Blue Bamboo CT100 Manuale utente

Blue Bamboo

CT100 Contactless Terminal User Guide

CT100

CT100 Contactless Terminal User Guide

BLUE BAMBOO

Date: Aug 25, 2009

Version: 1.0

BLUE BAMBOO

Headquarters

Blue Bamboo Transaction Systems (Shanghai) Co., Ltd.

6 Floor, Huishan Technology Park, No. 3333 Changning Road,

Shanghai, P.R. China 200336

Tel: +86 21 5219 0333

Fax:+86 21 5219 0603

www.bluebamboo.com

No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or

computer language, transmitted, in any form or by any means, without the prior written consent of BLUE

BAMBOO. All other brand names and trademarks in this guide are the property of Blue Bamboo.

Information in this document is subject to change without notice

CT100 Terminal User Guide

Trademark:

Blue Bamboo registered in the United States.

Certifications:

The production has been approved by CE, FCC and CCC

The Li-ion battery has been approved by UN.DOT and CE

The power adapter has been approved by CCC, TUV GS, UL, CE and FCC

SAR statement:

CT100 terminal which this declaration relates is conformity with the article C95.1-1999 of essential requirements

and other relevant requirements of the ANSI.

Caution:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

FCC statement:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not

in-stalled and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures: —Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/ TV technician for help.

CT100 Terminal User Guide

-4 -

www.bluebamboo.com

Table of Contents

Introduction............................................................................................................................................................. 5

1 Operating Environment and Safety..................................................................................................................... 5

Environment....................................................................................................................................................... 5

Safety Concerns................................................................................................................................................. 5

2 CT100 Contactless Terminal Operation.............................................................................................................. 6

2.1 Unpack the Unit Carton................................................................................................................................ 6

2.2 Terminal Features........................................................................................................................................ 6

2.3 Power the Terminal...................................................................................................................................... 9

2.3.1 By Using an AC Power Adapter ........................................................................................................... 9

2.3.2 By Using an USB Cable ....................................................................................................................... 9

2.4 Battery........................................................................................................................................................ 10

2.4.1 Installation........................................................................................................................................... 10

2.4.2 Charging the Battery........................................................................................................................... 10

2.4.2.1 By Using an AC Power Adapter..................................................................................................... 10

2.4.2.2 By Using an USB Cable................................................................................................................. 10

2.5 SAM Card Installation ................................................................................................................................ 11

2.6 USB Dongle Installation............................................................................................................................. 12

2.7 Contactless Card Reader Transactions..................................................................................................... 12

3 Maintenance...................................................................................................................................................... 13

3.1 Terminal..................................................................................................................................................... 13

3.2 Card Readers............................................................................................................................................. 13

4 Troubleshooting................................................................................................................................................. 13

4.1 Terminal Does Not Start ............................................................................................................................ 13

4.2 Terminal Display Does Not Show Correct or Readable Information ......................................................... 14

4.3 Battery Will Not Charge ............................................................................................................................. 14

4.4 Terminal Does Not Process Transactions ................................................................................................. 14

4.5 Keypad Does Not Respond ....................................................................................................................... 15

5 Service and Support.......................................................................................................................................... 15

6 Specifications .................................................................................................................................................... 15

6.1 Power Requirements.................................................................................................................................. 15

6.2 Environmental............................................................................................................................................ 15

6.3 CT100 Terminal Dimensions and Weight.................................................................................................. 15

7 Accessories and Documentation....................................................................................................................... 15

7.1 Accessories................................................................................................................................................ 16

Introduction

This guide describes how to set up and install a CT100 Contactless terminal. It also includes information on how

−Protect the terminal from adverse environmental conditions

−Install and maintain the battery

−Establish communications connections through an USB dongle

1 Operating Environment and Safety

This section provides tips on using and protecting your terminal.

The CT100 Contactless Terminal is a portable terminal for performing transactions remotely. Since it is a

portable unit, location is not a factor. However, follow the rules established in the environment and safety

sections.

Environment

−Do not leave the terminal in a non-climate-controlled vehicle. The CT100 Contactless terminal is highly

sensitive to temperature extremes. Subjecting the terminal to temperatures outside the stated operating

range can void your warranty

−Do not use the CT100 Contactless terminal where there is moisture or high humidity, chemicals or oils,

or excessive heat or dust

−Avoid electrical appliances or other devices that emit excessive voltage fluctuations or electrical noise

(for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices,

or computer equipment)

−Keep the CT100 Contactless terminal away from anything that radiates heat, such as a stove or motor

−Damage to the unit from exposure to sun, rain, or dust may void your warranty

−Do not use the CT100 Contactless terminal near water, including bathtubs, basins, kitchen sinks or

laundry tubs, in a wet basement, or near swimming pools.

Safety Concerns

The following guidelines help to ensure your safety and the safety of others:

−Do not connect the power and phone cables across a walkway or high traffic area

−Avoid using the CT100 Contactless terminal during electrical storms.

−If using the CT100 Contactless terminal while charging the battery, ensure that the unit is placed close

enough to a power outlet so that the power adapter readily reaches the unit.

−Don’t disassemble the CT100 Contactless terminal, or the AC adapter. Only qualified technicians may

service these devices.

−Do not plug the power pack into an outdoor outlet.

−Do not short-circuit, disassemble, crush, or puncture the battery.

−Do not expose the battery, AC adaptors or CT100 Contactless terminals to fire or water.

2 CT100 Contactless Terminal Operation

2.1 Unpack the Unit Carton

Open the unit carton and carefully inspect the contents for possible tampering or unit damage. The carton

contents include:

(Figure 1) CT100 Contactless Terminal Unit Carton Components

2.2 Terminal Features

Features of the CT100 Contactless terminal are shown as in Figure 2 and Figure 3:

CT100 Terminal USB Cable

Battery Power Ada

ter

Quick Installation

Guide Warranty Card

（Figure 2）CT100 Contactless Terminal Front

(Figure 3) CT100 Contactless Terminal Back

¾The Status LED Indicators – These Indicators are placed above the display. From left to right, They

are tri-color, yellow, green, red Indicators

Functions:

a. Tri-color LED (Left most LED)

When the terminal is powered by the AC Power supply directly without battery, the Tri-color LED will indicate

red all the time. When the terminal is powered by the battery, or the battery is charging, the Tri-color LED will

indicate as below:

Tri-Color LED status description (Left most LED)

Charging Green

Charge Error Red

Charge Done

Power On Blue

Note: The charge status takes the first priority, this LED will indicate charge status first even when the terminal

is on. The LED will be blue to indicate power on status and the charge done status. There is “charge done”

information showed on LCD when it’s power on.

b. Yellow Color Indicator

c. Green Color Indicator

d. Red Color Indicator

¾2-navigation key – These are the navigation key to help the user select the correct menu option.

¾Menu Key– Displays the main menu for that application.

¾Alphanumeric keys are in Telco style

−1 qz

−2 abc

−3 def

−4 ghi

−5 jkl

−6 mno

−7 prs

−8 tuv

−9 wxy

−0 -sp

−*, ’ ”

−#

(Figure 4) Keypad Placement

¾The LCD Display

¾Power/Shift Button

¾Three Color-coded-function keys

−Enter – This is the green key with a round label.

−Clear – This is the yellow key with a triangle label.

−Cancel – This is the red key with an “X” label.

¾Docking Port – The terminal can be connected with Docking Station via this port

2.3 Power the Terminal

2.3.1 By Using an AC Power Adapter

−Plug the Power Adapter into the wall outlet, and then connect the power adapter to the unit via

Charging/Power port.

−After connecting with the power supply, Tri-color LED on the terminal will indicate red.

2.3.2 By Using an USB Cable

−Plug the USB cable into the USB port on the left side of the terminal, and then connect the other side of

the cable to the PC.

−After connecting with the PC, Tri-color LED on the terminal will indicate red.

(Figure 5) Plug in CT100 Terminal Adapter Cable/USB Cable

USB Port

Power Ada

ter

2.4 Battery

The CT100 Contactless terminal can also be powered by a Li-ion battery. The internal logic of the battery

prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the

minimum acceptable charge and the battery becomes unusable).

Note:

Conserve battery power by turning the CT100 Contactless terminal off when not in use. If the terminal will not be

used for several days, remove the battery from the terminal, as it continues to discharge even when the terminal

is turned off.

2.4.1 Installation

The battery will be shipped with the terminal together inside the unit carton. The battery can be installed in a slot

on the back of the terminal, as shown in Figure 6.

a. Remove terminal and battery from unit carton

b. Turn the terminal over

c. Remove the set screws and the cover

d. Install the battery into the slot and tighten the screws

(Figure 6) Install the battery

2.4.2 Charging the Battery

There are two methods to charge the battery by using a CT100 terminal.

2.4.2.1 By Using an AC Power Adapter

−Plug the Power Adapter into the wall outlet, and then connect the power adapter to the unit.

−After connecting with the power supply, Tri-Color LED will turn green to indicate that the unit is charging.

The battery can be fully charged about 3hours. Then the Tri-color LED will turn blue.

2.4.2.2 By Using an USB Cable

−Plug the USB cable into the USB port on the left side of the terminal, and then connect the other side of

the cable to the PC.

−After connecting with PC, Tri-Color LED will turn green to indicate that the unit is charging. The battery

Set Screws

Battery

Set Screws

Indice

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