Clearly Hearing SmartAid Invisible Manuale utente
SmartAid
Invisible
Operating Instructions
Thank you for choosing Clearly Hearing and SmartAid Invisible for your
journey towards better hearing.
www.clearlyhearing.com 1
Please familiarize yourself with this guide to help you get the most out of your
hearing aids. This guide contains important instructions for proper use and
care, technical performance information, and other general information about
your hearing aids.
www.clearlyhearing.com 2
Thank you for placing your confidence in www.clearlyhearing.com to care for your hearing.
You have made an important decision to begin the process of using hearing aids. We are
excited to be part of your journey towards better hearing. Your new hearing aids are going to
allow you to hear some very pleasant sounds you may have been missing for a long time, like
the pleasant sounds that nature provides, from birds singing to water running and leaves
rustling. They’ll also allow you to hear conversation louder and clearer. There will be
challenges however, your hearing aids will make some sounds louder that you wish they
wouldn’t. Like the sounds of forks and knifes scraping on plates, traffic roaring and all the
extraneous chatter you wish you could continue to ignore. Don’t worry, the sounds you don’t
like will change over time. Before you know it the sounds that at first you find distracting
and bothersome will once again sound normal. It’s important to be patient with yourself as
you adjust to hearing aids. Often hearing loss develops for years before hearing aids are
worn and it can take several weeks to several months for hearing aid users to completely
adjust to new hearing aids.
We recommend that all of our clients download the ‘5 steps to better hearing’ booklet from
our website, which goes over the steps below. Please download the 5 Steps to Better
Hearing at:
www.clearlyhearing.com/pages/get-started
STEP 1
Deciding to seek
assistance for
my hearing loss
difficulties
STEP 2
Make a personal
commitment to
seek help with a
good attitude
STEP 3
Personal
education, learn
all I can about my
hearing loss
STEP 4
Set realistic
expectations
STEP 5
Practice, time
and patience
Table of Contents
Getting Familiar with SmartAid Invisible!4
Batteries!5
Inserting & Removing the Battery!5
Battery Warnings and General Information!6
Turning the Hearing Aid On and Off!6
Putting the Hearing Aid On!7
Removing the Hearing Aid!7
Changing Ear Buds!8
Adjusting the Volume!8
Using the Telephone while Wearing your SmartAid Digital!9
Cleaning, storing and taking care of your hearing aids!10
In Case of Malfunction!11
Troubleshooting Guide!12
Reprogramming!13
Reprogramming Form!14
Customer Support Contact Details!15
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Getting Familiar with SmartAid Invisible
1. Microphone: Sound enters through the microphone. You should be careful to keep
this area clean
2. Removal Handle: Pull on this handle to remove the SmartAid Invisible from you ear.
3. Ear Buds: We have included a variety of sizes of earbuds. You should use an earbud
that fits your ear canal comfortably. We recommend that you start with the smallest
Ear Buds and only change to larger Ear Buds if the hearing aid is too loose or if you
are experiencing feedback (whistling).
4. Volume Control: Rotate the volume wheel to change the volume. When the volume
wheel is in it’s lowest position you will not receive any amplification.
5. Speaker: Sound exits through the speaker. This is where the Ear Buds get placed.
It’s important to keep the Ear Buds clean, and to keep this opening clean. We
recommend that you remove the Ear Buds daily to clean this opening with your little
brush or with a clean cloth.
6. Battery Door & On / Off Control: The battery gets placed inside the battery door.
When the door is closed, the hearing aid is ‘On’, however you will not receive
amplification until the volume control is turned loud enough. When the door is open,
the hearing aid is ‘Off’.
Color Options: Red for Right Hearing Aid and Blue for Left Hearing Aid
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Batteries
The SmartAid Invisible uses a #10 battery. Each battery should last between 3-6
days depending on usage and lifestyle. We have included one free package of
batteries to get you started. More batteries are available for purchase from our
website.
Inserting & Removing the Battery
Remove the small adhesive tab on the battery BEFORE inserting the battery into
the hearing aid battery door.
There is a small edge on the battery door. Use this to flip open the battery door.
The battery must be placed with the plus side (+) in accordance with the plus sign (+) on
the battery door. The battery door will close easily when the battery is inserted properly.
If you put the battery in wrong, the battery door will not close easily. Stop, flip the
battery over and try again.
To remove a dead battery, simply open the battery door completely and remove the old
battery.
TIP:::The SmartAid Invisible will beep twice rapidly when the battery is ready to be
changed. The batteries are nearly exhausted at this point and will be dead within 15-60
minutes. We recommend you always carry some spare batteries with you.
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Battery Warnings and General Information
Battery life depends on a number of factors, including how loud the hearing aid is set to
during use, how loud the environments are, and the number of hours the hearing aid is
worn.
Do not use batteries on which there is a sticky residue from the tab. Also, do not use
any battery that is oxidizing or rusting as this can potentially damage the hearing device.
Please note the expiry date on the battery pack stating how long the batteries will be
good for. DO NOT remove the adhesive tabs on the individual batteries until just before
they are used. Removing this tab will allow the battery to activate and the battery life will
immediately start draining. Always operate your hearing aid with the same battery until
that battery is exhausted.
In rare cases, a new battery may be exhausted right out of a new package. If your
hearing aid does not work after you have inserted a new battery, try inserting another
one.
Never leave an exhausted battery in the hearing aid. They may leak and cause damage
to the device.
Turning the Hearing Aid On and Off
The battery door functions as the on and off switch. The hearing aid is turned on when
the door is closed with a battery inserted. It is turned off when the battery door is
opened. You can keep the battery in the door when the hearing aid is turned off.
TIP: Open the battery door when the hearing aid is not in use in order to reduce battery
consumption. This will help to extend the life of the battery. Remove the battery
completely if the hearing aid will not be used again soon.
WARNING: A hearing aid may whistle loud enough for people to hear if it’s not in your
ear with a battery inserted. Some people with hearing loss will not hear this whistle, but
others may.
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Putting the Hearing Aid On
TIP: Turn the volume dial to it’s lowest position prior to putting the hearing aid on for the
first time. This will prevent the hearing aid from whistling loudly while you are putting it
on. When the hearing aid is in its correct position, rotate the volume wheel to a
comfortable level.
Removing the Hearing Aid
Pinch the plastic cord that extends from the hearing aid and pull gently to remove the
SmartAid Invisible.
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Changing Ear Buds
Ears come in all shapes and sizes, which is why we have shipped your hearing aids
with multiple sizes of earbuds.
You should use an earbud that fits inside of your ear canal comfortably. We recommend
starting with the smallest ear bud. If you find that the hearing aid is too loose then
change to the next size larger until you feel a secure fit. As well, switch to a larger ear
bud if you experience any feedback (whistling) while the hearing aid is on as a larger
bud will usually correct this.
Simply pull and twist buds to remove them and push and twist new buds to get them in
place.
Adjusting the Volume
SmartAid Invisible is equipped with a computer chip designed to automatically adjust its
loudness to the environment that you are in. Several thousand times per second, the
SmartAid Invisible analyses the environment and tailors its sound levels accordingly.
It is also equipped with a volume control. You can easily adjust the volume by pressing
your finger against the volume control and rotating the wheel. You will hear right away
the sound either increasing or decreasing.
TIP: When the volume control is in the lowest position the hearing aid will be turned off.
We still recommend that the battery door is opened when the SmartAid Invisible is not in
your ear to allow air to circulate through the hearing aid.
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Using the Telephone while Wearing your SmartAid
Digital
Place the phone up to your ear like you would if you were not wearing the hearing aid.
Do not press the phone against your ear with any force, as this may irritate your ear and
may cause feedback (whistling).
For some people, telephone use can cause feedback. This can be caused from the
severity of hearing loss, the shape of the ear and even the type of telephone. If you get
feedback while talking on the phone, you can try:
1. Reducing the Volume
2. Pull the phone away from your ear slightly, or angle the phone. Creating a small air
space between the hearing aid and the phone can prevent feedback.
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Cleaning, storing and taking care of your hearing aids
The earbud should be kept clear of moisture and ear wax. We recommend that you use
the little brush that we supplied and/or a soft cloth to wipe off the ear bud and brush the
hearing aid on a daily basis.
Wax and debris can plug up the ear bud or the opening to the speaker underneath the
ear bud, in which case the sound will be reduced or completely blocked off.
To clean the ear bud you can use a soft cloth, paper towel or the brush we supplied in
your kit. The ear buds can even be removed from your hearing aids and cleaned with
soapy water, just make sure the ear buds are completely dry before putting them back
onto the hearing aid.
We recommend that you remove the ear buds every night and brush any wax that has
made it through the ear bud and has collected on or in the opening leading to the
hearing aid speaker.
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