Boca Systems LEMUR-ERAM Manuale utente

LEMUR-ERAM FLIGHT STRIP PRINTER

User Manual

RevA: 10.04.19

 

Table of Contents Page 
 
FCC Notice & Warranty Information 2 
 
0 Introduction 3 
 
0 Unpacking the printer 3 
 
0 Important Safety Information 4 
 
0 Printer Tour 5 
 
0 Installation and Flight Strip Loading 7 
 
0 Control Panel Options 8 
 
0 Maintenance and Adjustments 13 
 
1 Paper Guide and Print Head Assembly 13 
1.1 Cut Opto Assembly 14 
 
1.2 Thermal Print Head 15 
 
1.3 Thermal Print Head Replacement 17 
 
1.4 Load Opto 18 
 
1.5 Platen 19 
 
2 Cutter Assembly 20 
 
0 Removal and Replacement of Major Assemblies 21 
1 Logic Board Removal/ Replacement 21 
 
2 Cut Opto Removal/ Replacement 22 
 
3 Load Opto Removal/ Replacement 23 
 
4 Control Panel Removal/ Replacement 25 
 
5 Power Switch Removal/ Replacement 26 
 
6 Platen Removal/ Replacement 27 
 
7 Cutter Assembly Removal/ Replacement 29 
 
0 Spare Parts List with Virtual Reference 31 
 
0 Troubleshooting Guide 36 
 
0 Interface Pinouts 38 
 
Appendix A –Technical Support 39

FCC NOTICE

NOTE: The equipment has been tested and found to comply with the limits for a class B digital

device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at the user’s expense.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be

used with the unit to insure compliance.

WARRANTY INFORMATION

BOCA warrants the equipment manufactured and sold by it to be free from defects in material and

workmanship under normal use and service for a specified period of time. Parts damaged by

negligence or misuse (bad ticket stock, improper operating conditions, etc.) are excluded from this

warranty. Warranties for printers are 1 year from date of shipment. All warranty work is to be

performed either by BOCA or by an authorized BOCA service center. Shipping charges to the repair

center are the customer's responsibility. BOCA will pay for the equipment's return via ground service.

Please go to the link below if you have any reported issues with your new BOCA printer.

www.bocasystems.com/onlinesupportform.html

Equipment damaged in shipping should be reported immediately both to BOCA and to the shipper.

Click here to return to > Table of Contents

1.0 Introduction

The BOCA Lemur-ERAM is a direct thermal flight strip printer. This manual will provide the user with general

information regarding printer set-up, operational instructions and detailed technical information.

2.0 Unpacking the Printer

The printer is shipped in a ruggedized container. Please save packing material for future use. Remove the

printer and accessories from the box and inspect for obvious damage. If damage is noticed, please report it

immediately to BOCA.

Email: cathy@bocasystems.com Tel: (561) 998-9600 Fax: (561) 998-9609

The following items should be in the box:

a) Lemur-ERAM flight strip printer

b) Hopper

c) AC power cord (10 feet)

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3.0 Important Safety Information

WARNING: The appearance of this symbol indicates the proximity of an

exposed high voltage area. Please follow all directions carefully for your

personal safety. You must read the following safety information carefully

before working on the printer.

As a safety precaution, all service to the printer should be done by qualified persons with power off

and the AC cord unplugged from the printer. Following any procedure requiring the removal of covers

and/or doors, please verify that they have been properly attached and fastened prior to operating the

printer.

WARNING: "Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting

the earthing connection, be sure to disconnect after pulling out the mains plug from the mains."

WARNING: Power Cord Set: This must be approved for the country where it is used:

U.S.A. and Canada

▪The cord set must be UL-approved and CSA certified.

▪The minimum specification for the flexible cord is:

▪No. 18 AWG

▪Type SV or SJ

▪3-conductor

▪The cord set must have a rated current capacity of at least 10A.

▪The attachment plug must be an earth-grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,

250V) configuration.

WARNING: The appliance coupler (the connector to the unit and not the wall plug) must have a configuration for mating

with an EN60320/IEC320 appliance inlet.

WARNING: The socket outlet must be near to the unit and easily accessible.

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4.0 Printer Tour

The following photos are presented for the purpose of familiarizing the user with the Lemur-ERAM Flight Strip

Printer.

Lemur-ERAM

Flight Strip Printer

Flight Strip Feed Slot

AC Power

Receptacle

Control Panel &

LCD Display

Interface Ports

Hopper

mounting screws

Hopper

ON/OFF

Switch

Above shows printer with cover removed

Cover Velcro

attachment strips

Cam Lock

Lever

Print Head

Mounting Plate

5.0 Installation and Flight Strip Loading

The Lemur-ERAM flight strip printer is designed to be mounted either on a desktop or shelf. Prior to site preparation,

installation and loading of flight strips, the printer should be powered up and run in the self-test mode.

•Place the printer flat on a counter top.

•Attach the AC cord and interface cable into the proper connectors.

•Install ticket hopper to catch the flight strips.

•Turn power on. The LCD will display PAPER OUT and the red CHECK PAPER LED will be illuminated. You will

hear an audible alarm sound for several seconds.

•Loading Instructions: Load flight strips into the printer through the entrance bezel slot with a smooth motion until

the printer automatically positions the flight strip.

NOTE: You want to make sure that the green side of the ticket is facing up and feed direction as indicated by the red

arrow. The stack should be orientated so that the black timing mark is furthest away from the leading edge of the ticket

(first part that is fed into the printer).

•After the ticket is automatically positioned, press the ON/OFF LINE button (the green READY LED will be

illuminated).

The Lemur-ERAM can print three test strips:

1. Blank Strip - Pressing the BLANK STRIP button while the printer is offline (no green READY LED).

2. Blank Strip with lines - Pressing BLANK STRIP button while the printer is online (green READY LED

illuminated).

3. Diagnostic Strip - Pressing BLANK STRIP and ON/OFF LINE buttons will produce the below ticket.

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SLOT

6.0 Control Panel Options

The FAA-ERAM printer allows the user to adjust various printer options through the front control panel.

Above image shows printer “online”. Firmware version may differ what is shown

The printer has four LED lights on the control panel. All LEDs will illuminate briefly after power up.

•DATA –flashes green when the printer is receiving data

•READY –green when the printer is ready, ONLINE

•CHECK PAPER –red when the printer is out of paper

•PAPER JAM –red when there is a paper jam

Single Key Press

•Press the "ON/OFF LINE" button - the printer will toggle between online and offline modes. The current

on/off line state is displayed on the LCD display and the "READY" light is illuminated when the printer is

online and ready to receive data.

•Press the "BLANK STRIP" button - the currently selected blank flight strip will print.

Multi-Key Press

•Print a diagnostic ticket - press and hold "ON/OFF LINE" button first, while continuing to keep the

ON/OFF LINE" button depressed press the "BLANK STRIP" button. A printer diagnostic strip will print

which displays a few lines of text using the special flight strip printer fonts. The current printer’s

firmware revision is shown at the bottom of the diagnostic strip.

•Enter factory menu - press and hold the "MENU" button first, while continuing to keep the "MENU"

button depressed press and hold the "ON/OFF LINE" button for approximately two seconds. Once the

printer enters the menu system the LCD will display "FACTORY MENU".

ON/OFF LINE: Scrolls

through choices in

individual menu topics

MENU: Selects proper

menu topic (baud rate, cut

count, etc.)

LCD Dimmer

BLANK STRIP: Enters

and saves new values.

To access and use the FACTORY MENU, follow these steps:

1. Ticket stock should be loaded into the printer and the printer powered on.

2. Press and hold the MENU button first, while continuing to keep the MENU button depressed press and hold the

ON/OFF LINE button for approximately two seconds. The LCD will display FACTORY MENU or start scrolling

through different settings. Release the buttons at this time.

WARNING: Improper use of the factory menu may disable your printer.

3. To scroll through the menu topic, press MENU button to scroll through the options and stop on the topic you want to

change.

4. Press ON/OFF LINE button to scroll through choices in the selected topic. NOTE: A blinking cursor next to a choice

indicates that choice is currently saved in the printer’s memory.

5. Once you have found the new value you want, press BLANK STRIP button. The LCD window displays EXIT AND

SAVE? If you wish to save the new value then press BLANK STRIP button again.

6. If you do not wish to save the new value then press MENU. The LCD window displays JUST EXIT? Press BLANK

STRIP button to exit the FACTORY MENU without saving new values or press MENU to enter back into the

FACTORY MENU.

The chart below lists the present menu topics. These topics are subject to change.

The following is a brief overview of some representative Menu options:

BAUD RATE? Controls the serial interface baud rate, parity bit, data bits and stop bits.

Here are the following choices: 9600,O,8,1 is default

MINI/MICRO? Defines the type of printer.

MINI Is for a printer with a Cutter Assembly. Factory Default

MICRO Is for a printer without Cutter Assembly.

PRINT SPEED? Controls the speed the ticket travels at. Also effects the print quality.

The numbers range from 0 - FASTEST to 7 - SLOWEST. 3 is factory default.

DIAGNOSTIC MODE? Please consult FGL Programming Guide

Your choices are YES or NO. NO is factory default.

OPERATOR MENU

BAUD RATE?

MINI/MICRO?

PRINT SPEED?

DIAGNOSTIC MODE?

TICKET TYPE?

STATUS ENABLED?

TRANSPARENT MODE?

PAPER MODE?

HEAD DPI?

SPECIAL HEAD?

PATH TYPE?

BUFFER MODE?

CLEAR DOWNLOAD?

DEFAULT SETTING?

INC CUT1 COUNT?

DEC CUT1 COUNT?

INC CUT2 COUNT?

DEC CUT2 COUNT?

2-SIDED PRINTER?

PARK TICKET?

TICKET MODE?

PRINT MODE?

PRINT INTENSITY?

SKI MODE?

FLASH ACK MODE?

SOFTWARE BUSY?

INC MINIREV?

DEC MINIREV?

USB?

USB DEVICE TYPE?

ETHERNET?

IP ADDRESS?

SUBNET MASK?

DEFAULT GATEWAY?

SPEED/DUPLEX?

DNS SERVER?

DEFAULT WEBPAGE?

REFRESH RATE?

EXIT AND SAVE?

JUST EXIT

1200,N,8,1

9600,N,8,1

1200,O8,1

9600,O,8,1

2400,N,8,1

19200,N,8,1

2400,O,8,1

19200,O,8,1

4800,N,8,1

4800,O,8,1

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