Getting Started with Turnkey Accelerator Systems - 2 - TKDAS-2101
2. System Installation
2.1. Product Registration
Please register your product by sending email with subject "Turnkey Accelerator Systems Product
Please visit Xilinx website to register your Alveo Accelerator card, create account and register
your information.
https://www.xilinx.com/myprofile.html
2.2. Safety Instructions
To ensure your personal safety and the safety of your equipment:
-Keep your work area and the computer/server clean and clear of debris
-Before opening the computer/system cover, shut down the computer/system and unplug the
power cord.
2.3. Electrostatic Discharge Caution
Electrostatic discharge (ESD) can damage electronic components when they are improperly
handled,
and can result in total or intermittent failures. Always follow ESD-prevention procedures when removing
and replacing components.
To prevent ESD damage:
-Use an ESD wrist or ankle strap and ensure that it makes skin contact. Connect the equipment
end of the strap to an unpainted metal surface on the chassis.
-Avoid touching the card against your clothing. The wrist strap protects components from ESD
on the body only.
-Handle the card by its bracket or edges only. Avoid touching the printed circuit board or the
connectors.
-Put the card down only on an antistatic surface such as the bag supplied in your kit.
-If you are returning the card to Xilinx Product Support, place it back in its antistatic bag
immediately.
2.4. Terms and conditions of Sales
1. The Turnkey Accelerator System warranty is valid for 1 year under Design Gateway’s terms and
conditions of Sales as described in the link below
https://dgway.com/terms_conditions_turnkey.html
2. Xilinx’s Accelerator Card typical warranty period is 1 year under Xilinx Standard Terms and
Conditions below.
https://www.xilinx.com/about/legal.html
3. Warranty of each component such as CPU, DDR Memory, SSD is depended on component's
suppliers. Please check the detail in warranty card inside the box.
4. Warranty is void if any modification has been made to this product and any incorrect operation
from this manual or warranty sticker is torn or damaged.
5. In order to claim for product exchange or technical support within warranty period, official receipt
is required for unregistered customer as evidence of purchasing whereas official receipt is
unnecessary for registered customer.
2.5. Customer Support
Accelerator Systems or visit our website at www.design-gateway.com.
