
7
BLUFF WARRANTY
Bluff Manufacturing warrants their products to be free from defects in material and workmanship for a period of
one year from shipping date to original purchaser. Yard ramp pumps and EOD hydraulic power units are war-
rantied for 90 days from shipping date to original purchaser. Warranty eligibility requires all products are used
and serviced in accordance with the company’s recommendations, product selection guides, product manuals
and installation instructions.
Bluff Manufacturing’s obligation under this warranty shall be limited to the repair, by Bluff Manufacturing or a
Bluff Manufacturing authorized technician, or exchange of any part or parts which may prove defective un-
der normal service within the time limitations set forth above, and which our examination shall disclose to our
satisfaction to be defective. Bluff Manufacturing requires the purchaser to send date stamped photographs for
initial review of warranty claim products.
This limited warranty does not cover any defects, malfunction or failure caused by or resulting from improper
or unauthorized service, maintenance, installation, repair or use not in conformance or accordance with Bluff
Manufacturing’s recommendations, product selection guides, product manuals or installation instructions and
the intended use and capacities or specications or from abuse, neglect, accident, weather related issues
or any other cause beyond the control of Bluff Manufacturing This limited warranty is made only to the origi-
nal purchaser, which shall be deemed to mean that person or organization to which the product is originally
shipped or installed.
Bluff Manufacturing does not approve nor authorize any other person or entity to obligate Bluff Manufacturing
to any other liability not described herein concerning the sale of its products.
Bluff Manufacturing shall not be liable for any incidental or consequential damages. And liability hereunder is
expressly limited to repair or replacement of any part or parts which may prove defective within the time pre-
scribed hereon.
This warranty is expressly in lieu of all other warranties, expressed or implied, including the warranties of mer-
chantability and tness for a particular purpose and all other obligations or liabilities on our part.
BLUFF RETURNED GOODS AUTHORIZATION (RGA)
Before returning any merchandise for any reason whatsoever, it is necessary to contact Bluff Manufacturing for
approval. All requests must be submitted with a date stamped photograph of item to be returned. If approval is
given, an RGA number will be given by Bluff Manufacturing. This RGA number must appear on all documents
involving the returned goods.
Freight charges on all RGA’s must be PREPAID on returns but not warranties.
RGA numbers will not be issued after ninety (90) days from date of shipment, except for warranty items, by
Bluff Manufacturing or its designated representative.
A restocking charge of 25% will be made on all merchandise except as allowed under warranty claims.
Returns will not be allowed on any custom, special or worksheet required items and products in non-resalable
condition.