
TROUBLESHOOTING
Note:
heater unit. If your problem persists, please contact customer support.
08
Error Codes
on Display
The heater
suddenly
shuts down
Product does
not heat
E1-Temperature sensor
has been triggered.
Please contact us at
been triggered. even surface. Keep it upright and turn it
on again.
Connect the plug to a powered electrical
outlet.
Power cord is not properly
plugged in.
No power is passing through
the unit.
Ensure that your circuit breaker or fuse is
working properly./Ensure your heater is
Make sure the thermostat is set at a
higher temperature than the ambient
temperature.
power outlet. Allow it to cool, and then
plug it into the electrical outlet again.
The temperature value set by
the heater is too low
threshold of the thermal
temperature sensor
E4-ambient temperature has
degrees)
E2-Short circuit on
temperature sensor channel.
Please contact us at