Cable matters 201049 Manuale utente

USB-C™ to DVI Multiport Adapter

with Power Delivery

Model 201049

email: support@cablematters.com

User Manual

Check for Thunderbolt 3 driver information at

http://kb.cablematters.com

Table of Contents

1. INTRODUCTION.....................................................................1

1.1 Introduction

1.2 Copyright and Trademarks

2. PRODUCT OVERVIEW

2.1 Package Contents

2.2 Product Description.........................................................................2

2.3 Product Features

2.4 System Requirements

3. CONNECTION AND OPERATING INSTRUCTIONS ............ 3

3.1 Application Diagram

3.2 Connecting the Adapter to a Computer with Power Delivery.........4

3.3 Connecting to a LAN or router ........................................................5

3.4 Connecting a Display with DVI .......................................................6

3.5 Connecting a USB Peripheral Device.............................................7

3.6 Troubleshooting Tips for Windows .................................................8

3.7 Troubleshooting Tips for Mac .........................................................9

4. TECHNICAL SPECIFICATIONS .......................................... 10

5. WARRANTY AND SUPPORT

5.1 Customer Support and Contact Information

5.2 Warranty Information

5.3 Limitations of Liability

USB-C™ to DVI Multiport Adapter with Power Delivery

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

1. Introduction

1.1 Introduction

Thank you for your purchase from Cable Matters® Inc., the ‘Reliable Con-

nectivity’ company. This User Manual provides an overview of the features

and installation of your new

USB-C™ to DVI Multiport Adapter with Power Delivery

Please read these instructions carefully before connecting, operating or

configuring this product. Please keep this user manual for future reference.

Contact support@cablematters.com for questions or product support.

1.2 Copyright and Trademarks

Specifications are subject to change without notice. Cable Matters is a

All other trademarks are the property of their respective owners.

Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries.

USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum

2. Product Overview

2.1 Package Contents

Please check that the following items are contained in the package:

1 x USB-C™ to DVI Multiport Adapter with Power Delivery

1 x User Manual (available in a PDF from cablematters.com)

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

2.2 Product Description

The Cable Matters® USB-C™ to DVI Multiport Adapter with Power Delivery

is an essential companion for computers with a USB-C or Thunderbolt™ 3

port. Connect a display with DVI, a USB peripheral device and a Gigabit

Ethernet network. The power delivery port allows simultaneously charging a

laptop while transferring data or viewing video.

2.3 Product Features

• USB-C™ and Thunderbolt™ 3 port compatible

• Connect a display with DVI input

• Connect to a Gigabit Ethernet network

• Connect USB peripherals such as a flash drive, keyboard, or mouse

• Supports DVI video resolutions up to 2560x1400 @ 60Hz

• Power and charge a laptop up to 60 watts

2.4 System Requirements

Computer USB 3.1 Type-C™ or Thunderbolt™ 3 computer port

Supported OS Windows 10 or higher

Mac OS 10.9 or higher

Display: DVI input port and a DVI cable

Gigabit Network: LAN or router with an RJ45 port

Cat 6 Ethernet cable recommended

USB 3.0 USB 2.0 or 3.0 cable to connect a peripheral device

Power Delivery 2.0 USB-C charger or USB-C charger/cable

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

3. Connection and Operating Instructions

3.1 Application Diagram

• Connect to a Gigabit Ethernet network

• Connect two USB 3.0/2.0 peripheral devices

• Connect a display with DVI input

• Connect a USB-C charger to charge a laptop while in use

Note: All cables to connect to the Adapter are sold separately

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

3.2 Connecting the Adapter to a Computer with Power Delivery (PD)

The Multiport Adapter can be connected to a USB charger to

provide power to the Adapter or charge a laptop while in use

(with power delivery equipped computers).

Note: Connect the Adapter to a USB charger for the best performance

Installation Instructions

1) Test with a fully charged laptop

2) Connect DVI and Ethernet cables BEFORE connecting the Adapter to the computer

3) Connect a USB-C charger to the PD port of the Adapter

4) Connect the Adapter to a USB-C port on the computer

5) Look for the charging icon on your computer

Troubleshooting Tips (for charging a laptop)

• Check that the blue LED in the logo is lit on the Adapter

• USB-C Power Delivery 2.0 must be supported by your computer to charge a laptop

• USB-C charger or charger/cable must be rated for USB-C Power Delivery 2.0

• Adapter can only charge up to 60 watts (some computers use more)

• Use the USB-C charger/cable that came with the laptop for the best performance

Important Notes: (when using the PD power port)

• Do not disconnect power to the Adapter while in use or it may interrupt the display,

Ethernet, or USB functions

• Connect the Adapter to power when using USB devices such as an external hard drive

• If the connected display or Ethernet function is not working:

1) Unplug the Adapter

2) Check the PD connection to the USB-C charger

3) Check that the DVI and Ethernet cables are securely connected

4) Reconnect the Adapter to the computer

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

3.3 Connecting to a LAN or Router

Installation Instructions

1) Connect an RJ45 patch cable to the Adapter (Cat 6 recommended)

2) Connect the patch cable to a LAN or router port

3) Connect the Adapter PD port to a USB charger for the best performance

4) Connect the Adapter to a USB-C port on the computer

5) Check the documentation of your LAN or router to configure network access

6) Link and Status LED’s should blink to indicate a live connection

Troubleshooting Tips

• Reboot the computer and reconnect the Adapter

• Check that the Link and Status LEDs are lit

• Test by turning off all wireless connections

• Update the USB-C drivers from the computer manufacturer

• Test the patch cable with a different device or try another USB port

Windows

Search ‘Device Manager’ > Click on Universal Serial Bus devices > USB-C to

Multiport Adapter with Charging

Mac

About this Mac > System Report > Hardware > USB > USB 3.0 Bus > USB 2.0

Hub > USB-C to Multiport Adapter with Charging

Link LED

Green

Status LED

Yellow

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

3.4 Connecting a Display with DVI

Installation Instructions

1) Connect a DVI cable (sold separately) to the Adapter

2) Connect the cable to the DVI input of the display

3) Connect the Adapter PD port to a USB charger for the best performance

4) Connect the Adapter to a USB-C port on the computer

5) Select the DVI video input from the display menu

Troubleshooting Tips

• DisplayPort Alternate mode must be supported by your computer

• Check that your computer supports an external video monitor

• Check for updated video graphics drivers from the computer maker

• Audio is not supported over a DVI and must be transmitted separately

Windows (Duplicate or Extend the Display)

Video: Press Windows Logo + P or

Search Display >Click Adjust Resolution

Mac (Duplicate or Extend the Display)

Video: Apple Menu > System Preferences > Displays > Select the Arrange-

ment Tab > Choose to Duplicate or Extend the display

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

Installation Instructions

1) Connect a USB 2.0 or 3.0 device to the Adapter (cables sold separately)

2) Connect the Adapter PD port to a USB charger for the best performance

3) Connect the Adapter to a USB-C port on the computer

4) The device should be recognized after downloading any needed drivers

5) Always Safely Remove or Eject the device before unplugging

Troubleshooting Tips

• USB 3.0 port will not charge a device like a smartphone

• Test the USB device with a different computer

• Test the USB device with a different USB cable

• High powered devices such as an external hard drive may require the PD

port of the Adapter to be connected to a USB charger

3.5 Connecting a USB Peripheral Device

SuperSpeed USB 3.0 data

transfer rate up to 5 Gbps

Contact support@cablematters.com with a description of your hardware

configuration and your computer OS

www.cablematters.com

USB-C™ to DVI Multiport Adapter with Power Delivery

3.6 Troubleshooting Tips for Windows

• If using Power Delivery to charge a laptop, first connect all cables and the

USB-C charger BEFORE connecting the Adapter to the computer

• Check that your computer recognizes the Adapter - Blue LED should be lit

Search for ‘Device Manager’ > Click on Universal Serial Bus devices > USB-

C to Multiport Adapter with Charging

Cabling

• Check that all cable and adapter connections are secure

• Test any connected cables with different equipment

• 2K DVI video resolution requires a cable rated for 2K

Computer Source

• Test with a fully charged computer and the PD port connected to a charger

• Try different video resolution and refresh rates supported by the display

• Unplug the adapter, reboot the computer, reconnect all the cables, and then

reconnect the Adapter

Check for updated USB and BIOS drivers from the computer manufacturer

Windows PCs with Thunderbolt 3 ports can check for driver information at:

http://kb.cablematters.com

Connected Display

• DisplayPort Alternate mode must be supported by your computer for video

• Select the DVI input from the display menu

• Audio is not supported over a DVI and must be transmitted separately

• 2K DVI video resolution requires a 2K capable display

Contact support@cablematters.com with a description of your hardware

configuration and your computer OS

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