ATEN KN-9116 Manuale utente
16 Port KVM over the NET
TM
KN9116
User Manual
2004-11-30
FCC Information
This is an FCC Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
© Copyright 2004ALTUSEN®PAPE-0205-2AX
All brand names and trademarks are the registered property of their respective owners.
2004-11-23
Package Contents
The complete KN9116 package consists of:
M1 KN9116 KVM over the NET™KVM Switch
M2 Custom KVM Cable Sets
M1PowerCord
M1 User Manual
M1 Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)
M1 Quick Start Guide
M1 Registration Card
Check to make sure that all of the components are present and in good order. If
anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KN9116 installation.
2004-11-24
iii
Contents
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Remote Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2.
Hardware Setup
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . 10
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 3.
Administration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . 13
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
User Management: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Quick View Status . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 24
2004-11-23
iv
Chapter 4.
Browser Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Web Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The General Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 27
Web Page Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Web Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 5.
The Windows Client
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recalling the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . 37
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Keyboard and Mouse Considerations . . . . . . . . . . . . . . . . 45
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 6.
The Java Client
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . 50
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Lock Key LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2004-11-23
v
Chapter 7.
The Log File
The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 8.
The Log Server
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
The KN9116 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . 63
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
The Upper Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The Lower Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Appendix
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 65
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . 66
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . 69
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . 70
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2004-11-23
vi
About This Manual
This User Manual is provided to help you get the most from your KN9116
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KN9116 System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, shows the KN9116’s front and rear
components, and provides step-by-step instructions for setting up your
installation.
Chapter 3, Administration, explains the administrative procedures that are
employed to configure the KN9116’s working environment, as well as how to
operate the KN9116 from the local console.
Chapter 4, Browser Operation describes how to log into the KN9116 with
your browser, and explains the the functions of the icons and buttons on the
KN9116 web page.
Chapter 5, The Windows Client, explains how to connect to the KN9116
with the Windows Client software, and describes how to use the OSD to access
and control the computers connected to the switch.
Chapter 6, The Java Client, describes how to connect to the KN9116 with
the Java Client software, and explains how to use the OSD to access and
control the computers connected to the switch.
Chapter 7, The Log File, describes how to use the log file utility to view all
the events that take place on the KN9116.
Chapter 8, The Log Server, describes how to install and configure the Log
Server.
An Appendix at the end of the manual provide technical and other important
information regarding the KN9116.
2004-11-24
vii
Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
MBullet lists provide information, but do not involve sequential
steps.
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
MProduct model number, serial number, and date of purchase.
MYour computer configuration, including operating system, revision level,
expansion cards, and software.
MAny error messages displayed at the time the error occurred.
MThe sequence of operations that led up to the error.
MAny other information you feel may be of help.
2004-11-23
viii
ALTUSEN Technical Support
North America Technical
Phone Support
Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical Phone
Support
1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Center:
(886-2) 8692-6959.
Email Support Email your questions and concerns to:
Online Troubleshooting The ALTUSEN support website:
http://www.altusen.com/support
provides online troubeshooting that describes the
most commonly encountered problems and offers
possible solutions to them.
Online Documentation User Manuals are available electronically at the
ALTUSEN support website:
http://www.altusen.com/support
Software Updates Download the latest drivers and firmware for your
product from the ALTUSEN support website:
http://www.altusen.com/support
Product Information
For information about all of ALTUSEN’s products and how they can help you
connect without limits, visit ALTUSEN on the web at http://www.altusen.com
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your area:
MIn the United States of America, call: 866-ALTUSEN (258-8736)
MIn Canada and South America, call: 949-453-8885
MIn all other locations, call: 886-2-8692-6789
MVisit ALTUSEN on the web at http://www.altusen.com for a list of locations
and telephone numbers
2004-11-23
ix
Notes:
2004-11-23
x
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