
Important
Note About the
User Profiles
for Commercial
Accounts
At installation, your Cox
Business technician
established a default PIN for
your business and enabled
the Lock Users feature.
The standard installation
configuration for commercial
accounts establishes ONE
(1) user profile, and the
Lock Users feature restricts
changes to settings for the
default profile. However, you
can change your PIN, change
the default user profile
settings, and add more user
profiles to meet the needs of
your business.
Open the Main Menu
The
Main Menu
is the starting point for using the Contour Program Guide to find
programs, search for other programs that might interest you and set personal
preferences. See Figure 3.
Use any of these steps to open the Main Menu.
1. From your remote, press the MENU button.
Result:
The menu will appear on the right side
of the screen.
2. From your remote, press the RIGHT arrow.
3. Press the LEFT arrow.
4. Press the EXIT button and the MENU button
again, or the LEFT arrow to close the Main Menu.
Perform Common Tasks
This section provides instructions on how to:
• Edit the Content Control PIN
• Set user profiles for viewing areas
• Lock and unlock users
Edit the Content Control PIN
The default four-digit PIN for your business is 0000.
You may change this
PIN at any time. If you lose your PIN, call Cox Business Technical Support to
have it reset.
To change your Content Control PIN,
begin at the Settings Menu and navigate
to the Parental Controls Menu:
1. Use the UP or DOWN arrow to highlight Edit Parental Control PIN.
2. Press the RIGHT arrow or SELECT button to open the PIN dialog box.
3. Enter your current four-digit PIN.
4. Enter your new four-digit PIN.
5. Confirm your new four-digit PIN.
6. Press the A button when you are finished.
User Profiles for Viewing Areas
The Contour Program Guide allows you to set up a different profile for distinct
areas of your business to customize the viewing experience. For example, you may
wish to list specific favorite channels (such as news channels) in a public waiting
area. A profile helps your guests and end users find these channels quickly.
The user profile includes: the name of the viewing area (the user), the icon for
the user, Favorite Channels, preferred guide view, preferred keyboard and saved
searches. You can set up a profile by using the Lock/Unlock User settings.
Figure 3