Cisco 3848 Manuale utente

Self-installation guide for your Cisco 3848 modem

Installation Time: Up to 30 minutes

(including activation and setup)

Installation kit

Your installation kit includes:

If this is a replacement modem, begin by disconnecting and packing up your old equipment. Make sure to follow the

instructions in the enclosed Equipment Return guide to avoid any unnecessary charges.

Modem Coaxial cable Ethernet cable Power cord

Important: If you’re replacing your modem, your Internet service won’t be operational during the replacement process. We

recommend doing this at a time when you don’t need the Internet.

Return your old modem

Install and activate your modem

Self-installation

guide for your

Cisco 3848 modem

Locate a coaxial wall outlet. When deciding where to install

your Wi-Fi modem, consider placing it:

• Central to the areas where you use the Internet most often

• Close to devices you need to connect with an Ethernet cable

• Preferably 3 feet from the ground

• In an open space, away from any obstacle that may block

the Wi-Fi signal, such as wireless electronics, or materials

such as metal, concrete or mirrored surfaces

Connect one end of the provided coaxial cable to the wall

outlet and the other end to the CABLE input on the rear of the

modem. Firmly hand-tighten the cable to avoid damaging the

connectors.

Self-installation guide for your Cisco 3848 modem

Connect the power cord to the modem and plug it into an

active electrical outlet. This will start the synchronization

process. Note that it may take up to 20 minutes for the

modem to come online.

The DS, US and ONLINE lights on the front of your modem will

blink green while synchronizing and then change to solid green

when complete.

If the DS, US and ONLINE lights are not solid green after 20

minutes, try moving your modem to another coaxial outlet in

the home (if available) and repeat the above process.

FAQ Technical support

For additional information, refer to the following

online resources:

Self-installation: cogeco.ca/selnstall

Wi-Fi: cogeco.ca/wisupport

For additional support,

please contact us:

Ontario:

1-833-845-0064

Quebec:

1-800-695-9885

cogeco.ca/support

Visit us at

cogeco.ca

Obtain your Wi-Fi credentials

To get your Wi-Fi credentials, log into My Account at

myaccount.cogeco.ca.

Your Wi-Fi name and password will be listed under

Your Wi-Fi settings.

Select Equipment from the left menu. To validate your Internet connection, connect a wireless

device to your Wi-Fi network using the default name

and password.

1 3

2 4

For steps to customize your network name and password, refer to

cogeco.ca/wicredentials.

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