Dish Network WALLY Manuale utente
USER GUIDE
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Wally User Guide
Copyright
Copyright Notice
Copyright © 2016 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved. The information
in this document may change without notice. We may issue revisions to tell you about such changes.
Please send questions or comments about this document to techpubs@echostar.com.
Part Number: 210371
DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please visit mydish.com.
We acknowledge all product names, trade names, or corporate names that we mention in this document to be the
proprietary property of the registered owners.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered trademarks of
Dolby Laboratories.
HDMI, the HDMI logo, and High-Denition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing L.L.C.
This equipment may incorporate copyright protection technology that is protected by U.S. patents, patent
applications, and/or other intellectual property rights. Use of such copyright protection technology is intended for
home and other limited pay-per-view uses only unless otherwise authorized. Reverse-engineering or disassembly is
prohibited.
Equipment Covered in This User Guide
This user guide covers the Wally receiver and may also cover other devices that are not listed here.
®
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Wally User Guide
Click a topic to jump to it:
Table of Contents
1 Introduction ........................................................4
2 Connections and Setup .....................................9
3 Wally Receiver and Remote Control ..............12
4 Watching TV......................................................19
5 Watching Pay-Per-View Programs..................28
6 Recording and Watching DVR Programs .......33
7 Apps...................................................................43
8 Parental Controls .............................................46
9 Customizing Your Wally ..................................52
10 Troubleshooting ...............................................56
Wally User Guide
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Wally User Guide
Introduction 1
Welcome
Thank you for choosing DISH. You’re about to experience the excitement and convenience of our Direct Broadcast
Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides the latest
products and satellite-delivered services—with high performance, ease of operation, and a variety of entertainment
options.
Conventions in This User Guide
• Names of most buttons on the remote control appear in uppercase letters.
Example: Press GUIDE on the remote.
• “Double-press” means to press a button twice.
Example: Double-press on the remote to display the Menu screen.
• On-screen menu options that you can select are in bold.
Example: Select Closed Captioning to display the Closed Captioning screen.
• “Select” means to use the remote’s arrow buttons to highlight an option on-screen and then press SELECT on
the remote.
Example: Select Save to save your changes.
Watching TV Now
Once your Wally is connected, you can start watching TV in the following ways:
• Program Guide: Press GUIDE on the remote and select a program to watch.
• Arrow Buttons: Press the CH▲ or CH▼ buttons on the remote while watching live TV.
• Number Buttons: Enter a valid channel number.
• Mini Guide: While watching live TV, press the RIGHT arrow on the remote and select a program.
• Trending Live: While watching live TV, press the LEFT arrow on the remote and select a program or the
See More icon.
To learn more about these options, see the Watching TV chapter.
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Wally User Guide
Introduction 1
Moving On-Screen Logo
Whenever your Wally is turned off but your TV remains on, helpful tips display on your TV screen, as shown below.
This screen assures you that your Wally is still connected to your TV. Additionally, it provides an opportunity for you
to learn about your Wally and its features.
To resume watching TV, press any button on the remote.
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Wally User Guide
Introduction 1
On-Screen Help
Quick Tips
When you press and hold INFO/HELP on the remote while viewing commonly used screens, quick tips display, such
as the screen shown below.
Help App
You can access helpful information about your Wally by double-pressing on the remote and selecting Help.
From there, you can see frequently asked questions and learn about your Wally’s features.
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Wally User Guide
Introduction 1
About Satellite TV Reception
Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming.
This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite
dish is aimed at the satellite, the dish does not have to move to follow it.
Rain and Snow Fade
Heavy rain, snow, or dense cloud cover can reduce your satellite signal and possibly
interrupt your service. Your service will return after the weather condition has passed.
During installation, aiming the satellite dish to get the strongest signal will help prevent
rain and snow from interrupting the signal.
Semiannual Solar Interference
Twice a year, the sun moves to a position behind DISH satellites as they orbit the
Earth. This event occurs during a few days at the beginning of spring and fall, and
lasts only a few minutes.
During these brief periods, you won’t be able to watch programs on DISH. When
the sun has moved from behind the satellites, the programs will reappear. This is an
unavoidable natural event for all television involving the use of satellites and has an
adverse effect on many program providers.
About Your DISH Account
If you want to know about charges to your DISH account or if you’d like to make changes to your programming
packages, be sure to have your account information handy and choose one of the following options:
• Visit mydish.com/myaccount and log in to your account.
• Double-press on the remote and select My Account, then Manage My Account.
• Call DISH at 1-800-333-DISH (3474).
Note: Additional authorization may be required before high-denition programming and/or over-the-air digital
broadcasts can be viewed; additional fees may apply.
Tips• Use DISH Anywhere to manage your Wally when you’re away from home.
• Keep your Wally connected to broadband Internet to maintain easy access to apps and pay-per-view.
• Turn off your Wally when you’re not using it so that it can receive the latest software updates, which usually
occur overnight.
Questions
• I’m looking at program information in a guide that I bought at the grocery store, but nothing matches
what’s on my Wally. Is something wrong?
No; DISH programming may vary from what you’ll nd in a local publication. For best results, use the program
guide on your Wally or order DISH’s Hopper magazine at dishhoppermag.com.
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Wally User Guide
Connections and Setup 2
Connecting to Your TV
If your HDTV or HD monitor has an HDMI connection available, this is the recommended connection to use with
your Wally to provide high-denition audio and video using a single cable.
If you can’t connect via HDMI, you can use standard red/white/yellow RCA cables to get picture quality in standard
denition.
1 Connect in one of the following ways:
• Using an HDMI cable from the HDMI port on the back of your Wally to an HDMI port on your HDTV or
HD monitor. For optimal picture quality, connect your Wally using a short, high-quality HDMI cable.
• Using RCA cables from the back of your Wally to RCA inputs on your TV or monitor
2 Power on your Wally and connected TV or monitor.
3 Conrm that you’re getting a TV signal from your Wally. Make sure that you’re using the correct input on your TV.
Note: In most cases, connecting the HDMI cable will provide plug-and-play control of the TV or monitor’s display
resolution and other settings. However, your TV may require selecting a different format to display video from
your Wally during its setup.
4 Turn up the volume on your TV and conrm that you have sound.
5 Consult your TV or monitor documentation for the best HD resolution that’s supported. For HDTVs and monitors,
this is usually 1080p/1080i or 720p.
6 Double-press on the remote to display the Menu screen.
7 Select Settings, then TV.
8 On the TV Settings screen that displays, select Video Resolution and choose the best HD resolution for your
TV or monitor. For HDTVs and HD monitors, this will usually be 1080p or 1080i.
9 Select the Aspect Ratio eld and choose the aspect ratio that’s best suited for your TV or monitor:
• 16:9 is the typical setting for a widescreen HD display.
• 4:3 with Horizontal Compression is the setting to use on a standard 4x3 TV or monitor that uses vertical
compression. When viewing a 16x9 program on such a TV or monitor, it automatically displays the picture in
letterbox format (with black bars across the top and bottom of the screen) to preserve the correct horizontal
and vertical proportions of the widescreen HD image.
• 4:3 without Horizontal Compression is the setting to use on a standard 4x3 TV or monitor that doesn’t use
vertical compression. When viewing a 16x9 program on such a TV or monitor, black bars at the top and bottom
won’t be displayed, and a widescreen HD image will appear tall and skinny.
Connecting to Broadband Internet
If you have broadband Internet access at home, connecting your Wally to your home network allows you to take
advantage of pay-per-view programming, DISH apps, and DISH Anywhere.
You can connect your Wally to broadband Internet in one of the following ways:
• Wired Connection (recommended): Connect an Ethernet cable from the ETHERNET port on the back of
your Wally to your home network router or switch.
• Wireless Connection: Insert the Wi-Fi USB Adapter into one of the USB ports on the back of your Wally. Visit
mydish.com/orderfromstore to order this product.
To check your connection to broadband Internet, double-press on the remote and select Settings, then Internet.
The Internet Settings screen displays the current status of your Internet connection. You have the option to view
network details or reset the network.
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