Bell Fibe Internet Manuale utente
Fibe Internet Connection Hub
Reference Guide
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Bell Internet Service Agreement
Use of the Bell Internet service is subject to the terms and conditions of the
applicable Bell Internet Service Agreement. By installing and/or using the
service, you are accepting these terms and conditions. The Bell Internet
Service Agreement is included in your installation kit and is available at
bell.ca/agreements. If you do not agree with these terms and conditions,
refer to the Refund/Cancellation Policies section of the Bell Internet Service
Agreement for information on cancelling the service.
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Welcome to Bell FibeTM Internet
Thank you for choosing Bell. From now on you’ll enjoy faster download
speeds, comprehensive security services, and our wireless Home Network
included.
Getting Started
Your personal account information will help get you online, communicate
with friends and family, and get everything you need for a complete
Internet experience.
Email
With Bell Mail, you will be able to send and receive email from anywhere.
You can create a Bell email address during the online activation process.
Bell Customer Service will email you from time to time with important and
helpful information about updates and changes to your Bell Fibe Internet
service.
Assistance
For what’s new with your service, billing and support, visit
bell.ca/internetstart. For further assistance or technical support call
1 866 696-0663.
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Table of contents
Bell Fibe Internet personal account details.........................................................5
Customer Support Quick Reference ........................................................................6
The Connection Hub...........................................................................................................7
Setting up a wireless connection...............................................................................8
Connecting a USB device to the Connection Hub...........................................11
Setting an admin password .........................................................................................15
Modifying the Connection Hub settings...............................................................16
Updating Internet user ID and access password .......................................... 20
Restart the Connection Hub.........................................................................................21
Reset the Connection Hub ............................................................................................21
Frequently asked questions.........................................................................................22
Dial-up roaming...................................................................................................................23
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Bell Fibe Internet
personal account details
Keep these important details for your reference.
Visit bell.ca/service for additional information.
Used for:
• Accessing and creating Bell email accounts
Bell Internet personal account
User ID:
b1________________________________________________________________________________________________________________________________________________________________________________________________
Access password:
_______________________________________________________________________________________________________________________________________________________________________________________________________
Bell Mail
Email address:
________________________________________________________________________________________________________________________________
Password:
________________________________________________________________________________________________________________________________
My Bell profile
Bell.ca username:
________________________________________________________________________________________________________________________________
Bell.ca password:
________________________________________________________________________________________________________________________________
Wireless Home Network (this information can be found on the underside of your modem)
Network name (SSID):
________________________________________________________________________________________________________________________________
WPA2 key:
________________________________________________________________________________________________________________________________
Home Network administrator password:
Default username: admin
Default password: admin
My new password:
________________________________________________________________________________________________________________________________
Used for:
• Connecting your computer to the Internet
• Contacting customer service
• Registering on bell.ca
• Accessing your Bell Internet personal
web space
Used for:
• Connecting to your wireless network
• Protecting your wireless network from
unwanted access
Used for:
• Accessing your modem's rmware
Used for:
• Viewing your Internet usage
• Managing your bill online
Case sensitive
Case sensitive
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Customer support
quick reference
Bell online service bell.ca/service
Help with your services
My Internet bell.ca/myinternet
Manage your Bell account online
Internet check up bell.ca/internetcheckup
Automated troubleshooting tool
Internet security and service bell.ca/securityandinternet
Protect yourself and computer while online
Service status bell.ca/servicestatus
Online status updates
Service demonstration video bell.ca/servicedemo
Live support bell.ca/livesupport
Wireless Networking bell.ca/wirelessnetworking
Help with setting up a wireless Network
Speed Check-up bell.ca/speedcheckup
Measure the speed of your Internet connection
Telephone support
Internet service assistance 1 866 696-0663
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The Connection Hub
The Connection Hub is your key to getting Fibe Internet. Use this chart to
familiarize yourself with it.
LED lights
Power
HPNA
WAN
Internet
TV
Wireless
WPS
Buttons
Wireless
WPS
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Setting up a wireless connection
There are two ways that you can set up your wireless Home Network
connection.
Primary wireless network
Connect to the Internet and shared devices connected to your home
network through the Connection Hub. The wireless SSID (Network name)
and WPA2 password on the back of your Connection Hub are used for the
“Primary” wireless network.
Guest wireless network
Enables you to provide Internet access to guests and/or visitors but
prevents access to any of your shared documents on your home network.
An additional benefit is that you can preset the duration that you want the
Guest wireless network to be active before it automatically switches off.
By default, this feature is turned off. See page 18 for more details on
configuring this feature.
Follow these instructions to activate your Primary wireless Home
Networking connection.
Using Wi-Fi protected setup (WPS)
If your wireless client is equipped with a WPS push button, you may use it
to connect using the WPS button on the Connection Hub. This will allow
you to securely connect your computer to your wireless network without
having to setup any passwords. Note that this method will work even if
you have changed any passwords on your Connection Hub.
To do this:
• EnsureboththeConnectionHubandyourcomputerarepoweredon.
• PressandholddowntheWPSbutton on the front of the
Connection Hub until the WPS light starts blinking.
• YourConnectionHubwillsearchforawirelessclient.Note: If the
Connection Hub does not find a wireless client within 2 minutes, it will
stop searching. Therefore, you will have to complete the next step
within 2 minutes.
• Onyourwirelessclient,pleaseholddowntheWPSbuttonfor5-10
seconds before releasing.
• ThepasswordforyourPrimarywirelessnetworkwillautomaticallybe
loaded onto your wireless client.
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Note: If you are experiencing difficulties, ensure you use the utilities in
Windows for connecting to wireless networks and not the software that
comes with your wireless client.
Windows 7
• Clickonthewirelessbarlocatedtotherightofthesystembar.
• Thelistofavailablewirelessnetworksappearswithyournetwork
name. Click Refresh network list if it does not appear.
• Selectyournetworkname,andclickConnect.
• Eithertypeyour8-digitWPA2key(seebackofConnectionHub)in
the Security key box, and click OK
Or
• YoucanholddowntheWPSbutton on the Connection Hub for
5-10seconds.TheConnectionHubwillautomaticallyconnectthe
computer to the network and apply any wireless security settings.
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Windows Vista
• ClickStart, then Connect to.
• Yournetworknamewillappear.Ifnot,clickthetwoarrowsinthetop
right corner.
• Typeyour8-digitWPA2keyintheSecurity key or Passphrase text
box.
• ClickConnect.
Windows XP
• Clickthewireless networks detectedmessageordouble-clicktheicon
in your system tray.
• Yournetworknamewillappear.Doubleclickit.
• Inthewirelessnetworkconnectionbox,typeinyour8-digitWPA2
key.
• ClickConnect.
Mac 10.4 – 10.6
• ClickontheAirport icon.
• Yournetworknamewillappear.Ifnot,clicktheAirport icon again.
• Clickonyournetworknameinthelist.
• Typeyour8-digitWPA2keyinthePassword text box.
• ClickOK.
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