Alaris E1000 Series Manuale utente
E1000 Series Scanners
A-61904
User’s Guide
The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
3rd Party Licenses
This software is based in part on the work of the Independent JPEG Group
Copyright (C)2009-2013 D. R. Commander. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of the libjpeg-turbo Project nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS", AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Open Source Software Licensing
Additional information about open source software licensing for firmware in the scanner can be found in the Scan
Validation Tool:
Setup > Settings > Device
General tab > Diagnostics
Logs tab > choose License from the drop-down menu.
A-61904 September 2018 i
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
User Precautions ....................................................................................................................... iii
Acoustic emission ..................................................................................................................... iii
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Scanner models .........................................................................................................................1
Scanner Specifications ..........................................................................................................2
Illustrations in this guide ........................................................................................................2
Supporting documentation .........................................................................................................3
Accessories ................................................................................................................................3
Scanner components .................................................................................................................4
Front view ..............................................................................................................................4
Back view ..............................................................................................................................6
Inside view .............................................................................................................................7
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Unboxing the scanner ................................................................................................................9
Setting up your scanner .............................................................................................................9
Install driver software ...............................................................................................................10
Verify scanner’s firmware ......................................................................................................... 11
Update scanner’s firmware ...................................................................................................... 11
Computer with driver software installed .............................................................................. 11
Available Alaris Scanning Software ..........................................................................................13
Smart Touch ....................................................................................................................13
Capture Pro LE ...............................................................................................................13
3 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Basic scanning .........................................................................................................................15
Scanner controls .................................................................................................................15
Getting your scanner ready to scan ....................................................................................16
Getting your pages ready to scan .......................................................................................16
Scanning Applications .........................................................................................................17
Initial scan with an Alaris scanning application ...............................................................17
Other scanning applications ...........................................................................................17
Function window ......................................................................................................................18
Scanning functions ..............................................................................................................18
Error codes ..........................................................................................................................18
Energy Star .........................................................................................................................18
Paper handling challenges and solutions .................................................................................19
Input tray capacity ...............................................................................................................19
Preparing documents for scanning ......................................................................................19
Mixed paper .........................................................................................................................21
Lightweight paper ................................................................................................................21
NCR paper ..........................................................................................................................21
Scanning small items ..........................................................................................................21
Long paper ..........................................................................................................................22
Fragile or oversize paper .....................................................................................................23
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Handle with care .............................................................................................................23
Handle with extra care ....................................................................................................24
Multifeeds ............................................................................................................................25
Paper jams ..........................................................................................................................25
If you still have trouble .........................................................................................................26
Improving image quality ...........................................................................................................26
Recommended settings .......................................................................................................26
Other Perfect Page settings ................................................................................................26
Turning the scanner off ............................................................................................................27
4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Opening the scanner cover ......................................................................................................29
Cleaning procedures ................................................................................................................29
Running a transport cleaning sheet .....................................................................................30
Clean in this order ...............................................................................................................30
Cleaning the separation roller .............................................................................................31
Cleaning the feed rollers .....................................................................................................33
Cleaning the transport rollers ..............................................................................................34
Cleaning the imaging area ..................................................................................................35
Replacement procedures .........................................................................................................35
Replacing the separation roller ............................................................................................36
Replacing the pre-separation pad .......................................................................................37
Replacing the urging roller tire ............................................................................................38
Replacing the feed roller tires ..............................................................................................39
Supplies and Consumables .....................................................................................................40
Customer Replaceable Parts and Accessories ...................................................................40
Updates ....................................................................................................................................40
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Scanner error indicators ...........................................................................................................41
Problem solving ........................................................................................................................41
Scanner exception handling ................................................................................................41
Self-help for problems .........................................................................................................42
Calibrations ..............................................................................................................................43
Contacting Technical Support ..................................................................................................43
Appendix A Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Environmental information ...................................................................................................45
European Union ..................................................................................................................45
EMC Statements for E1025/E1035 Scanners: .........................................................................48
Appendix B Warranty — US and Canada only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
A-61904 September 2018 iii
Safety
User Precautions
• Place the scanner on a sturdy, level work surface capable of supporting 3.2 kg (7 lbs).
• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use
the scanner and power supply indoors in a dry location.
• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible in case of
an emergency.
• Plug the power adapter securely into the wall outlet. Failure to do so may cause electrical shock or fire.
• Do not damage, knot, cut or modify the power cord. This may cause electrical shock or fire.
• Use only the AC adapter that is supplied with the scanner. Do not use the scanner’s AC adapter with any other product. This
may cause electrical shock or fire.
• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the power cord from the power outlet. Contact Alaris Technical Support.
• Do not disassemble or modify the scanner or the AC power adapter.
• Do not move the scanner with the power cord and interface cable attached. This may cause damage to the cord/cable.
Remove the power cord from the wall outlet before moving the scanner.
• Follow the Kodak Alaris recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners
displace dust, dirt and debris to another location within the scanner, which may cause the scanner to malfunction.
• Safety Data Sheets (SDS) for chemical products are available on the Kodak Alaris website at: www.AlarisWorld.com/go/
ehs. When accessing the SDS from the website, you will be required to provide the catalog number. See “Supplies and
Consumables” on page 40 for supplies and catalog numbers.
• This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflexions at
visual display workplaces this device must not be placed in the direct field of view.
Acoustic emission
Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).
[Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]
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Safety
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1 Overview
Scanner models
This User’s Guide provides information and procedures for using and
maintaining the Alaris E1025 and E1035 Scanners.
The Alaris E1000 Series Scanners are compact, duplex color document
scanners perfect for personal and workgroup use. They scan 25-35 A4/
letter size pages per minute (200/300 dpi black and white, grayscale,
and color). The input tray holds 80 pages. These scanner models are
entitled to use a freely downloadable Alaris scanning application,
available at the support page for your model, for example
www.AlarisWorld.com/go/E1025support. Alaris scanning applications
allow you to scan your documents and send them to various
destinations with the touch of a button, then search for and view your
digitized documents based on different search criteria.
The E1000 Series Scanners may also be used with other computer-
based scanning applications by means of the TWAIN or ISIS driver
interface.
The E1000 Series Scanners also support the following flatbed
accessories:
• Alaris Passport Flatbed
• Alaris A4/Legal Flatbed
The E1000 Series Scanners connect to your computer over a USB
cable. They offer a 1.5 inch seven-segment display screen so you can
monitor the scanner and buttons for selecting and initiating scanner
functions.
The E1025 model scans A4/letter-size documents at 25 pages per
minute, the E1035 scans at 35 pages per minute (duplex scanning of
portrait oriented pages, 200/300 dpi, in black and white, grayscale, or
color).
2A-61904 September 2018
1 Overview
Scanner Specifications
Current scanner specifications may be found here:
www.AlarisWorld.com/go/E1025
www.AlarisWorld.com/go/E1035
NOTE: Specifications on the web site refer to the latest scanner driver
and firmware versions.
Illustrations in this guide
This User’s Guide provides information and procedures for the Alaris
E1000 Series Scanners. The illustrations in this guide show either the
Alaris E1025 Scanner or the Alaris E1035 Scanner; your model may
look slightly different from a specific illustration.
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1 Overview
Supporting documentation
In addition to this User’s Guide, the following documentation is also
available:
•Installation Guide — quick visual steps for installing your scanner.
•Reference Guide — easy visual steps for cleaning your scanner.
Download this guide and keep it close to the scanner.
•User Guides for Alaris scanning applications — information on
how to use freely downloadable Alaris scanning applications.
•Help for TWAIN and ISIS — information on how to use the TWAIN
Datasource and ISIS Driver is available in Help. Use the help button
or help icon after you have selected a driver and the user interface
appears. This information is also available in the Scanning Setup
Guides on the support page for your scanner model.
•Videos — some operations are explained using videos.
• The manuals and videos for your scanner model can be found on the
Support page for your model:
E1025: www.AlarisWorld.com/go/E1025support
E1035: www.AlarisWorld.com/go/E1035support
Accessories
Accessories, including flatbeds of different sizes, can be found on the
following support pages:
E1025: www.AlarisWorld.com/go/E1025
E1035: www.AlarisWorld.com/go/E1035
4A-61904 September 2018
1 Overview
Scanner components
Front view
This illustration shows the scanner display and buttons for the E1025/
E1035 scanners.
1 Input tray — the input tray holds up to 80 pages of A4 80 g/m2
paper and can be extended to accommodate pages up to legal size
(14 inches/355.6 mm). In long document mode it will accept pages
up to 118 inches/3 m. (Long documents need additional support to
hold them up so they don’t droop off the back of the input tray. See
“Getting your scanner ready to scan” on page 16 for illustration of
input tray extension)
2 Side guides — the side guides can be moved in and out to
accommodate the size of pages you are scanning. Side guides may
be locked in place for letter size or A4 size paper. See “Getting your
scanner ready to scan” on page 16.
3 Gap release — allows you to manually adjust the space between
the feed roller and separation roller for pages that require special
handling (e.g. thick paper, envelopes, hard cards). When using the
gap release, pull the gap release out to feed special pages. When
finished, push the gap release back in place.
4 Scanner cover — when opened, provides access to internal
components such as the imaging area and the feed and separation
rollers.
5 End Stop — can be lifted up when scanning, for better stacking of
output pages
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Altri manuali per E1000 Series
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Questo manuale è adatto per i seguenti modelli
2
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Altri manuali Alaris Scanner
