Comdial DSU II Series Manuale utente

Industry Standard Telephone (IST)

Station User’s Guide

DXP, DXP Plus, and FX Digital Telephone Systems

Comdial strives to design the features in our communications systems

to be fully interactive with one another. However, this is not always

possible, as the combinations of accessories and features are too

varied and extensive to insure total feature compatibility. Accord-

ingly, some features identified in this publication will not operate if

some other feature is activated.

Comdial disclaims all liability relating to feature non-compatibility or

associated in any way with problems which may be encountered by

incompatible features. Notwithstanding, anything contained in this

publication to the contrary, Comdial makes no representation herein

as to the compatibility of features.

Issued: 08/02

This user’s guide applies to industry standard

single-line telephones such as the model

2500-** when used with the DXIST-** or

FXIST*-** industry standard telephone inter-

face circuit board.

Contact your Comdial dealer for updates of

this as well as other Comdial publications as

your needs require.

September, 02 Comdial i

Industry Standard Telephone User’s Guide

1. INTRODUCTION...........................................................1

2. FLASHING THE HOOKSWITCH ..............................1

3. ANSWERING CALLS ...................................................2

3.1 Answering A Call......................................................2

3.2 Using Call Pickup......................................................2

3.3 Using Night Mode.....................................................2

4. MAKING CALLS...........................................................3

4.1 Using Prime Line Preference ....................................3

4.2 Using Prime Intercom ...............................................3

4.3 Using Last Number Redial........................................5

4.4 Using Speed Dialing..................................................6

5. HOLDING CALLS.........................................................9

5.1 Using Call Park .......................................................10

6. TRANSFERRING OUTSIDE CALLS .......................11

6.1 Using Screened Transfer .........................................11

6.2 Using Unscreened Transfer .....................................11

7. CONFERENCING STATIONS...................................13

7.1 Using Broker’s Call.................................................14

8. USING THE MESSAGING FEATURE.....................15

8.1 Using LCD Messaging ............................................16

9. USING RECALL/FLASH............................................17

Contents

ii Comdial September, 02

10. MAKING A PAGING ANNOUNCEMENT ..............18

10.1 Using External Paging...........................................18

10.2 Using All-Call and Zone Paging ...........................18

10.3 Using Meet-Me Page.............................................19

11. FORWARDING CALLS .............................................20

11.1 Call Forward Outside System (CFOS).................21

12. USING THE TRACKER PAGING SYSTEM ...........23

12.1 Responding To Tracker Pager Calls......................24

13. CAMPING ON AT A STATION.................................26

13.1 Camping On To An Idle Station............................26

13.2 Camping On To a Busy Station .............................27

13.3 Initiate Call Waiting At A Busy Station................28

13.4 Line Call Waiting ..................................................29

14. QUICK REFERENCE GUIDE ...................................31

15. GLOSSARY ..................................................................33

Industry Standard Telephone User’s Guide

September, 02 Comdial 1

1. INTRODUCTION

This manual serves as a helpful guide for using all the functions of

your new telephone and as a quick reference guide.

You may have your telephone programmed to provide an intercom

dial tone when you lift the handset. This arrangement is known as

“prime intercom.” You may, however, have your telephone pro-

grammed to provide outside line dial tone instead. This arrangement

is known as “prime line automatic” or “idle line preference.” Unless

otherwise noted, the following instructions are for telephones with

prime intercom, which means that you can dial system feature codes

as soon as you lift the handset. If your telephone has a different

arrangement, you must obtain intercom dial tone before you can dial

the various feature codes. To do this, press and release the hookswitch

after you hear the outside line dial tone. This action places the outside

line on hold and causes intercom dial tone to return to your telephone.

2. FLASHING THE HOOKSWITCH

Pressing and releasing the hookswitch is commonly known as

“flashing” the hookswitch or performing a FLASH. If your telephone

has a TAP button, we recommend that you press TAP instead of

flashing the hookswitch, since you can inadvertently disconnect the

line by pressing and releasing the hookswitch.

If your system has the internal flash feature enabled, you can obtain

intercom dial tone while on an outside line by flashing the hook-

switch. However, to generate a hookflash signal on the outside line,

you must flash for intercom and dial Ã08. With the internal flash

feature disabled, you can flash the hookswitch while on an outside

line to generate a flash on an outside line. However, you cannot flash

the hookswitch to obtain intercom dial tone.

Answering Calls

2 Comdial September, 02

3. ANSWERING CALLS

3.1 Answering A Call

• To answer a call that is ringing at your telephone,

–lift handset.

3.2 Using Call Pickup

• To answer a call that is ringing at another station in your

group

1. Lift handset.

2. Dial # 4. (you must have the ringing station programmed into

your call pickup group).

• To answer a call that is ringing at any station

1. Lift handset.

2. Dial * 4 plus station number of ringing telephone

3.3 Using Night Mode

• To answer a call that is ringing the night bell or night

transfer station (LAFAS-Line Answer From Any Station)

1. Lift handset.

2. Dial zone code 65–68 to select the ringing zone (1–4) at the

location of the bell, or dial zone code 69 to answer any ringing

zone.

3. Answer call.

Industry Standard Telephone User’s Guide

September, 02 Comdial 3

4. MAKING CALLS

4.1 Using Prime Line Preference

The following instructions apply to telephones programmed for prime

line automatic or idle line preference.

• To make a call

1. Lift handset and listen for outside dial tone.

2. Dial the outside number.

• To access an intercom line

1. Lift handset.

2. FLASH the hookswitch.

3. Listen for intercom dial tone.

4. Dial station number or intercom feature code.

5. Complete intercom call.

6. Hang up handset.

4.2 Using Prime Intercom

The following instructions apply to telephones programmed for prime

intercom.

• To make a call

1. Lift handset and listen for intercom dial tone.

2. Dial station number or intercom feature code, or use the redial

or speed dial feature.

Making Calls

4 Comdial September, 02

• To access outside line using line group feature

1. Lift handset and listen for intercom dial tone.

2. Dial the line group access code:

Line Group Access Codes

9 = line group 1,

80–89 = line groups 2 through 11,

60–64 = line groups 12 through 16,

3. Listen for outside dial tone.

4. Dial number or use the redial or speed dial feature.

• To queue for a busy line group

1. Lift handset and listen for intercom dial tone.

2. Dial line group access code (9, 80–89, 60–64).

3. Hear busy tone.

4. Dial * 6.

5. Hang up.

• To answer queuing ring-back

—Lift handset and hear dial tone for outside line.

• To cancel queuing

1. Lift handset and hear dial tone.

2. Dial # 6.

3. Hang up.

Industry Standard Telephone User’s Guide

September, 02 Comdial 5

4.3 Using Last Number Redial

• To redial the last number that you dialed at your telephone

1. Lift handset and listen for intercom dial tone.

2. FLASH the hookswitch and press #. The system makes the call

over the last line that you used.

• To redial the last number that you dialed at your telephone

(if the last line you have used is busy)

1. Dial line group access code (9, 80–89, 60–64).

2. FLASH the hookswitch,

3. Dial * 01 #.

Making Calls

6 Comdial September, 02

4.4 Using Speed Dialing

• To program personal speed dial numbers

1. Lift handset and listen for intercom dial tone.

2. Dial * * 1.

3. Dial memory location (1–0), then dial 00 for prime/last line -or-

01–16 for line groups 1–16.

4. Dial the number sequence you want to store (up to 16 digits

that can include # and *).

5. If necessary, press and release the hookswitch to store a hook-

flash.

6. Hang up the handset.

7. Repeat the above procedure for each speed dial number you

wish to program.

)

To prevent the possibility of storing an incomplete speed dial

number, hang up your handset and lift it again between each

number you are programming. The dual tone multi frequency

(DTMF) receiver times out in 20 seconds (default), or the

installer can set it for any value between 5 and 45 seconds.

Hanging up your handset between each programming entry

causes the DTMF receiver timer to restart before you begin

programming the next number.

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