.
If the Ethernet connection does not occur automatically, disable proxy, ltration by
MAC addresses and activate the DHCP in the router settings: the hub will receive an
IP address. During the next setup in the web or mobile app, you will be able to set a
static IP address.
4. To connect the hub to the GSM network, you need a micro SIM card with a
disabled PIN code request (you can disable it using the mobile phone) and a
sucient amount on the account to pay for the GPRS, SMS services and
calls. If the hub does not connect to Ajax Cloud via GSM, use Ethernet to set
up the network parameters in the app. For the proper setting of the access
point, username, and password, please contact the support service of the
operator.
Security system users
After adding the hub to the account, you become the administrator of this
device. One hub can have up to 50 users/administrators. The administrator can
invite users to the security system and determine their rights.
Changing the hub administrator does not affect the settings of the connected
devices.
Hub statuses
Icons
Icons display some of Hub 2 statuses. You can see them in the Ajax app, in the
Devices menu .
Icons Meaning
2G connected
SIM card is not installed
The SIM-card is defective or has a PIN-code on it
Hub battery charge level. Displayed in 5% increments
Hub malfunction is detected. The list is available in hub states list
1. Open the . Granting access to all system functions (to display notications in
particular) is a mandatory condition for controlling the Ajax security system via the
smartphone/tablet. When using Android, we recommend to follow
.
Ajax app
push notications
conguration instructions
2. Login into your account. Open the Add Hub menu and select the way of registering: manually or
step-by-step guidance.
3. Type the name of the hub and scan the QR code located under the lid (or enter a registration key
manually).
4. Wait until the hub is registered and displayed on the app desktop .
Ajax security system user rights
The hub is directly connected to the central monitoring station of the security
organization
The hub have lost connection with the central monitoring station of the security
organization via direct connection
States
States can be found in the :
Parameter Meaning
Malfunction
Click to open the list of hub malfunctions.
The eld appears only if a malfunction is
detected
Cellular signal strength
Shows the signal strength of the mobile
network for the active SIM card. We
recommend installing the hub in places with the
signal strength of 2-3 bars. If the signal strength
is weak, the hub will not be able to dial-up or
send an SMS about an event or alarm
Battery charge Battery charge level. Displayed in 5%
increments
Lid
Status of the tamper that responds to hub
dismantling:
External power External power supply connection status:
Ajax app
1. Go to the Devices tab .
2. Select Hub 2 from the list.
Closed — the hub lid is closed
Opened — the hub removed from SmartBracket
holder
What is a tamper?
Connected — the hub is connected to external
power supply
Connection
Connection status between the hub and Ajax
Cloud:
Cellular data
The hub connection status to the mobile
Internet:
If the hub has enough funds on the account or
has bonus SMS/calls, it will be able to make
calls and send SMS messages even if the Not
connected status is displayed in this eld
Active SIM card Displays the active SIM card: SIM card 1 or SIM
card 2
SIM card 1 The number of the SIM card installed in the rst
slot. Copy the number by clicking it
SIM card 2 The number of the SIM card installed in the
second slot. Copy the number by clicking it
Ethernet
Internet connection status of the hub via
Ethernet:
Average Noise (dBm)
Noise power level at the hub installation site.
The rst two values show the level at Jeweller
frequencies, and the third — at Wings
frequencies.
The acceptable value is -80 dBm or lower
Monitoring Station The status of direct connection of the hub to
the central monitoring station of the security
Disconnected — no external power supply
Online — the hub is connected to Ajax Cloud
Oine — the hub is not connected to Ajax Cloud
Connected — the hub is connected to Ajax
Cloud via mobile Internet
Disconnected — the hub is not connected to
Ajax Cloud via mobile Internet
Connected — the hub is connected to Ajax
Cloud via Ethernet
Disconnected — the hub is not connected to
Ajax Cloud via Ethernet
organization:
If this eld is displayed, the security company
uses a direct connection to receive events and
security system alarms.
Hub model Hub model name
Hardware version Hardware version. Unable to update
Firmware Firmware version. Can be updated remotely
ID
ID/serial number. Also located on the device
box, on the device circuit board, and on the QR
code under the SmartBracket panel
Rooms in the Ajax app
The virtual rooms are used to group the connected devices. The user can create
up to 50 rooms, with each device located only in one room.
Without creating the room, you are not able to add devices in the Ajax app!
The name of the room is indicated in the notication of the device event or
detector alarm.
Connected — the hub is directly connected to
the central monitoring station of the security
organization
Disconnected — the hub is not directly
connected to the central monitoring station of
the security organization
What is a direct connection?
Altri manuali per Hub 2
4
Indice
Altri manuali AJAX Interruttore
