ATCOM A68w Manuale utente
A68(W) IP Phone User Manual
Version: 1.0
2016-03-24
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn2
Content
Contact ATCOM ......................................................................................................... 5
1、Overview of A68(W) ............................................................................................. 6
1.1、Interface ........................................................................................................ 7
1.2、Hardware ....................................................................................................... 7
1.3、Software ........................................................................................................ 7
1.4、Network ......................................................................................................... 8
1.5、Management and Maintenance .......................................................................... 8
1.6、Protocol ......................................................................................................... 8
1.7、Compliant and Certified Standard ...................................................................... 9
1.8、Packing list ..................................................................................................... 9
1.9、Installation ................................................................................................... 10
2、Call Function ...................................................................................................... 13
2.1、Answer the calls ............................................................................................ 13
2.2、Make Calls.................................................................................................... 14
2.3、Pre-dial ........................................................................................................ 15
2.4、Multiple line dial-up ....................................................................................... 15
2.5、Call Hold ...................................................................................................... 16
2.6、Call Transfer ................................................................................................. 16
2.7、Mute calls .................................................................................................... 17
2.8、3-Way Conference ......................................................................................... 18
2.9、Hang up the phone ........................................................................................ 18
2.10、Voicemail ................................................................................................... 19
3、Keypad and GUI ................................................................................................. 19
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn3
3.1、Keypad ........................................................................................................ 19
3.2、Starting ....................................................................................................... 21
3.3、Standby ....................................................................................................... 22
3.4、Configuration ................................................................................................ 24
3.4.1、Status info ........................................................................................... 25
3.4.2、Call Features ........................................................................................ 27
3.4.3、Directory ............................................................................................. 43
3.4.4、History ................................................................................................ 51
3.4.5、Message .............................................................................................. 54
3.4.6、Settings ............................................................................................... 56
3.4.7、Display ................................................................................................ 75
4、Advanced Feature............................................................................................... 79
4.1、Codecs ........................................................................................................ 79
4.2、Capture and Upgrading .................................................................................. 80
4.3、Auto Provision .............................................................................................. 81
4.4、Export & Import configuration file .................................................................... 83
4.4.1、Export configuration file ......................................................................... 83
4.4.2、Import configuration file......................................................................... 84
4.5、Export System log ......................................................................................... 84
4.6、Dial plan ...................................................................................................... 85
4.6.1、Replace Rule ........................................................................................ 86
4.6.2、Dial-now .............................................................................................. 87
4.6.3、Area Code ............................................................................................ 88
4.6.4、Block Out ............................................................................................. 89
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn4
5、WI-FI(only for A68W) ........................................................................................ 91
5.1、Configure the wifi on the phone ....................................................................... 91
5.2、Configure the wifi on the WEB ......................................................................... 91
6、FAQ .................................................................................................................... 92
6.1、How to reset to factory .................................................................................. 92
6.2、Upgrade the firmware on safe mode ................................................................ 93
6.3、How to make IP Peer to Peer call ..................................................................... 94
7、Troubleshooting ................................................................................................. 94
7.1、Thephone is failed to register to SIP server ....................................................... 94
7.2、Thephone is failed to gain IP address ............................................................... 94
7.3、Only one party can hear from another on calling ................................................ 95
8、Abbreviation ...................................................................................................... 95
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn5
Contact ATCOM
Overview of ATCOM
ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping
innovating with customer’s needs oriented , working with partners to establish a total solution
for SMB VoIP with IP phone , IP PBX and Asterisk cards.
With over 10 years’ experience of R&D , manufacturing and service in network and VoIP
filed;mission of creating the biggest value for IP terminals , we commit ourselves in supplying
the competitive IP phone and other terminals for IP PBX , softswitch , IMS , NGN providers and
carriers; supplying the competitive total VoIP solution for SMB market. We keep improving the
customer’s experience and creating the bigger value with our reliable products. Until now, our
VoIP products have been available in 100+ countries and used by millions of end users.
Contact Sales
Address
Area C, A2F , Block 3 ,Huangguan Technology Park , #21
Tairan 9th Rd, Chegongmiao , Futian District , Shenzhen China
Tel
+ (86) 755
-
83018618
-
8806
Fax
+ (86) 755
-
83018319
E
-
mail
sales@atcomemail.com
Contact Technical Support
Tel
+ (86) 755
-
83018618
-
8008
E
-
mail
Support@atcomemail.com
Website Address:http://www.atcom.cn/
Download Center: http://www.atcom.cn/download.html
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn6
1、Overview of A68(W)
A68(W)
A68(W)with Rainbow ET
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn7
1.1、Interface
Power Input
DC 5V
-
2000mA or PoE
L
AN
Port
RJ45
PC
Port
RJ45
EX
PAN Port
RJ45
Headset Jack
RJ9
Handset Jack
RJ9
1.2、Hardware
LCD
480x272 4.3
”
TFT
FLASH
1Gbit
RAM
1Gbit
CPU
500
MHz Dual
-
Core
LED Indicator 1 Status Light , 6 line indicators, 8 BLF indicators, 1 voicemail
indicator, 1 headset indicator, 1 mute indicator
Rainbow ET
Expansion Module 44 programmable keys on each Rainbow ET.
1.3、Software
Sip 2.0 (RFC3261) and other related SIP RFCs
6 SIP lines registration
STUN
Jitter Buffer, VAD,CNG
G711A/u, G722, G726-16, G726-24, G726-32, G726-40, G729, Lin16-16, iLBC
Echo Cancellation
SIP Domain name, Authentication and Backup SIP Server
DTMF（Inband, RFC2833, SIP INFO)
Call transfer, Call forward, 3-way conference, Call hold, Call back
DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block Anonymous call, Dial
plan, IP call
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn8
Phone book with 200 records, 200 answered calls, 200 missed calls, 200 dialed calls
Auto update via HTTP, HTTPS,FTP, TFTP, PNP
Syslog
SNTP,NTP
Customized Ringtone
Daylight Saving time
VLAN, VPN
WEB access with different login level
Multi-language:English, Chinese, Farsi, French, German, Hebrew, Italian, Portuguese,
Russian, Spanish, Turkish
1.4、Network
LAN/PC：Support Bridge mode
Support VLAN
Support L2TP VPN
Support DHCP、STATIC、PPPoE
Primary/SecondaryDNS Server
Support QoS
Web access via HTTP&HTTPS
1.5、Management and Maintenance
Support safe mode and firmware updating under safe mode
Support different level user management
Configuration via web , keyboard
Support multi-language
Firmware and configuration file auto provision
Support system log
1.6、Protocol
IEEE 802.3 /802.3 u 10 Base T / 100Base TX
PPPoE: PPP over Ethernet
DHCP: Dynamic Host Configuration Protocol
SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842,
RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn9
TCP/IP: Transfer Control Protocol/Internet Protocol
RTP: Real-time Transport Protocol
RTCP:RTP Control Protocol
DNS: Domain Name Server
TFTP: Trivial File Transfer Protocol
HTTP:Hypertext Transfer Protocol
FTP:File Transfer Protocol
1.7、Compliant and Certified Standard
CE: AGC01180140201E2，AGC01180140202E2
Comply with ROHS in EU
Comply with ROHS in China
Operation temperature: lower than 60° C
Storage temperature: lower than 60° C
Humidity: 10 to 90% no dew
1.8、Packing list
Model
A68(W)
Telphone
1Unit
Handset
1 Unit
Handset cable
1 Unit
Stand bracket
1Unit
Power adapter
Optional
Network Cable
1 unit
，
1.5 meters
CD (User
mnuaal)
1 Unit
Rainbow ET
Optional
Headset
Optional
A68(W) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn10
1.9、Installation
A68(W) is able to be connected with network via LAN port. Under the Bridge mode, other
devices (Laptop, IP phone) is able to access network via the PC port of Rainbow 4(S).
1、Stand bracketinstallation instruction
A. Put the bottom side of the IP phone upside and press one-side joints of stand bracket
into the slot, please refer the picture as below:
Questo manuale è adatto per i seguenti modelli
1
Indice
Altri manuali ATCOM Telefono IP
ATCOM
ATCOM AT-620 Manuale utente
ATCOM
ATCOM AT-640 Manuale utente
ATCOM
ATCOM AT-620P Manuale utente
ATCOM
ATCOM Rainbow4(s) Manuale utente
ATCOM
ATCOM Rainbow1 Manuale utente
ATCOM
ATCOM AT530P Manuale utente
ATCOM
ATCOM A10 Manuale utente
ATCOM
ATCOM D2SW Manuale utente
ATCOM
ATCOM Nimbus CQ400 Manuale utente
ATCOM
ATCOM AT840 series Manuale utente
ATCOM
ATCOM AT-610 Manuale utente
ATCOM
ATCOM AT800 Series Manuale utente
ATCOM
ATCOM AT-620P Manuale utente
ATCOM
ATCOM AT810P Manuale del proprietario
ATCOM
ATCOM AT840 series Manuale utente
ATCOM
ATCOM AT-610P Manuale utente
ATCOM
ATCOM A10 Manuale utente
ATCOM
ATCOM A1XW series Manuale utente
ATCOM
ATCOM CT1X Manuale utente
ATCOM
ATCOM A20 Manuale utente
