
Table of Contents
1. Document History....................................................................................................................4
2. Overview................................................................................................................................4
2.1. Credential Cam Pro .............................................................................................................................................4
2.2. Contents............................................................................................................................................................4
3. Credential Cam Pro Camera Features.........................................................................................5
4. Mounting Methods ...................................................................................................................5
5. Minimum System Requirements ................................................................................................5
6. Viewer and USB Driver Installation ............................................................................................6
6.1. Viewer Installation (All Models).............................................................................................................................6
7. TWAIN Installation.................................................................................................................10
8. Using the Viewer ...................................................................................................................11
8.1. Using the Viewer...............................................................................................................................................12
8.1.1. Camera Settings...........................................................................................................................................12
8.1.1.1. Video Capture Filter Properties...............................................................................................................12
8.1.1.2. Camera Properties................................................................................................................................13
8.1.1.2.1. Parameters.....................................................................................................................................13
8.1.1.2.2. White Balance.................................................................................................................................14
8.1.1.2.3. Manual White Balance......................................................................................................................14
8.1.1.2.4. Edge Enhancement..........................................................................................................................14
8.1.1.2.5. Back Light Compensation (BLC Control) .............................................................................................14
8.1.2. Capture Format ............................................................................................................................................15
8.1.2.1. Video Capture Pin Properties..................................................................................................................15
8.1.3. Zoom/Pan Properties.....................................................................................................................................17
8.1.4. Advanced Options.........................................................................................................................................18
8.1.4.1. Isochronous and Bulk transfer modes. ....................................................................................................18
8.1.5. Factory Reset...............................................................................................................................................19
8.1.6. Still Image Capture (Snap Feature).................................................................................................................20
8.1.7. Control........................................................................................................................................................20
8.1.8. Help (About Menu)........................................................................................................................................20
8.1.9. Taking Flash Pictures.....................................................................................................................................21
8.1.9.1. Adjusting the Flash intensity..................................................................................................................21
9. Using the TWAIN Interface .....................................................................................................22
10. Troubleshooting .................................................................................................................23
10.1. Focus Issues.....................................................................................................................................................23
10.2. Noisy or Grainy Video........................................................................................................................................23
10.3. Poor Color Reproduction ....................................................................................................................................23
10.4. Dark faces........................................................................................................................................................23
10.5. Reflections .......................................................................................................................................................23
10.6. Video display shows a green or black color...........................................................................................................23
10.7. Video display appears inoperable or exhibits a slow frame rate...............................................................................23
10.8. An incomplete or scrambled video display on USB 1.1 port.....................................................................................23
10.9. Cannot see video ..............................................................................................................................................23