Avem quirks Medisafe Manuale utente

Avem Quirks

National Service Support Line: 1800 658 120

User Guide

Avem Quirks

National Service Support Line: 1800 658 120

Acknowledgement

Thank you for purchasing this Avem Quirks Medisafe Refrigerator. This refrigerator is purpose-built,

for the storage of medical vaccines. We recommend that you read this user guide before operating the

Medisafe refrigerator and retain it for futurereference.

Contact Information

Should you require assistance, guidance or technical support, please contact:

Avem Quirks Australia Pty Ltd. (Head

Office) 9 Business park drive,

Lynbrook VIC 3975

Phone: 1800 658 120 (Mon-Fri, 8:00am –5:00pm AEST)

Fax: (03) 9771 4477

Email: servicedesk @Avemquirks.com.au

Medisafe Warranty

Your new Medisafe vaccine refrigerator is covered by a 24 month warranty on parts and labour

(excluding data logger). Avem Quirks Australia will repair or replace, at our discretion, any component

found to be faulty in workmanship or operation for a period of 24 months from the time of installation.

Avem Quirks Australia would like to stress the importance of reading all provided documentation and

instructions PRIOR to the storage of any vaccine or product stock.

Full instructions on the safe and appropriate operation of your unit, along with telephone support, are

available in order to ensure that your new Medisafe refrigerator operates efficiently and to its capacity.

Failure to follow instructions, especially involving setting of cabinets and start up, may result in the loss

of or damage to valuable stock through incorrect operation of the unit.

Avem Quirks Australia cannot be held responsible for the loss of or damage to stock.

Please refer to the National Vaccine Storage Guidelines: Strive for 5 (available from the Department of

Health at http://www.immunise.health.gov.au/internet/immunise/publishing.nsf/Content/provider-

store) for further information about vaccine storage management, or contact your local State/Territory

health authority (contacts provided on Page 16).

Avem Quirks

National Service Support Line: 1800 658 120

Contents

Acknowledgement, Contact and Warranty Information ......................................................................... i

Avem Quirks Medisafe Quick Start Checklist......................................................................................iii

Getting Started ....................................................................................................................................... 1

Installation.............................................................................................................................................. 1

Basic Operation...................................................................................................................................... 1

Stocking the Medisafe Refrigerator ....................................................................................................... 2

Silencing the alarm................................................................................................................................. 2

Avem Quirks Medisafe Control and Monitoring System

Temperature Control System ............................................................................................................ 3

Min-Max Temperature Display......................................................................................................... 4

Auto-Dialler ...................................................................................................................................... 5

LogTag Temperature Recorder......................................................................................................... 6

Using the LogTag Recorder

Step 1 - Installing the LogTag Analyser Software on your PC......................................................... 7

Step 2 - Starting the LogTagAnalyser Software............................................................................... 7

Step 3 - Connecting the USB Interface ............................................................................................. 8

Step 4 - Using the LogTag withUSB Interface................................................................................. 8

Step 5 - Configuring the LogTag Recorder....................................................................................... 8

Step 6 - Recording using the LogTag.............................................................................................. 11

Step 7 - Retrieving data from the LogTag Recorder ....................................................................... 11

Troubleshooting ................................................................................................................................... 13

State and Territory Health Department contact details ........................................................................ 16

Quick Start Checklist

1. Place the Medisafe refrigerator in alocation with a flat, level surface,with reasonable

clearance from walls, and not in directsunlight.

2. Before plugging the refrigerator in, please allow it to stand in position for a minimum

of 3 hours after shipping, so the oil in the compressor will have time to settle.

3. Ensure that a 220-240V, 50Hz power source is available. Connect the Medisafe

refrigerator to the power point, and mark the power point with appropriate signs to

ensure the refrigerator will not be accidentally unplugged or switchedoff.

4. When the refrigerator is first plugged in, it will display a flashing “PF” alert on the

Min-Max temperature display, to inform the operator there has been a loss of power.

To acknowledge this alert, press the red set button on the Min-Max temperature

display.

5. It is recommended to run the Medisafe refrigerator for at least 6 hours, prior to

stocking with vaccines. The refrigerator may take time to reach the desired

temperature range, resulting in an alarm condition. To silence the alarm, press the

set/mute button on the electroniccontroller.

6. Install the LogTag Analyser software on your computer, following instructions on

Pages 7-11 of the User Guide to configure and start the LogTag recorder for the first

time.

7. Configure the LogTag recorder, using the Wizard, and immediately connect the

LogTag recorder to the Medisafe refrigerator by plugging the white cable, located at

the rear of the data control box, into the outlet on the side of the logger. Press Start

to begin recording temperatures (The OK and ALERT lights will flash

simultaneously, to acknowledge the logger has startedrecording).

8. Before stocking the refrigerator, perform one (1) download of the LogTag, following

the procedure on Page 6 of the User Guide. Please check that the LogTag is

recording temperature correctly.

9. Press and hold the red set button on the Min-Max temperature display to reset all

values (the display will show “rE” to acknowledge the values have beenreset).

10. Ensure the temperature inside the refrigerator is stable, within the safe range of

+2°C to +8°C. You may now stock the refrigerator with vaccines. Take care to allow

for sufficient air flow throughout the refrigerator. Minimise door openings to

maintain a stable temperature while the refrigerator is being stocked.

11. If your Medisafe refrigerator is fitted with an Auto-Dialler, you may now connect it

to the wall socket, using the standard telephone cable provided. Follow the Steps on

Page 5 of the User Guide to program and test your auto-dialler.

iii

Avem Quirks

National Service Support Line: 1800 658 120

Getting Started

If the vaccine cabinet was shipped to you, please wait at least three hours prior to turning it

on. This will allow the oil in the compressor time to settle aftershipping.

Avem Quirks Medisafe refrigerators are powered by electric current, which can cause

seriousinjury.Anyinstallation,cleaning,ortroubleshootingmust beconductedwiththeelectrical

power source disconnected from the unit.

The following precautions should be taken while the unit is in operation:

Ensure the appropriate power is supplied to the unit. Note: Avem Quirks Medisafe units are

designed to operate at 220-240V, 50Hz.

Do not plug several appliances into the same multiplereceptacle

Electrical components should not come into contact withwater

Ensure the power cord is not damaged. If the cord becomes damaged, it must be replaced by

the manufacturer, a certified service agent or qualified serviceprofessional.

It is strongly recommended that any servicing of the unit be performed by Avem Quirks

Australia.

Installation

Place the Medisafe refrigerator in a location with a flat surface that is approximately level, with

reasonable clearance from any walls, and without exposure to directsunlight.

Allow clearance to the right, left, back and top. This will reduce power consumption and allow

the internal cooling system to function correctly. The unit is not to be placed in confined areas

where air flow and heat dissipation arerestricted.

Ensure that the appropriate power is supplied to the unit. Note: Avem Quirks Medisafe

refrigerators are designed to operate at 220-240V, 50Hz. National and local codes provide

specific electrical and mechanical installation requirements and recommendations covering

equipment and equipment wiring.

Plug in and turn on the power to the Medisafe refrigerator. Ensure the power point is secure,

that the refrigerator cannot be accidentally unplugged or switchedoff.

When the power is first turned on, the Min-Max temperature display will show an alert “PF”

flashing on the display. This informs the operator there has been a loss of power, and can be

acknowledged by pressing the red “set” button on the Min-Max display.

Basic Operation

The power failure alert “PF” should be acknowledged by pressing the red “set” button on the

Min-Max temperature display.

The Medisafe refrigerator is pre-set for operation. No buttons on the controller are to be touched

except the red “set/mute” button, used to silence the audible alarm.

It is recommended to run the Medisafe refrigerator for 6 hours prior to loading with

vaccines.

Avem Quirks

National Service Support Line: 1800 658 120

alarm mute button

Stocking the Medisafe Refrigerator

The Medisafe vaccine refrigerator is designed to maintain a uniform temperature inside the cabinet. To

do so, sufficient air flow is required to prevent “cold spots” from forming. Thus, it is important that an

appropriate level of care be taken in stocking therefrigerator.

Cool the vaccine refrigerator before stocking with vaccine. Avem Quirks Australia

recommends allowing the refrigerator to run for at least 6 hours prior to loading with

vaccines.

Distribute stock evenly throughout therefrigerator.

Ensure vaccines with the shortest expiry are stored at the front of therefrigerator.

DO NOT place stock directly against the evaporator plate, at the rear of the refrigerator. This

could cause the stock to freeze.

DO NOT place large cartons inside the refrigerator (i.e. at the bottom of the cabinet).

Remove smaller boxes from the carton, and place them evenly spaced on theshelves.

Some vaccines are sensitive to ultraviolet (UV) light. Please check the specific vaccine

storage guidelines before removing vaccines from their boxes.

If trays are used, ensure they are made of plastic, with holes to allow for sufficient air flow,

and spaced evenly on the shelves.

DO NOT overstock the refrigerator.

If very few vaccines are stocked, thermal mass (such as cooled water bottles) should be

added to the refrigerator in areas of open space.

Silencing the alarm

The cooling system of the Medisafe refrigerator is controlled by an electronic controller, incorporating

an audible and visual alarm, should the cabinet temperature fall or rise outside the specified range(+2

to +8°C). This is likely to occur during the first cooling cycle, and may occur if the door is left open for

an extended period oftime.

To silence the alarm: press the set/mute button on the electronic

controller.

When you first turn the cabinet on, if it does not reach a temperature below 8 degrees within

10 minutes, it will alarm. This is a normal function. All the operator is required to do is press the

set/mute button to silence the alarm and restart the coolingprocess.

Avem Quirks

National Service Support Line: 1800 658 120

alarm mute button

Control and Monitoring System

Temperature Control System:

This highly accurate electronic control, located in the top right of the control panel (pictured below),

incorporates a temperature probe and thermostat.

A temperature probe measures the air temperature in thecabinet.

The electronic controller is programmed to the required temperature parameters (+2 to+8°C).

The controller cycles the refrigeration system to maintain the air temperature inside the

cabinet, within the required parameters.

Should the temperature of the cabinet fall or rise outside the set parameters, the controller will trigger

both an audible and visual alarm (the digital display will flash –“LO” for below set parameter or “HI”

for above set parameter).

A suitable delay (5-10 min.) is programmed into the system to prevent unnecessary false alarms (such

as door being open for extended periods).

If an alarm condition occurs, press the

alarm mute button to silence the audible alarm.

The electronic controller is pre-programmed, during the manufacturing process.

The only button the operator is required to press is the set/mute button. If the cabinet alarms, you can

press this to silence it. Any reprogramming of the controller must be done by a person approved by

Avem Quirks Australia.

When the cabinet is first powered on, if it does not reach a temperature below +8 °C within 10 minutes,

it will alarm. This is a normal function. All the operator is required to do is press the set/mute button

to silence the alarm and restart the coolingprocess

If an alarm condition has occurred, please allow 10-15 minutes for recovery.

Should you experience any issues with the Medisafe refrigerator maintaining temperature within the set

parameters, please contact Avem Quirks Australia.

Avem Quirks

National Service Support Line: 1800 658 120

Min-Max Temperature Display:

The top left display (pictured to the right) is the minimum and

maximum temperature recorder. This displays the current air

temperature inside the cabinet, and also provides the user with the

minimum and maximum air temperatures reached inside the

refrigerator since the last reset.

To display the minimum air temperature the cabinet has reached, since the last reset, press the min

button on the Min-Max display, identified with a ‘down’ arrow. The temperature will flash for several

seconds, then the display will return to the current air temperature inside the cabinet.

Similarly, to display the maximum air temperature the cabinet has reached, since the last reset, press

the max button on the Min-Max display, identified with an ‘up’ arrow. The temperature will flash for

several seconds, then the display will return to the current air temperature inside the cabinet.

Please Note: The maximum temperature will rise if the door is left open for an extended period of time.

To reset the Min-Max display, press and hold the red set button for approximately 5 seconds. The

display will show the number of hours that have been logged since the last reset, then “rE” will be

shown on the display to confirm all values have been reset.

It is essential that the reset button is pressed before leaving the premises to ensure a true

reading is viewed the following morning.

(Some regulations governing vaccine storage may require you to reset the display more frequently than

once daily, please check with your State/Territory health authority for further information).

The current temperature before pressing the re-set button should be between the required

temperatures of +2°C to +8°C.

The Min-Max Temperature Display is to be used as a guide only, providing an early indication of

developing conditions inside the refrigerator. Always refer to your LogTag for an accurate record

of vaccine core temperature.

Reset Min/Max values

Avem Quirks

National Service Support Line: 1800 658 120

Auto-Dialler:

The auto-dialler is an additional remote monitoring device that may be installed as an option with your

Avem Quirks Medisafe refrigerator. It is contained within the control panel, and connected to a

dedicated analogue telephone line (it cannot be connected to digital or PABX systems). In the event of

a power failure or extended alarm condition, the auto-dialler will dial up to eight (8) pre-programmed

phone numbers, in sequence, until the alarm is acknowledged. This will provide specified persons with

notification that alternate vaccine storage arrangements are required to prevent loss ofstock.

Setup:

1. Call the phone number to which the auto-dialler is connected, using another line (i.e.mobile)

2. Enter PIN number: 1234

3. To program the first phone number:

a. dial *21

b. enter the 10-digit phone number (i.e. ##-####-####)

c. Dial #, wait for the acknowledgment tone

4. Altogether, eight (8) numbers can be programmed from sequence *21 to *28 by repeating

Step (3)

5. Always wait for the acknowledgment after each number beingprogrammed

6. To erase any of the programmed phone numbers: follow Steps (1) to (2) and dial the sequence

number starting with # (i.e. to erase the first number, dial #21#, wait for the acknowledgment

tone) –note: programming of new telephone numbers will overwrite existing numbers

Acknowledgement of Auto-Dialler notification:

1. To test the auto-dialler, simulate an alarm condition by turning the power off at the wall.

2. The auto-dialler will start calling the programmed numbers in the sequence they were

programmed, *21 to *28

3. When you receive an alarm call you have three (3) options:

a. Answer and acknowledge alarm, enter 00.

b. Answer and forward to the next sequenced number, enter ##.

c. Do not answer, call is forwarded to the next sequenced number.

4. The alarm call will continue to call out until someone acknowledges it by entering 00 on their

phone keypad or until the fridge returns to the normal operating temperature (i.e. power is

restored).

Please Note: The auto-dialler is intended to be used with a dedicated analogue telephone line. It will

not function correctly with digital or PABX systems, and should not be used on lines shared with fax

machines, as the auto-answer feature (which allows the user to program the auto-dialler) will interfere

with the fax machine operation.

Avem Quirks

National Service Support Line: 1800 658 120

LogTag Temperature Recorder:

The LogTag temperature recorder (pictured to the right) records vaccine

temperature data over time

Temperature is recorded from a probe inside the refrigerator cabinet,

surrounded by transfer gel, providing a simulated vaccine core

temperature.

Temperature information is downloaded to a PC, usingthe

LogTag Analyser software provided (see Setting up the LogTag on

Page 7).

This information can be used in regulatory audits and insurance

claims, to provide an accurate representation of vaccine core temperature inside the

Medisafe refrigerator, during its operation.

Temperature patterns are recorded over time, providing indication of damaged seals,

or changes in operatingtemperature.

The LogTag recorder must be connected to the PC immediately after it has been removed

from the Medisafe for downloading, and reconnected to the Medisafe prior to starting, otherwise

false readings will result!

DO NOT USE vaccines exposed to temperatures below +2°C or above +8°C, as recorded by

your LogTag, without obtaining further advice. Do not discard these vaccines. Isolate vaccines

and contact the State/Territory health authorities for advice on the National Immunisation

Program vaccines and the manufacturer/supplier for privately purchased vaccines.

Recommendations for the discarding of vaccines may differ between health authorities and

manufacturers. Do not discard any vaccines until you discuss the necessaryactions.

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