Delphi Display Systems IMS-9000 Manuale utente

USER’S MANUAL

Document Part #: RDC-HDWIMS9K100

IMS-9000

Intelli

ent Modem Switch

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 2

written permission from Delphi Display Systems, INC.

Delphi Display Systems, INC. (Delphi) reserves the right to revise or update its products and documents

without notification. Delphi makes no guarantee, implied or expressed regarding the suitability of its

products for any particular purpose, nor does Delphi assume any liability arising out of the application of

use of any of its products or circuits, whether used properly or improperly. No part of this document may

be reproduced, copied or distributed without written permission from Delphi Display Systems, INC.

Delphi Display Systems, INC.

485 E. 17th Street, Suite 400

Costa Mesa, CA 92627

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 3

written permission from Delphi Display Systems, INC.

Contents

IMPORTANT SAFETY INSTRUCTIONS ..............................................................................................................4

INTRODUCTION.......................................................................................................................................................5

PARTS CHECK LIST....................................................................................................................................................5

FRONT PANEL LAYOUT..............................................................................................................................................5

Front Panel LED Indicators ................................................................................................................................6

Push Buttons ........................................................................................................................................................7

CONNECTOR LAYOUT................................................................................................................................................7

PC Connector – DB9F.........................................................................................................................................8

Telephone Connectors – RJ11 .............................................................................................................................8

POS Connector ....................................................................................................................................................8

Power Input Connector........................................................................................................................................8

OCS Connector....................................................................................................................................................8

SYSTEM CONNECTION DIAGRAM...............................................................................................................................9

INSTALLATION.........................................................................................................................................................9

LOCATION .................................................................................................................................................................9

TYPICAL INSTALLATION ............................................................................................................................................9

TESTING THE IMS9000............................................................................................................................................10

SOFTWARE INSTALLATION ......................................................................................................................................11

MODES OF OPERATION.......................................................................................................................................11

POWER OFF MODE...................................................................................................................................................11

POWER UP SEQUENCE .............................................................................................................................................11

AUTOMATIC MODE..................................................................................................................................................11

MODEM Connection Request............................................................................................................................11

PC Connection Request......................................................................................................................................12

MANUAL MODE.......................................................................................................................................................12

Manual Mode 1 – OCS

↔

POS, PC

↔

MODEM .............................................................................................12

Manual Mode 2 – OCS

↔

MODEM, POS

↔

PC.............................................................................................13

Manual Mode 3 – OCS

↔

PC, POS

↔

MODEM .............................................................................................13

MAINTENANCE.......................................................................................................................................................13

IN CASE OF DIFFICULTY.....................................................................................................................................14

STANDARD LIMITED WARRANTY ...................................................................................................................15

IMS9000 TECHNICAL SPECIFICATIONS..........................................................................................................16

AC POWER ADAPTER ..............................................................................................................................................16

IMS9000 UNIT ........................................................................................................................................................16

AGENCY APPROVALS ..............................................................................................................................................16

FCC COMPLIANCE STATEMENT ......................................................................................................................16

TECHNICAL SUPPORT .........................................................................................................................................16

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 4

written permission from Delphi Display Systems, INC.

List of Figures

FIGURE 1- FRONT PANEL LAYOUT.................................................................................................................................5

FIGURE 2 - CONNECTOR LAYOUT...................................................................................................................................7

FIGURE 3 - SYSTEM CONNECTION DIAGRAM .................................................................................................................9

FIGURE 4 - REAR PANEL LAYOUT ................................................................................................................................10

FIGURE 5 - DEFAULT CONNECTION INDICATORS (AUTOMATIC MODE)........................................................................11

FIGURE 6 - MODEM/OCS CONNECTION INDICATORS (AUTOMATIC MODE).................................................................12

FIGURE 7 - MANUAL MODE 1 INDICATORS ..................................................................................................................12

FIGURE 8 - MANUAL MODE 2 INDICATORS ..................................................................................................................13

FIGURE 9 - MANUAL MODE 3 INDICATORS ..................................................................................................................13

Important Safety Instructions

When using your IMS9000 Intelligent Modem Switch product, the following safety

precautions should be followed to reduce the risk of file, electric shock and

personal injury.

• Read and understand all instructions.

• Follow all warnings and instructions marked on the product.

• Do not spill liquid on this product.

• Unplug the product from the wall outlet before cleaning. Do not use liquid or

aerosol cleaners. Use a damp clean cloth when cleaning.

• This product should be operated only from the type of power source indicated on

the rear panel label.

• Do not overload wall outlets and extension cords as this can result in the risk of

fire or electric shock.

• Refer all servicing of this product to a Delphi authorized service facility.

SAVE THESE INSTRUCTIONS

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 5

written permission from Delphi Display Systems, INC.

Introduction

Congratulations on your purchase of the IMS9000 Intelligent Modem Switch. The

IMS9000 has been designed to work with your Delphi Drive-Thru Order Confirmation

System (OCS) also known as Customer Order Display (COD) and Order Confirmation

Board (OCB). It allows you to remotely update your OCS configuration, daypart, and

graphic files via standard dial up access. In addition, the IMS9000 functions as a

diagnostic tool for quickly troubleshooting Point of Sale, OCS or cabling problems in the

restaurant.

This manual is designed to familiarize you with the IMS9000 features and operation.

We strongly recommend you read the manual before installing or using this product.

Parts Check List

The following parts are included with your IMS9000 product. If anything is missing,

please contact Delphi Display Systems at the number listed in the back of this manual

for replacement parts.

1. IMS9000 Unit

2. AC Power Adapter

3. Telephone Cord

4. Wall Mounting Hardware (2 ea. #8 screws, 2 ea. wall anchors)

5. User’s Manual

6. Configuration Tool Software CD and Documentation

Front Panel Layout

Figure 1 - Front Panel Layout

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 6

written permission from Delphi Display Systems, INC.

Front Panel LED Indicators

The front panel indicators are organized into five groups. The functions of each group

are described in the following sections.

Mode Indicator LEDs

The Mode Indicator LEDs are used to determine the various modes of operation.

LED Indicator Function

REQ Flashes when a mode change request is made. A mode change request can

come from the MODEM (call answer or hang up), or from an external PC

connected to the PC port connection.

AUTO Flashes in a heart beat pattern during Automatic mode of operation. This is

the default mode of operation after power-up or reset.

RS485 When ON, indicates the OCS interface is in RS485 mode. When off, the

OCS interface is in RS232 mode. This mode is set via a jumper on the

IMS9000 circuit board.

OCS-PC Indicates the OCS is connected to the PC port.

PC-MODEM Indicates the PC port is connected to the MODEM.

OCS-MODEM Indicates the OCS is connected to the MODEM.

POS-PC Indicates the POS is connected to the PC port.

OCS-POS Indicates the OCS is connected to the POS port. This is the default mode of

operation after power-up or reset.

POS-MODEM Indicates the POS port is connected to the MODEM.

Table 1 – Mode Indicator LEDs

PC Status LED Indicators

These LED indicators provide information on the activity over the PC RS232

communications port.

LED Indicator Function

TXD Transmit Data.

RXD Receive Data.

RTS Request to Send.

CTS Clear to Send.

DTR Data Terminal Ready.

DSR Data Set Ready.

Table 2 - PC Status LEDs

Modem Status LED Indicators

LED Indicator Function

TXD Transmit Data.

RXD Receive Data.

DCD Data Carrier Detect. This LED is illuminated when a telephone connection is

established and remains illuminated until the connection is dropped.

DTR Data Terminal Ready.

Table 3 - MODEM Status LEDs

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 7

written permission from Delphi Display Systems, INC.

POS Status LED Indicators

LED Indicator Function

TXD Transmit Data.

RXD Receive Data.

RTS Request to Send.

CTS Clear to Send.

DTR Data Terminal Ready.

DSR Data Set Ready.

Table 4 - POS Status LEDs

OCS Status LED Indicators

LED Indicator Function

TXD Transmit Data. This LED flashes when data is transmitted to the OCS.

RXD Receive Data. This LED flashes when data is received from the OCS.

PASS OCS Test Status Indicator. GREEN indicates Pass, RED indicates Fail.

Table 5 - OCS Status LEDs

Push Buttons

There are three (3) push buttons on the front panel of the IMS9000.

RESET

The RESET push button resets the IMS9000 and puts it into its power-up condition.

Any telephone connections are immediately dropped and the unit returns to Automatic

mode of operation (POS connected to the OCS).

MODE

The MODE switch manually cycles through each mode of operation. Each time the

button is pressed, the IMS9000 advances to the next mode until it returns to Automatic

mode.

OCS TEST

The OCS TEST button performs a self-test of the OCS when it is connected. The

results of the self-test are displayed on the PASS LED indicator. Green indicates PASS

and Red indicates FAIL.

Connector Layout

PC (optional) Line Phone PWR

POS OCS

Figure 2 - Connector Layout

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 8

written permission from Delphi Display Systems, INC.

PC Connector – DB9F

The PC connector allows a direct connection to a PC serial communication port via a

standard straight-through wired serial extension cable.

Telephone Connectors – RJ11

CAUTION: TO REDUCE THE RISK OF FIRE, USE NO.26AWG OR LARGER

TELECOMMUNICATION LINE CORD.

Line

The Line connector is used to connect the IMS9000 to the telephone line via a standard

telephone cord (supplied).

Phone

This Phone connector allows a telephone, fax, or other telecom device access to the

telephone line when the IMS9000 internal modem is not being used.

Note: The IMS9000 is preset at the factory to answer on the 4th ring.

POS Connector

The POS connector allows a direct connection to the Point Of Sale terminal serial

communication port via a standard straight-through wired serial extension cable.

Power Input Connector

The Power Input connector accepts power from the AC Power Adapter (supplied).

CAUTION: ONLY USE THE AC POWER ADAPTER PROVIDED WITH YOUR

IMS9000.

OCS Connector

The Order Confirmation System is connected to the OCS connector using the serial I/O

cable supplied with the OCS equipment. The I/O cable is terminated with a female DB9

connector. The OCS connector supports both RS232C and RS422 serial

communication standards and is optically isolated to protect all connected equipment.

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 9

written permission from Delphi Display Systems, INC.

System Connection Diagram

Laptop or Desktop PC

Modem

RS232

Serial

Cable

Point of Sale Terminal

Back Office PC

(Optional)

PC (optional) Line Phone PWR

POS OCS

RS232 / RS422

I/O Cable

RS232

Serial

Cable

Telephone

Delphi

Order Confirmation System

Telephone

Cord

Telephone

Company

Phone

Line

Phone

Line

Telephone

Cord

Delphi

IMS9000 Intelligent Modem Switch

Figure 3 - System Connection Diagram

Installation

Unpack your IMS9000 and verify that all of the contents listed in the Parts Check List

section are accounted for. If any parts are missing, please contact Delphi Display

Systems at the number listed in the back of this manual for replacement parts.

Location

The IMS9000 is designed to be wall mounted in the back office of the store. Choose a

location that meets the following requirements:

• The front panel indicators are easily visible and can be observed at all times.

• The mounting location is within six (6) feet of an AC power outlet.

• The mounting location is in close proximity to the telephone (modem) line to be

connected to the IMS9000.

Typical Installation

1. Mark the locations of the two (2) mounting screw holes on the wall in the desired

location at exactly 3.50” on center. Refer to the Rear Panel Layout figure below.

2. Drill two pilot holes and install the two #8 screws provided. Allow each screw to

protrude from the wall approximately 1/8” so that it will lock into the rear panel

keyholes of the IMS9000. In locations where installing to drywall, use the supplied

anchors if necessary. To install anchors, drill two ¼” holes and insert the anchors

flush to the wall surface.

IMS-9000 User’s Manual

Notice: No part of this document may be reproduced, copied or distributed without Page 10

written permission from Delphi Display Systems, INC.

3. Install the IMS9000 over the two screws and adjust the screws as necessary to

obtain a secure fit.

4. Connect the DB9 Female connector on the end of the OCS Serial I/O Cable to the

OCS connector on the IMS9000. Secure with the screws provided on the cable

connector.

5. Connect the DB9 Male connector of the Point of Sale serial extension cable to the

POS connector on the IMS9000. Secure with the screws provided on the cable

connector.

6. If a connection to the back office PC or laptop computer is desired, connect the

serial extension cable to the PC connector on the IMS9000. Secure with the screws

provided on the cable connector.

7. Connect one end of the Phone Cord (provided) to the LINE connector on the

IMS9000. Connect the other end to the phone jack in the back office. A fax

machine or telephone may be connected to the PHONE connector if desired.

8. Plug the AC Power Supply cord into the Power connector of the IMS9000 and plug

into an AC Power Outlet.

9. Secure all cables with ties and strain reliefs to prevent accidental disconnection or

damage.

3.50"

Figure 4 - Rear Panel Layout

Testing the IMS9000

Upon applying power to the IMS9000, verify that the front panel indicators briefly

illuminate and the AUTO indicator beings to flash in a heart beat mode. Refer to the

Power Up Sequence section for additional details.

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