Audicus The Wave Manuale utente

The Wave

Hearing Aid

Instruction Manual

Rechargeable

Welcome!

We’re thrilled to be a part of your hearing journey.

Please take a few minutes to review this guide

to getting the most out of your custom tailored

Audicus Wave hearing aids.

Audicus is with you every step of the way.

Find more info and videos at

audicus.com/support

And remember, you’re never on your own.

each out anytime, for anything at all.

(844) 616 7284 • contact@audicus.com

What’s inside?

cleaning brush

earwax guard

dispenser tool

dome variety pack

– small, medium large

(styles dependent on

hearing loss)

hearing aid(s)

located in the case charging case

desiccant

drying capsule

Table of contents

Getting Started..................... pages 6-13

sing The Wave................... pages 16-23

Bluetooth............................pages 24-27

Device Information..............pages 28-35

Troubleshooting..................pages 14-15

Multi-function button – switches programs, changes volume

BMicrophones – where sound enters your hearing aids

CIndicator light – LED to indicate power and charge level

DReceiver Wire – connects speaker unit to hearing aid

EReceiver – amplifies the sound directly into the ear canal and

contains the earwax guard in the tip

FDome – rubber cover on the receiver to hold the unit in place

comfortably in your ear canal

GCharging contacts – short metal prongs to facilitate charging

Your hearing aids

at a glance

B (mic)

(toggle button)

(wire)

(dome)

(receiver)

C (light)

DOWN

(contacts)

Charging case

Extra cleaning tool

Desiccant pocket

Hearing aid charging slots colored

blue for le red for right

Button to open case

Your hearing aids contain an internal lithium-ion

battery that must be charged daily with the

supplied charging case and micro-USB cable

Charging your

hearing aids

Charge your hearing devices prior to first use

1. Power the charging case via the included USB cable

The charging case will show a steady

green light when powered correctly

●

2. Gently insert your devices into the charging case.

Match the colored marker on the device to the

indicator on the charging case. The LED light on

the hearing aid will turn on while the device

charges.

3. When the LED indicator shows a steady green,

your devices are fully charged and ready for use.

4. Hold the hearing aids by the plastic shell to

remove. The LED will flash green when removed.

Do not pull the hearing aids by the wires as this

may damage the device.

LED light Charge %

ed flash 0 – 10%

Yellow flash 1 – 80%

Green flash 81 – 99%

Steady green 100%

●To keep your aids charged at all times we recommend

purchasing an extra Charging Case or the Power Pack

●The Power Pack is an excellent accessory to keep your

aids charging in your pocket: audicus.com/powerpack

●Simply connect onto the bottom of the charging case,

and plug in via USB as you would normally.

●A Power Pack gives you several days of on-the-go charging

Turning on / o

Green LED

and startup

melody

Your hearing aids will automatically shut OFF

while charging, and turn ON when disconnected

from power or removed from the charging case.

To manually turn device ON or OFF: Press and

hold the DOWN button for 5 seconds. The LED

light flashes and the device will play a sound.

OFF

Red LED and

two long

tones

Low battery warning

2 beeps

30 mins remaining

Putting on your

hearing aids

Your hearing aid will be color-coded with a marking

on the back of the device: red = right blue = le

1. Place your hearing aid over the top of your ear

2. Hold the wire where it attaches to the dome and

gently push the dome into your ear canal.

3. Place the retention guard in your ear so it rests

at the bottom of the opening of your ear canal.

Trim retention guard with scissors if too long or

remove altogether if not needed.

Handle your hearing aid with care when placing

in your ear. If it does not feel comfortable, do not

attempt to alter the shape of the wire.

sing your new

hearing aids

Your hearing aids are programmed to you individually

djusting to hearing aids fully may take up to 6 weeks

1. You may hear sounds you haven’t heard in years

●Sounds will be amplified and more distinguished,

e.g., leaves rustling, running water, your own voice

●This is normal and will go away with regular use

2. Find the right dome for your ears

●Your hearing aid ships with a size medium dome

attached, with an additional variety pack of domes

●Use the “Finding the right dome” guide if you have

any discomfort or hear a whistling sound

3. It may take 1–2 weeks to get used to the feel of your

hearing aid. Contact Audicus any time for guidance

and tips for adjusting comfortably to your device.

4. Audicus oers free reprogramming for the life of

your hearing aid. Most people don’t require any

changes, but please get in touch if you feel your

hearing aid needs an adjustment.

The toggle button controls volume and

program settings. Both hearing aids are

adjusted simultaneously. Turning o or

charging will reset the device to volume 0

and program 1 (default settings)

Increase Volume: Short press the UP button

Decrease Volume: Short press DOWN button

A ‘beep’ indicates a change in volume.

‘bop’ indicates halfway (0). A ‘bop-beep’

indicates you have reached max / min.

A long press will cycle the hearing aid program.

The number of beeps indicate the program number

Standard Programs:

1) uto-adapt / universal 3) Music

2) Conversation in noise 4) uditorium

Adjusting volume

& program

-5 0 +5

Troubleshooting

Cause Remedy

No sound or intermittent sound

Low / dead battery Place devices in charging case

Not turned on See page “Turning on / o”

Domes blocked with

debris / earwax

Clean domes and replace earwax

guard. See page “ eplacing the

domes and earwax guards”

Plugged microphones Clean device with cleaning brush.

If issue persists, contact Audicus

LED light o while in charging case

Charger not connected

to power source

Ensure the USB cable is plugged

into the back of the charging case

and into a powered outlet

Hearing aids not

inserted correctly

See page “Charging your hearing

aids”

Dirty charging

contacts

Clean the device and the charging

case

LED indicator fast blinking while charging

Faulty battery Contact Audicus

Cause Remedy

Two long beeps

Low battery Charge device in charging case

Feedback / whistling

Hand / clothing near

device

Move hand / clothing away from

device

Poorly fitting domes See “Finding the right dome”

Domes not inserted

properly

See “Putting on your hearing

aids”

Bluetooth

Bluetooth not

connecting

Disconnect and forget Bluetooth

devices. See page “Bluetooth”

Dome styles and sizes

Open Closed Double

Small Medium Large

The dome is the small, gray rubber tip on the end

of the hearing aid that is inserted into your ear.

Domes come in a variety of shapes and sizes. The

proper choice of dome style and size helps with

comfort and sound quality with your hearing aids.

New devices come pre-fitted with a medium

sized dome in your recommended dome style.

Finding the

right dome

New orders include a variety of domes sizes and

styles. Depending on your specific hearing loss,

your order may not include all varieties.

Take some time to find which sized dome is right

for you. The dome should fit snugly in your ear

canal. If missized, it can create feedback: a

squealing or whistling sound that can be resolved

with a dierent dome size.

When you are comfortable with your dome size and

style, record it here for for future orders.

Dome size Dome style

●Clean your domes regularly

●eplace old, brittle, discolored or damaged domes

or if they pull o the hearing aid easily

●eplace domes every 8 – 12 weeks

●Always ensure that a new dome is firmly attached

before inserting into your ear

Caring for your

hearing aids

Daily: Clean the device with with a lint-free

cloth or non-alcoholic Audiowipes.

Clean immediately aer removal to

prevent earwax from hardening.

Charge in charging case overnight

Weekly: emove earwax and debris from device

and domes using supplied cleaning brush

Quarterly: Domes, earwax guards and desiccant

drying capsules should be replaced

every 2–3 months

●Never use cleaning agents such as detergent, soap,

alcohol or bleach to clean your hearing aids

●Do not submerge your hearing aids or rinse your

hearing aids under water

With regular maintenance your devices will sound

great for years to come

Audicus Care

All the products needed to care and maintain your

devices are available at audicus.com/accessories

udicus Care is the easiest way to get everything

you need to maintain for your Wave. Sign up and

you’ll receive an unlimited supply of domes,

earwax guards, wipes, desiccant drying capsules

and cleaning brushes conveniently delivered every

3 months or whenever you need. Never worry

about ordering hearing aid supplies again. Find

out more at audicus.com/care

audicus.com/care

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