Entrust Sigma Series Manuale utente
Cleaning Guide
Entrust Sigma Series
Card Printer
2 528293-001_B
Sigma Series
Contents
Cleaning Kit Contents .......................................................................... 3
Cleaning Schedule ............................................................................... 4
Roune Printer Cleaning.................................................................... 4
Addional Cleaning Tasks................................................................... 5
Before You Begin .................................................................................6
Use the Cleaning Card..........................................................................6
Single-Hopper Printer ........................................................................ 6
Mul-Hopper Printer ......................................................................... 7
Run the Cleaning Card ....................................................................... 8
Prepare the Printer for Use..................................................................9
Replace the Cleaning Roller ............................................................... 10
Clean the Printhead........................................................................... 12
Card Handling Informaon ................................................................ 15
Cleaning Guide
528293-001_B 3
Cleaning Kit Contents
The cleaning kit (part number 531624-001) contains the supplies
necessary to clean the printer and maintain print quality. The cleaning
kit contains the following items:
Cleaning Supply Part Number
Adhesive Cleaning Roller, 5 pack 569946-101
Cleaning Swabs, 5 pack 507377-001
Isopropanol Cleaning Cards, 10 pack 552141-002
Lapping Sck, 2 provided 530030-001
Card Inspecon Gloves, 12 pairs/pack 812335-001
Refer to the “Cleaning Schedule” on page 4 for a complete schedule of
when to use the cleaning kit items.
For complete informaon about how to use and maintain the printer, refer
to your printer’s User’s Guide.
4 528293-001_B
Sigma Series
Cleaning Schedule
Cleaning the Sigma series printer on a regular schedule helps to
maintain the printer and obtain the best print quality
Roune Printer Cleaning
The following table describes the recommended roune cleaning tasks for
the printer.
Schedule Acon Procedure
Each me you
change the
ribbon or every
500 cards
Clean the printer with
the cleaning card
• “Single-Hopper Printer”
on page 6
• “Mul-Hopper Printer”
on page 7
Replace the cleaning
roller
“Replace the Cleaning
Roller” on page 10
In addion to these roune cleaning tasks, you may need to perform
addional cleaning procedures if the print quality diminishes. Refer to
“Addional Cleaning Tasks” on page 5.
Cleaning Guide
528293-001_B 5
Addional Cleaning Tasks
The following table describes addional cleaning tasks you may need to
perform to maintain your printer and print quality. Do these procedures,
in addion to the roune cleaning, if you experience prinng issues.
Schedule Acon Procedure
If you see
parcles on
completed cards
Replace the cleaning
roller
“Replace the Cleaning Roller”
on page 10
If you see color
or white lines on
completed cards
Clean the printhead “Clean the Printhead” on
page 12
The type of card stock you use and the printer environment can
aect how oen you need to perform the cleaning procedures.
Refer to “Card Handling Informaon” on page 15 for
suggesons to help manage your card stock.
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Sigma Series
Use the Cleaning Card
Clean the printer with the isopropanol cleaning card each me you change
the ink ribbon, or more oen if necessary.
Single-Hopper Printer
1. Unlock the printer and input hopper locks, if present. Refer to “Before
You Begin” on page 6.
2. Open the printer cover and remove
the print ribbon cartridge or cassee.
Close the cover.
3. Open the input hopper cover and
remove any unprinted cards. Handle
the cards by the edges only, or wear
approved card inspecon gloves.
Before You Begin
• If your printer has locks, unlock the input hopper or printer access
door lock. If your printer does not have locks, disregard any
instrucons that ask you to unlock the printer.
• When you clean the printer using the cleaning card, remove the
ribbon cartridge, and the cleaning sleeve.
Cleaning Guide
528293-001_B 7
Cleaning Card
4. Load the cleaning card into the input
hopper.
5. Close and lock the input hopper.
6. Connue with “Run the Cleaning
Card” on page 8.
Mul-Hopper Printer
1. Unlock the printer and open the
printer cover. Refer to “Before You
Begin” on page 6.
2. Remove the print ribbon, close the
cover, and lock the printer.
3. Pull out the mul-hopper excepon
slide and insert the cleaning card.
4. Push in the excepon slide.
5. Connue with “Run the Cleaning
Card” on page 8.
Single-Hopper Printer (cont.)
1
2
3
4
5
6
8 528293-001_B
Sigma Series
Run the Cleaning Card
1. Use the LCD panel to run the isopropanol cleaning card.
When the cleaning cycle completes:
If the printer does not have locks: The isopropanol cleaning
card is ejected into the output hopper. Remove and discard
the cleaning card.
If the printer has locks: The isopropanol cleaning card is
placed in the printer reject tray (RT1). It can remain in the
reject tray unl the next me the tray is emped.
2. Connue with “Prepare the Printer for Use” on page 9.
Cleaning Guide
528293-001_B 9
Prepare the Printer for Use
Do the following aer the cleaning cycle completes.
1. Unlock the printer locks.
2. Replace the cards in the input hopper of a single-hopper printer and
close and lock the hopper.
3. Install a new cleaning roller on the ribbon cartridge. Refer to “Replace
the Cleaning Roller” on page 10.
4. Load the print ribbon into the printer.
5. Close the printer cover. Press down on the ridges on the front of the
cover to latch it completely.
6. Lock the printer.
7. Discard the used cleaning card and cleaning roller
Printer best pracces recommend that you clean the printer every
500 cards processed. If enabled, the message “Cleaning required”
displays on the printer LCD panel when the congured cleaning
count is reached. Clean the printer to connue prinng.
An administrator can change the congured cleaning count using
the Printer Dashboard.
10 528293-001_B
Sigma Series
Replace the Cleaning Roller
The cleaning roller removes dust and other parcles from cards before
they move into the printer. Replace the cleaning roller each me you
change the ink ribbon. Refer to the “Cleaning Schedule” on page 4
for addional informaon.
1. Open the printer cover and remove the print ribbon cartridge.
(refer to “Before You Begin” on page 6).
2. Remove the used cleaning roller from the ribbon cartridge. Discard
the used supply.
3. Load the cleaning roller on the ribbon cartridge.
4. Remove the protecve wrapper from the cleaning roller.
Protecve
Wrapper
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