Part Number 185526
1. Type a channel number using the
number buttons on the keypad.
2. Press and release the CHANNEL UP/
DOWN buttons.
3. Use the Program Guide.
a. Press and release the GUIDE button.
b. Press and release the CHANNEL UP/
DOWN or the PAGE UP/DOWN
buttons to highlight the channel you
want to watch.
c. Press and release the OK button.
a. Press and release the GUIDE
button twice.
b. Press and release the CHANNEL
UP DOWN buttons to choose the
viewing list you would like to
see, then press and release the
SELECT button.
Setting Parental Controls:
a. Press and release the MENU button.
b. Select “Settings” and then select “Parental Controls.”
c. Choose from the pre-set locks for a
high, medium, or low restriction level, or select “Custom” to
customize restrictions.
• To mirror these settings for the remote viewing location on a
computer or mobile device:
a. Select “Apply these settings to Remote Viewing
(PC/Mobile).”
b. Select “Yes.”
d. Scroll up and select “Parental Controls” and then select “On.”
e. Enter and confirm the 4-digit password you wish to set.
f. Select “Save.”
Setting Closed Captioning:
a. Press and release the MENU button.
b. Select “Settings” and then select “Closed Captioning.”
c. Scroll to the Closed Captioning box and select “On.”
d. Select “Save.”
To exit an on-screen menu, press and
release the VIEW LIVE TV button.
- OR -
Press the CANCEL button to exit one
on-screen menu at a time.
The TV changes to the
highlighted channel.
The TV channel changes.
The Program Guide appears.
The TV channel changes.
The Program Guide
moves up or down.
Changing Channels Select a Viewing List for Your Program Guide Additional Tips
There are three ways to change channels on your set-top box.
When you’re in an on-screen menu, it’s easy to exit the on-screen
menu and return to the program you were watching.
The TV is on a menu screen.
The menu screen is exited
and a TV picture appears.
The Program Guide indicates which
list you are on. If you are on the All
Available list, channels shown in red
are not included in your subscription.
The viewing list drop down
menu appears.
Exiting On-Screen Menus
Most technical problems that an agent can help you with
can be solved by following these four easy steps:
1. Make sure your remote is in CBL mode.
2. Make sure your TV is on the correct input/channel.
3. Make sure you’re on the correct channel List.
4. Reset your set-top box by unplugging it from the wall for 10
seconds. Plug it back in and turn it on.
Where to go for additional information:
• Press and release the MENU button and then select “Help.”
• Call Customer Service at XXX-XXX-XXXX
• Visit our website at
• Visit our
Troubleshooting
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