DIEBOLD NIXDORF P1300 Manuale utente
P1300 Hybrid Printer
User Manual
01750359618 B
Table of Contents
1 MANUFACTURER'S DECLARATION AND APPROVAL .......................................................... 1-1
2 SUPPLIER'S DECLARATION OF CONFORMITY ..................................................................... 2-1
3 SAFETY SUMMARY ................................................................................................................... 3-1
4 IMPORTANT INFORMATION TO THE USER ............................................................................ 4-1
5 UNPACKING ............................................................................................................................... 5-1
6 PRODUCT OVERVIEW............................................................................................................... 6-1
6.1 Introduction ........................................................................................................................6-1
6.2 Features .............................................................................................................................6-1
6.3 Applicable Model................................................................................................................6-1
6.4 Accessories........................................................................................................................6-2
7 SPECIFICATIONS....................................................................................................................... 7-1
7.1 General ..............................................................................................................................7-1
7.2 Internal buffers ...................................................................................................................7-3
7.3 Thermal head basic performance ......................................................................................7-3
7.4 Slip Printing ........................................................................................................................7-4
7.4.1 General ............................................................................................................... 7-4
7.4.2 Impact Dot Matric Head Basic Performance....................................................... 7-5
7.5 Main Card...........................................................................................................................7-5
7.6 Standard Interface Card.....................................................................................................7-5
7.7 Option Interface Card.........................................................................................................7-6
7.8 Reliability............................................................................................................................7-6
7.8.1 Life ...................................................................................................................... 7-6
7.9 Environmental usage conditions ........................................................................................7-7
7.10 Options...............................................................................................................................7-8
7.11 Receipt Roll........................................................................................................................7-9
8 APPEARANCE............................................................................................................................ 8-1
8.1 Front/Rear View .................................................................................................................8-1
8.2 Receipt LED and Feed Button ...........................................................................................8-2
8.3 Slip Table LED ...................................................................................................................8-3
8.4 Power Button......................................................................................................................8-3
8.5 Connectors.........................................................................................................................8-4
8.5.1 Specification of Interface & Power Connector .................................................... 8-5
9 SET UP PROCEDURE ................................................................................................................ 9-1
9.1 Requirements for Operation...............................................................................................9-1
9.2 Setting up the Printer .........................................................................................................9-3
9.3 Turning off the Printer ........................................................................................................9-4
10 INSTALLATION PROCEDURE................................................................................................... 10-1
10.1 Connecting the Power Cord and Interface Cable...............................................................10-1
10.2 Connect to Power Adapter .................................................................................................10-2
10.3 Connect via standard USB Type-B Cable..........................................................................10-3
Copyright © 2021, Diebold Nixdorf
01750359618 B
ii
Table of Contents
10.4 Connect via Option Card (RS232) .....................................................................................10-4
10.5 Connect via Y-Cable ..........................................................................................................10-5
10.6 Connecting via Cash Drawer .............................................................................................10-6
10.7 Choosing a Location ..........................................................................................................10-7
10.8 Loading the Receipt Roll ....................................................................................................10-8
11 DIAGNOSTICS ............................................................................................................................ 11-1
11.1 Offline Diagnostic ...............................................................................................................11-1
11.2 Service Menu Structure – Main Menu................................................................................11-2
11.2.1 Main Menu / Diagnostic ...................................................................................... 11-3
11.2.2 Main Menu / Configuration / Hardware ............................................................... 11-4
11.2.3 Main Menu / Configuration / Software................................................................. 11-5
11.2.4 Main Menu / Configuration / Print Options .......................................................... 11-6
11.2.5 Main Menu / Configuration / Configuration & Counters ...................................... 11-6
11.2.6 Main Menu / Configuration / RS232.................................................................... 11-7
11.2.7 Main Menu / Configuration / Slip Options ........................................................... 11-8
12 GENERAL MAINTENANCE........................................................................................................ 12-1
12.1 Cleaning the Covers...........................................................................................................12-1
12.2 Cleaning the Thermal Print Head.......................................................................................12-2
12.3 Replacing Ribbon Cassette................................................................................................12-3
12.3.1 Removing Ribbon Cassette ................................................................................ 12-3
12.3.2 Installing Ribbon Cassette .................................................................................. 12-4
13 TROUBLESHOOTING ................................................................................................................ 13-1
13.1 Removing Jammed Paper..................................................................................................13-1
13.2 Resetting Cutter Failure or Jam .........................................................................................13-2
13.3 Slip Station Paper Jam Clearance .....................................................................................13-5
13.4 Common Problems & Solutions .........................................................................................13-6
14 APPENDIX................................................................................................................................... 14-1
14.1 Printer will feed 1-inch paper length under below scenario................................................14-1
14.2 LED indication table ...........................................................................................................14-1
14.3 Sensor calibration value.....................................................................................................14-3
14.4 Printer Cable List for P1300 ...............................................................................................14-5
Copyright © 2021, Diebold Nixdorf
01750359618 B
iii
1
1 MANUFACTURER'S DECLARATION AND
APPROVAL
WARNING
This is a Class A product. In domestic environment, this product may cause radio inter-
ference in which user may be required to take adequate measures.
FCC-Class A Declaration
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the in-
struction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to cor-
rect the interference at his own expense. Modifications not authorized by the manufacturer may void
users authority to operate this device.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compli-
ance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CAN ICES-3 (A)/NMB-3 (A)
The device complies with the requirements of the EEC directive 2014/30/EU with regard
to ‘Electro-magnetic compatibility" and 2014/35/EU “Low Voltage Directive” and RoHS
directive 2011/65/EU.
Therefore, you will find the CE mark on the device or packaging.
In addition, the P1300 has received the cTUVus symbol.
The following information is for EU-member states only:
Disposal of products
(based on EU-Directive 2012/19/EU)
Directive on Waste electrical and electronic equipment – WEEE)
Copyright © 2021, Diebold Nixdorf
01750359618 B
1-1
MANUFACTURER'S DECLARATION AND APPROVAL
The use of the symbol indicates that this product may not be disposed as unsorted munici-
pal waste and has to be collected separately. Integrated batteries and accumulators can be
disposed of with the product. They will be separated at the recycling centers.
The black bar indicates that the product was placed on the market after August 13, 2005.
By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environmental and human health, which could otherwise be caused
by inappropriate waste handling of this product.
For more detailed information about the take-back and recycling of this product, please con-
tact your supplier where you purchased this product.
Changes or modifications not expressly approved by the manufacturer for compliance could void the
User’s authority to operate the equipment.
Canada – Industry Canada (IC)
This device complies with Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Any changes or modifications not expressly approved the grantee of this device could void the user’s au-
thority to operate the equipment.
Cet apparell est conforme avec industrie Canada exemptes de licence RSS standard(s).
Son fonctionnement est soumis aux deux conditions sulvantes:
(1) cet apparell ne dolt pas causer d’interference et
(2) cet apparell dolt accepter toute interference, notamment les interference qul peuvent affecter son
fonctionnement
Copyright © 2021, Diebold Nixdorf
01750359618 B
1-2
2
2 SUPPLIER'S DECLARATION OF
CONFORMITY
Product Description: Hybrid Printer
Model: P1300
Party issuing Supplier’s Declaration of Conformity
Diebold Nixdorf Singapore PTE. LTD.
30A Kallang Place
#04-01
Singapore 339213
Phone: +65 6747 3828
Responsible Party – U.S. Contact Information
Diebold Nixdorf
5995 Mayfair Road
N. Canton, OH 44720 / USA
Phone: +1 330 490 5049
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Copyright © 2021, Diebold Nixdorf
01750359618 B
2-1
3
3 SAFETY SUMMARY
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this man-
ual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be recti-
fied using the procedures described in this manual, turn off the power supply, unplug the machine, and
then contact your authorized Diebold Nixdorf representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the ● symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
WARNING
This indicates that there is the risk of death or serious injury if the machines are improp-
erly handled contrary to this indication.
Any other than the
specified AC voltage is
prohibited.
Do not use voltages other than the
voltage (AC) specified on the rating
plate, as this may cause fire or
electric shock.
Prohibited Do not plug in or unplug the power cord plug with
wet hands as this may cause electric shock.
If the machines share the same outlet
with any other electrical appliances
which consume large amounts of
power, the voltage will fluctuate widely
each time these appliances operate.
Be sure to provide an exclusive outlet
for the machine as this may cause the
machines to malfunction.
Prohibited
Prohibited Do not place metal objects or water-filled
containers such as flower vases, flower pots or
mugs, etc. on top of the machines. If metal
objects or spilled liquid enter the machines, this
may cause fire or electric shock.
Copyright © 2021, Diebold Nixdorf
01750359618 B
3-1
SAFETY SUMMARY
Prohibited Do not insert or drop metal,
flammable or other foreign objects
into the machines through the
ventilation slits, as this may cause fire
or electric shock.
Prohibited Do not scratch, damage or modify the power
cords. Also, do not place heavy objects on, pull
on, or excessively bend the cords, as this may
cause fire or electrical shock.
Disconnect
the plug.
If the machines are dropped or their
cabinets damaged, first turn off the
power switches and disconnect the
power cord plugs from the outlet,
and then contact your authorized
Diebold Nixdorf representative for
assistance. Continued use of the
machine in that condition may cause
fire or electric shock.
Disconnect
the plug.
Continued use of the machines in an abnormal
condition such as when the machines are
producing smoke or strange smells may cause
fire or electric shock. In these cases,
immediately turn off the power switches and
disconnect the power cord plugs from the outlet.
Then, contact your authorized Diebold Nixdorf
representative for assistance.
Disconnect
the plug.
If foreign objects (metal fragments,
water, and liquids) enter the
machines, first turn off the power
switches and disconnect the power
cord plugs from the outlet, and then
contact your authorized Diebold
Nixdorf representative for assistance.
Continued use of the machine in that
condition may cause fire or electric
shock.
Disconnect
the plug. When unplugging the power cords, be sure to hold
and pull on the plug portion. Pulling on the cord
portion may cut or expose the internal wires and
cause fire or electric shock.
Connect a
grounding wire.
Ensure that the equipment is properly
grounded. Extension cables should
also be grounded. Fire or electric
shock could occur on improperly
grounded equipment.
No
disassembling. Do not remove covers, repair or modify the
machine by yourself. You may be injured by high
voltage, very hot parts or sharp edges inside the
machine.
CAUTION
This indicates that there is the risk of personal injury or damage to objects if the ma-
chines are improperly handled contrary to this indication.
Copyright © 2021, Diebold Nixdorf
01750359618 B
3-2
SAFETY SUMMARY
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions
– Temperatures out of the specification
– Direct sunlight
– High humidity
– Shared power source
– Excessive vibration
– Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild de-
tergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic cov-
ers.
• USE ONLY DIEBOLD NIXDORF SPECIFIED paper.
• DO NOT STORE the paper where they might be exposed to direct sunlight, high temperatures, high
humidity, dust, or gas.
• Ensure the printer is operated on a level surface or vertical wall..
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
• Do not lean against the machine. It may fall on you and could cause injury.
• Care must be taken not to injure yourself with the printer paper cutter.
• Unplug the machine when it is not used for a long period of time.
Copyright © 2021, Diebold Nixdorf
01750359618 B
3-3
4
4 IMPORTANT INFORMATION TO THE USER
In order to ensure compliance with the Product Safety, FCC marking requirements, you must use the
power supply, power cord, and interface cable which were shipped with this product or which meet the
following parameters:
Power Adapter
The power adapter is required to comply with the safety and/or EMC requirements depending on the
county where the equipment is used, and to have the following electrical characteristics, Class 1 power
adapter with SELV (Secondary Extra Low Voltage), non-energy hazard output, input rated 100-240 Vac,
2.0A Max, 50/60 Hz, output rated 24 Vdc, 2.6A.
Interface Cable
You are advised to use a shielded (360 degree) interface cable with this product. The shield must be
connected to the frame or earth ground connection or earth ground reference at BOTH ends of the ca-
ble. If another cable is used than described above you will need to test this cable with the Diebold
Nixdorf printer and your system for local EMC requirements where the equipment is used.
Power Cord
For this product a UL listed, detachable power cord is required. When the power supply is mounted on
the floor, a power cord with Type SJT marking is required. If a power cord is used different from de-
scribed above, you might violate safety certifications which are in force in the country of use. The socket-
outlet needs to be installed near the equipment and must be easily accessible.
Caution Label Information / Informations sur l'étiquette d'avertissement
Hot surface, Do not touch / Surface chaude, Ne pas toucher
Hazardous Moving Parts, Keep Fingers and Other Body Parts Away/ Parties Mobiles Dan-
gereuses Tenir Les Doigts Et Les Autres Parties Du Corps Éloignés.
Power Cord
As the power cord is not supplied with this printer, locally purchase the power cord that meets the follow-
ing standard.
Copyright © 2021, Diebold Nixdorf
01750359618 B
4-1
Altri manuali per P1300
1
Indice
Altri manuali DIEBOLD NIXDORF Stampante
DIEBOLD NIXDORF
DIEBOLD NIXDORF P1300 Istruzioni operative
DIEBOLD NIXDORF
DIEBOLD NIXDORF P1200 Manuale utente
DIEBOLD NIXDORF
DIEBOLD NIXDORF P1200 Manuale del proprietario
DIEBOLD NIXDORF
DIEBOLD NIXDORF P1200 Manuale utente
DIEBOLD NIXDORF
DIEBOLD NIXDORF TH250 Manuale utente
DIEBOLD NIXDORF
DIEBOLD NIXDORF TH210-VI Manuale utente
DIEBOLD NIXDORF
DIEBOLD NIXDORF P1200 Manuale utente
