Allied Telesis AR100 series Manuale utente

AR100 SERIES INTERNET ROUTER

U S E R G U I D E

Simply connecting the world

CONTENTS Ü

ABOUT Ü

AR100 Series Internet Router User Guide

Document Number C613-02001-00 REV A.

960 Stewart Drive Suite B, Sunnyvale CA 94086, USA.

permission from Allied Telesyn.

Allied Telesyn International, Corp. reserves the right to make changes in specifications

and other information contained in this document without prior written notice. The

information provided herein is subject to change without notice. In no event shall Allied

Telesyn be liable for any incidental, special, indirect, or consequential damages

whatsoever, including but not limited to lost profits, arising out of or related to this

manual or the information contained herein, even if Allied Telesyn has been advised of,

known, or should have known, the possibility of such damages.

Contents

CHAPTER 1 Introduction

What can the AR100 do for you? ..................................................................... 5

System requirements ......................................................................................... 7

About this manual ............................................................................................ 8

Technical support .............................................................................................. 8

Allied Telesyn offices and locations .................................................................... 9

CHAPTER 2 Installing the AR100 Series Internet Router

CHAPTER 3 Getting Connected

Installing TCP/IP on your PC ............................................................................ 13

Changing from dial-up networking ................................................................. 14

Installing Support Software ............................................................................. 14

Getting your PC communicating with the router ............................................. 15

CHAPTER 4 About web access to the AR100

Web pages and your browser ......................................................................... 23

Access the router with your web browser ....................................................... 24

CHAPTER 5 Configuring your router for the first time

Connect to Internet using ISDN Dial-on-Demand ............................................ 28

Connect to remote office using ISDN Dial-on-Demand .................................... 36

Connect to Internet and remote office using ISDN Dial-on-Demand ................ 44

Connect to Internet using ISDN Leased Line .................................................... 53

Connect to remote office using ISDN Leased Line ............................................ 59

Connect to Internet and remote office using ISDN Leased Line ........................ 66

Connect to Internet using ISDN Dial-on-Demand,

remote office using ISDN Leased Line ....................................................... 74

Connect to Internet using ISDN Leased Line,

remote office using ISDN Dial-on-Demand ............................................... 83

CHAPTER 6 Changing your Configuration

Changing password and system information ................................................... 94

Changing Phone and ISDN information ........................................................... 95

Adding or changing an Internet connection .................................................... 97

Removing an Internet connection ................................................................. 100

Adding or changing an Inter-Office connection ............................................. 100

Removing an Inter-Office connection ............................................................ 103

Changing your Ethernet IP address ............................................................... 103

4AR100 Series Internet Router User Guide

CHAPTER 7 Using Telephony Services

Call Waiting .................................................................................................. 105

Conference Calling ....................................................................................... 106

Call Transfer .................................................................................................. 107

Call Forwarding ............................................................................................ 107

CHAPTER 8 Accessing router utilities

Monitor router operation .............................................................................. 110

View configuration summary ........................................................................ 111

Test Router Connections ............................................................................... 112

Troubleshooting ............................................................................................ 112

Upgrade router software ............................................................................... 112

CHAPTER 9 Troubleshooting

Troubleshooting installation .......................................................................... 115

Communication problems between PC and router ........................................ 115

Access to Router Denied ............................................................................... 123

Troubleshooting utility ................................................................................... 124

CHAPTER 10 Safety and Statutory Information

Chapter 1

Introduction

Welcome to the AR100 Series Internet Router—the complete Small Office/

Home Office Internet solution. Your AR100 Series Internet Router has a Basic

Rate ISDN port with full support for two ISDN B channels, providing dual

high speed connections to the Internet, to a remote office, or both. You can

connect up to four PCs directly to the AR100, or connect a hub for even more

LAN connections. The AR140 as two telephone ports for connecting telephones

or facsimile machines.

Data and voice traffic share the one ISDN connection, saving you additional

connection costs. Advanced call management functionality can automatically

use a second ISDN B channel for bandwidth-on-demand applications, or

disconnect a lower priority data call to free a B channel for a voice call or a

higher priority data traffic.

Whether your ISDN service provider offers an ISDN dial-on-demand service to

make calls only when you need them, or an ISDN leased line service to stay

connected continuously, you can configure your router to suit the needs of your

office.

What can the AR100 do for you?

Connect you to the Internet

The AR100 Series Internet Router provides you with high speed, unrestricted

access to the Internet, with compression techniques that speed up your data

traffic. It can automatically disconnect the ISDN call if there is no data to be

sent or received, to minimise call charges. The AR100 makes it easy for your

Internet Service Provider to dynamically assign your Internet address every

time you surf the net. You can use your router in an existing LAN, or directly

connect four PCs to its four Ethernet ports

Connect you to a remote office

Many small offices and home offices require fast and efficient access to a central

office, to check email, access a database or download a file. Your AR100 can

automatically open another ISDN channel when extra capacity is required, and

close it when traffic levels reduce. If your office LAN uses private IP addresses

not registered on the Internet, the AR100 can translate these private addresses

1-6 AR100 Series Internet Router User Guide

to a single registered IP address for communication across the Internet, saving

you the time and expense of assigning registered IP addresses to each device

on your LAN.

Connect you to other trading partners

The AR100 allows small offices to communicate with other trading partners

using ISDN dial-on-demand or ISDN leased line. Information such as reports,

quotes and orders can be transferred between the two offices. The AR100 does

not place any limits on the number of network users, so it will continue to

support you as your business grows.

Make phone and facsimile calls

The AR140 model has two voice ports. Any combination of telephones,

facsimile machines, and answering machines can be connected to these two

ports. Once connected, they behave as if connected to a standard telephone

network. Local, national and international voice and facsimile calls can be sent

and received as normal. There is no need for a separate line for voice, facsimile

and data—one ISDN connection does it all. The two ISDN channels are shared

between data and voice as required. When both channels are being used for

data, the AR100 can be configured to bump one of these channels if a voice call

is required, for example when an emergency number is dialled.

The AR140 Internet Router supports ISDN supplemental services, including

call waiting, conference calling, implicit call transfer and call forwarding. These

services must be provisioned on your ISDN line before they can be used by the

AR140.

Protect your network from unauthorised access

When you connect to the Internet you have unrestricted access to the World-

Wide Web. Likewise, it has access to you! This is not normally a problem as you

are just one of many millions of subscribers. However, the AR100 has a fully

featured stateful inspection firewall that prevents unauthorised users accessing

your local network.

The AR100 also supports ISDN callback to verify the caller using CLI,

disconnect the incoming call, then call the destination back to establish the link.

This allows a remote site to reverse the call charges to a central office, for

central billing of ISDN calls.

Make configuration simple

Your AR100 Series Internet Router has an easy to use web-based configuration

interface. A wizard leads you step by step through setting up an Internet

connection or an inter-office connection for the first time. If you want to add

another connection or change the configuration later on, you can do this easily

from your web browser.

Introduction 1-7

System requirements

Hardware and software

Before you can install, configure and use your router, you need a PC with the

following hardware and software:

■An i486 or Pentium processor

■Windows 95 or Windows 98.

■An Ethernet adapter card.

■A CAT 5 cable to connect your Ethernet adapter card to the router.

■A CD-ROM drive.

■TCP/IP installed and configured on your Ethernet adapter card. TCP/IP is

required for your PC to communicate with the router. If you are unsure of

this, see “Installing TCP/IP on your PC” on page 3-13 of Chapter 3, Getting

Connected or in the Start Here Guide.

If you do not have any of these, contact your PC supplier. You also need a web

browser to access the Configuration Wizard, and Adobe Acrobat Reader to

view the online manuals. Both of these are included on the Installer and

Documentation CD-ROM.

ISDN services

To connect the Internet or a remote office, you need an ISDN dial-on-demand

or ISDN leased line account with an ISDN service provider. The AR100 is

compatible with the following ISDN services:

■If you have an AR130 router, or you will not use supplementary voice

services, you can use Capability Package S.

■If you have an AR140 router with voice ports and will use supplementary

voice services, you can use Capability Package U, IOC U or EZ ISDN 1.

Telephony on the AR140

If you have an AR140 Internet Router, you can use the supplemental telephony

services supported by the router if the corresponding services are provided on

your ISDN line. Check with your ISDN service provider to confirm whether

these services are available to you and if so, if there are any additional charges

for them. The AR100 supports the following supplementary services:

■Call Waiting—Additional Call Offering (ACO) is required on your ISDN

line.

■Conference (3-way) Calling—requires Flexible Calling on your ISDN line.

■Implicit Call Transfer—requires Flexible Calling on your ISDN line.

■Call Forwarding

■Reminder Ring

Internet connection

If you use your router to connect to the Internet, then you also need an account

with an Internet Service Provider (ISP).

1-8 AR100 Series Internet Router User Guide

About this manual

This user guide provides an introduction to the AR100 Series Internet Router,

and detailed step-by-step instructions for installing the AR100 and configuring

the AR100 using the Access Wizard and Configuration Wizard. The user guide

is organised into the following chapters:

■Chapter 1, Introduction introduces the AR100 Series Internet Router and

describes the features and benefits of using the AR100.

■Chapter 2, Installing the AR100 Series Internet Router describes how to install

the AR100 Series Internet Router.

■Chapter 3, Getting Connected describes how to establish communication

between your router and the PC you will use to configure it.

■Chapter 4, About web access to the AR100 describes how to access the router

using your web browser.

■Chapter 5, Configuring your router for the first time describes the

Configuration Wizard that will lead you through configuring your AR100

for the first time.

■Chapter 6, Changing your Configuration describes the web-based

Management Wizard that you will use to make subsequent changes to

your configuration.

■Chapter 8, Accessing router utilities describes the router maintenance and

troubleshooting utilities available from the web-based management

Wizard.

■Chapter 9, Troubleshooting gives hints and techniques for troubleshooting

installation and configuration problems.

■Chapter 10, Safety and Statutory Information contains important safety

information for your protection.

If you want to find out more about how different Internet protocols work, or

how to configure the AR100’s advanced networking features using the

command line interface, refer to the AR100 Series Internet Router Reference

Manual on the Installer and Documentation CD-ROM.

Technical support

For online support for your AR100 Series Internet Router, see our online

support page at http://www.alliedtelesyn.co.nz/support/ar100. If you require

further assistance, contact your authorised Allied Telesyn distributor or

reseller.

Introduction 1-9

Allied Telesyn offices and locations

UNITED KINGDOM

Tel: (+44) 1235 442500

Freephone: 0800 204040

Fax: (+44) 1235 442590

EIRE

Tel: 1 800 409 127

SWEDEN

Tel: 08 131414

NORWAY

Tel: 2211 1181

DENMARK

Tel: 3332 3006

FINLAND

Tel: 0800 98040

FRANCE

Tel: (+33) 01 60 92 15 25

Fax: (+33) 01 69 28 37 49

BELGIUM

Tel: (+32) 2 481 60 60

Fax: (+32) 2 463 17 06

GERMANY

Toll Free: 00 800 255 43310

Tel: (+49) 30 435 90 00

Fax: (+49) 30 435 706 50

GERMANY - SOUTH

Tel: (+49) 8161 99 060

Fax: (+49) 8161 99 0622

EAST EUROPE - AUSTRIA

Tel: (+43) 1 8762441

Fax: (+43) 1 8762572

ITALY

Tel: (+39) 02 416047

Fax: (+39) 02 419282

SPAIN

Tel: (+34) 91 5591055

Fax: (+34) 91 5592644

U.S.A.

Toll Free: 1-800-424-4284

Tech Support: 1-800-428-4835

Fax: (425) 489-9191

http://www.alliedtelesyn.com

CANADA

Tel: (905) 709-7444

Fax: (905) 709-7400

Latin America

Tel: 1-425-481-3852

Fax: 1-425-489-9191

Singapore

Tel: (+65) 383-3832

Fax: (+65) 383-3830

Australia

Tel: (+61) 2-9438-5111

Fax: (+61) 2-9438-496

NEW ZEALAND

Tel: (+64) 3 377 8900

Fax: (+64) 3 377 8870

http://www.alliedtelesyn.co.nz

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