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Smart Remote
User Guide
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Accessories
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4 5
Content
Your remote control 4
Overview 5
Display 6
Control buttons 8
Key lock switch 10
Programming connection 10
Batteries 11
Inserting batteries 11
Checking the battery status 13
Daily use 14
Adjusting the volume 14
Changing the hearing program 14
Turning on and off (mute) 16
Alarm clock 18
Setting the alarm clock 18
Ending the alarm 20
Turning the alarm clock off 21
Set-up and service functions 22
Setting the time 22
Setting the date
(for programmed Smart Remote only) 23
Resetting volume and hearing program
(for programmed Smart Remote only) 24
Displaying contact data 25
Service notifier 26
Setting the language of the menu 27
Pairing hearing instruments with Smart Remote
(for unprogrammed Smart Remote only) 28
Resetting Smart Remote to factory settings 30
Maintenance and care 32
Troubleshooting 33
Important information 34
Intended use 34
Explanation of symbols 34
Transport and storage conditions 34
Disposal information 35
Technical information 35
Conformance information 37
Important safety information 38
Personal safety 38
Product safety 41
Country-specific information 43

6 7
Your hearing instruments are equipped with wireless
technology and can therefore be controlled by a remote
control.
Smart Remote provides basic remote control functions
for listening and program change as well as additional
comfort functions. To enable the additional comfort
functions, your Hearing Care Professional has to program
your Smart Remote.
The operating distance of the remote control is
approximately 40 inches (1 meter).
XMake sure the distance between your remote control
and hearing instrument does not exceed the operating
distance.
CAUTION
Read this user guide thoroughly and completely and
follow the safety information in this document to
avoid damage or injury.
Your remote control
Overview
P
➌
➍
➎
➏
➊
➋
➊Display
➊Key lock switch
➊Programming
connection
➊Control buttons
➊Program change button
➊Volume up/down buttons
More functions are available in the menu. To enter
or exit the menu, press the volume up button and
the volume down button simultaneously.

8 9
Display
All actions initiated with the remote control are
immediately reflected on the display.
The remote control does not receive information from
your hearing instruments. All actions that you initiate with
the controls of your hearing instruments are not reflected
on the remote control’s display.
Display of the unprogrammed Smart Remote
➎
➍
➊
➋
➌
➊Indicates change of
volume
➊Indicates change of
hearing program
➊Alarm clock is activated
➊Batteries of the remote
control are low
➊Function of control
buttons
Display of the programmed Smart Remote
Depending on your hearing instrument model, the display
might be different.
➏
➐
➎
➍
➌
➋
➊
➑
➊Indicates change and
level of volume
➊Program name
➊Program icon
➊Program number
➊Alarm clock is activated
➊Batteries of the remote
control are low
➊Service reminder is active
➊Function of programmable
control buttons
Power save mode
If the remote control is not used for some time, the
display automatically turns black. The remote control is
then in its power save mode.
XPress the program change button to activate the
display again.

10 11
Control buttons
You can quickly access two
functions with the control
buttons on the right hand
side of the remote control.
The control buttons can
be customized to your
preferences by your
Hearing Care Professional.
Small icons on the display
show the functions.
PP
Default functions
Turn hearing instruments on or off.
Reset to default volume and hearing program.
Optional functions
(programmable by your Hearing Care Professional)
Boost treble or reduce bass.
Boost bass or reduce treble.
All other icons:
Shortcut to select a preferred hearing program.
The available icons and hearing programs depend on your
personal setup.

12 13
Key lock switch
XTo prevent any accidental operation while
the remote control is in pockets or bags,
move the key lock switch to lock position
(red color visible).
When the key lock is active, all
buttons on the remote control
are disabled. The following icon is
displayed.
Programming connection
This connection is only to
be used by your Hearing
Care Professional for
programming the remote
control.
The remote control uses two AAA batteries.
Inserting batteries
XSlide the battery compartment cover
in the direction of the arrow.
XInsert the batteries.
Make sure the "+" symbols on the
battery and compartment are aligned.
Batteries

14 15
X
Attach the cover
by sliding it
onto the remote
control.
Date and time setting are displayed.
If the Smart Remote is without battery power for an
extended period, date and time may no longer be
correct. This can be manually corrected. Refer to sections
"Setting the time" and "Setting the date".
Checking the battery status
When the batteries of the remote
control are low, this is indicated in
the status bar.
Additionally, you can check the
battery status at any time in the
menu.
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Info by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing the program change
button.
The battery status is displayed:
battery full battery empty
XTo return to the standard display, press the program
change button.
Remove empty batteries immediately and dispose of them
according to local regulations.

16 17
Adjusting the volume
If you are wearing two hearing instruments, the volume
will be adjusted on both instruments at the same time.
XPress the volume up button or the volume down
button to adjust the volume by one step.
Changing the hearing program
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments. The
procedure for changing the hearing program differs for
the unprogrammed and the programmed Smart Remote.
Unprogrammed Smart Remote
XPress the program change button
to switch to the next hearing
program.
Daily use
Programmed Smart Remote
XPress the program change button repeatedly until the
icon of the desired hearing program is displayed.
or
XPress the control button next to
the icon for direct access to the
desired hearing program.
The control buttons have to be
configured by your Hearing Care
Professional.

18 19
Turning on and off (mute)
You have several options to turn your hearing instruments
on and off with your remote control.
Both hearing instruments are
simultaneously turned on or off.
When you turn your hearing
instruments off via remote control,
the following icon is displayed.
After turning on, the previously used
volume and hearing program are set.
Turning off via control button
XPress the control button next to the following
icon to turn your hearing instruments off.
The control buttons have to be configured by
your Hearing Care Professional.
Turning off via menu
(for programmed Smart Remote only)
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry HI Mute / Unmute by
pressing the volume up button or the volume down
button.
XConfirm your selection by pressing the program change
button.
Turning on
XTo turn your hearing instruments back on, press any
key or move the key lock switch to unlock position
(green color visible).

20 21
You can set a daily alarm clock reminder with a repeating
signal tone and an alarm clock icon.
The alarm is initiated by the remote control but
the acoustic signal is emitted by your hearing
instruments.
XTurn on your hearing instruments.
XKeep your hearing instruments within the remote
control’s operating distance.
Otherwise you will not be able to hear the alarm.
Setting the alarm clock
XTo enter the menu, press the volume up button and the
volume down button simultaneously.
XNavigate to the menu entry Alarm by pressing the
volume up button or the volume down button.
XConfirm your selection by pressing
the program change button.
The entry field for hours is
highlighted.
XSet the hours by pressing
the volume up button or the
volume down button.
Alarm clock
XConfirm your setting by pressing
the program change button.
The entry field for minutes is
highlighted.
XSet the minutes by pressing
the volume up button or the
volume down button.
XConfirm your setting by pressing
the program change button.
The alarm on/off selection field is
highlighted.
XPress the volume up button or the
volume down button to position
the cursor next to alarm clock on:
XConfirm your selection by pressing the program change
button.
When the alarm clock is turned on,
this is indicated in the status bar.
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