ATEN KN-9116 Manuale utente

16 Port KVM over the NET

KN9116

User Manual

2004-11-30

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause

radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at

his own expense.

All brand names and trademarks are the registered property of their respective owners.

2004-11-23

Package Contents

The complete KN9116 package consists of:

M1 KN9116 KVM over the NET™KVM Switch

M2 Custom KVM Cable Sets

M1PowerCord

M1 User Manual

M1 Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)

M1 Quick Start Guide

M1 Registration Card

Check to make sure that all of the components are present and in good order. If

anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the switch or to any other

devices on the KN9116 installation.

2004-11-24

iii

Contents

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2.

Hardware Setup

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . 10

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 3.

Administration

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . 13

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

User Management: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Quick View Status . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 24

2004-11-23

Chapter 4.

Browser Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Web Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

The General Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 27

Web Page Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Web Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 5.

The Windows Client

Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Recalling the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . 37

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Keyboard and Mouse Considerations . . . . . . . . . . . . . . . . 45

The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 6.

The Java Client

Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . 50

Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Lock Key LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . 54

2004-11-23

Chapter 7.

The Log File

The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 8.

The Log Server

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

The KN9116 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . 63

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

The Upper Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

The Lower Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Appendix

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 65

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . 66

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . 69

Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . 70

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

2004-11-23

About This Manual

This User Manual is provided to help you get the most from your KN9116

system. It covers all aspects of installation, configuration and operation. An

overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KN9116 System. Its

purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, shows the KN9116’s front and rear

components, and provides step-by-step instructions for setting up your

installation.

Chapter 3, Administration, explains the administrative procedures that are

employed to configure the KN9116’s working environment, as well as how to

operate the KN9116 from the local console.

Chapter 4, Browser Operation describes how to log into the KN9116 with

your browser, and explains the the functions of the icons and buttons on the

KN9116 web page.

Chapter 5, The Windows Client, explains how to connect to the KN9116

with the Windows Client software, and describes how to use the OSD to access

and control the computers connected to the switch.

Chapter 6, The Java Client, describes how to connect to the KN9116 with

the Java Client software, and explains how to use the OSD to access and

control the computers connected to the switch.

Chapter 7, The Log File, describes how to use the log file utility to view all

the events that take place on the KN9116.

Chapter 8, The Log Server, describes how to install and configure the Log

Server.

An Appendix at the end of the manual provide technical and other important

information regarding the KN9116.

2004-11-24

vii

Conventions

This manual uses the following conventions:

Courier Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

MBullet lists provide information, but do not involve sequential

steps.

>Indicates selecting an option on a menu. For example, Start >

Run means to open the Start menu, and then select Run.

Indicates critical information.

Getting Help

For additional help, advice, and information, ALTUSEN provides several

support options. If you need to contact ALTUSEN technical support with a

problem, please have the following information ready beforehand:

MProduct model number, serial number, and date of purchase.

MYour computer configuration, including operating system, revision level,

expansion cards, and software.

MAny error messages displayed at the time the error occurred.

MThe sequence of operations that led up to the error.

MAny other information you feel may be of help.

2004-11-23

viii

ALTUSEN Technical Support

North America Technical

Phone Support

Registered ALTUSEN product owners are entitled to

telephone technical support. Call the ALTUSEN

Technical Support Center: 949-453-8885.

International Technical Phone

Support

1. Contact your local dealer.

2. Call the ALTUSEN Technical Support Center:

(886-2) 8692-6959.

Email Support Email your questions and concerns to:

[email protected]

Online Troubleshooting The ALTUSEN support website:

http://www.altusen.com/support

provides online troubeshooting that describes the

most commonly encountered problems and offers

possible solutions to them.

Online Documentation User Manuals are available electronically at the

ALTUSEN support website:

http://www.altusen.com/support

Software Updates Download the latest drivers and firmware for your

product from the ALTUSEN support website:

http://www.altusen.com/support

Product Information

For information about all of ALTUSEN’s products and how they can help you

connect without limits, visit ALTUSEN on the web at http://www.altusen.com

ALTUSEN Authorized Resellers

ALTUSEN provides the following ways to find an authorized reseller in your area:

MIn the United States of America, call: 866-ALTUSEN (258-8736)

MIn Canada and South America, call: 949-453-8885

MIn all other locations, call: 886-2-8692-6789

MVisit ALTUSEN on the web at http://www.altusen.com for a list of locations

and telephone numbers

2004-11-23

Notes:

2004-11-23

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