9
Quick Start
2. Power on the Camera & Configure the Camera Settings
Switch to SETUP and the screen will light up. Press the MENU key and you
will enter the menu to view and change settings. Please press arrow keys for
navigation and the OK key to confirm settings. Use the MENU button to go
back or to switch between numbers, letters, and symbols. Pressing the MENU
button twice will get you back to the opening screen.
Default settings are preferred. Please refer to page 2 for the default settings
in red letters.
To test the camera operation: when in the SETUP mode press the OK Button
twice in a row and the camera will send an image to your APP. This may take
between 35 to 45 seconds based on signal strength. The screen should
display the message: “Send Successful”.
3. How to Connect the Camera to Network
The sim card must be inserted into the camera and activated on line on
my.simhero.com for the camera to connect to the cellular network. Please
note that we send our cameras with the sim card already inserted as standard
procedure, for the ease of our customer, so kindly check to ensure that it is
inserted into its slot on the side of the 4G cloud camera, or if it is not, insert it
with the correct direction as marked. Once the power key is switched to
SETUP and the camera has a signal, the searching for network process will
begin, and the camera screen will display the message “Searching”.
The SimHero data card uses AT&T & T-Mobile cellular towers to connect for a
signal. It might take up between one and two minutes to find a cellular signal,
and for the signal strength indicator to show up on the screen. Once acquired,
the signal strength indicator will show on the screen. After the signal bar is
displayed on the screen while in “SETUP” mode, you can slide the power
switch to “ON” to start receiving photos when motion is detected.
At least two bars of signal strength are required for the camera to function well.
If the camera displays the pop-up message “SIM Auto Match failed…”, please
go to Menu -> 4G -> “SIM Auto Match” -> “Manual”, and fill in your local
operator APN’s details under “Manual Setup”, and the camera will connect to
the network to send photos.
Note: When the camera runs out of data, it will not be able to connect to the
cellular network and a “No Signal” message will be displayed on the screen.
You can view your data usage and purchase more data by logging on to your
account on https://my.simhero.com.
