ESP DVR4i Pro Manuale utente

REMOTE ACCESS SETUP

GUIDE

DVR4iPro - DVR8iPro

Digiview 4iPro - Digiview 8iPro

Compatible with

Windows XP, Vista, 7, 8

STEP 1 –Connect your DVR to your network

Wired connection or wireless?

It is recommended to use a wired connection whenever possible.

Wired connections are considerably faster and are not prone to

any interference or issues with distance. Only when a wired

connection is not possible should you use wireless adapter to

connect via Wi-Fi.

Wired connection

You will need to connect the LAN socket on your DVR to a socket on your router via

an Ethernet cable.

Wireless connection

Insert the wireless network adapter into one of the USB sockets on your DVR. Ensure

the DVR is powered down whilst this step is performed.

Proceed to step 2.

STEP 2 –Obtaining your network settings

Obtain your settings for your network either from a PC or mobile device via your Wi-Fi

by performing the following.

Retrieving settings from a Windows PC

Windows 8: Press :R on your keyboard,

type in “cmd”then press Enter.

Win 7/Vista: click on the Start Menu and

type “cmd”into the text input field then

press Enter.

Win XP:Click on the Start Menu, select

“Run”, type “cmd”and press Enter.

A new window (command prompt) will open.

Type “ipconfig /all”and press Return/Enter.

Your network info is now displayed.

Copy down the following info:

•IP Address (IPv4 Address)

•Subnet Mask

•Default Gateway

•DNS Server(s)

Proceed to step 3.

Retrieving settings from iPhone

Android smartphones

To retrieve network configuration from a smartphone, ensure you are connected to

your Wi-Fi network.

Android

Go to Google Play Store, download free

app“Network Info II”

Select “Wi-Fi”to view your settings.

iPhone

Go to Settings-:Wi-Fi

Select the Wi-Fi network you are currently

connected to.

Note: Gateway

Router

Proceed to step 3.

STEP 3 – Choosing an IP address for your DVR

The IP address allocated to your DVR must be unique within your network. Use an

address similar to the other devices on your network. On each device, the first three

numbers must be the same. Only change the fourth numbers. Be aware that devices

with identical IP addresses will malfunction.

1. Open the Command Prompt (see previous step)

2. Type “ping 192.168.X.XXX” (replace X with desired IP

address)

If a device is already using this address, you will see a reply

from that address which will look similar to this:

If this address is not being used, you will see either “Destination host unreachable” or

“Request timed out”. If either message is displayed, you may allocate this IP address

to your DVR.

Proceed to step 4.

Example IP addresses

Router 192.168.0.1

iPhone 192.168.0.17

PC 192.168.0.65

DVR 192.168.0.198

STEP 4 – Applying your network settings

1. Access your network settings page on your DVR.

2. Enter your chosen IP address, then add your subnest mask, default gateway

and DNS server addresses. (NB secondary DNS:8.8.8.8)

3. Set HTTP Port to 5000, set media port to 5001. Click “OK” and restart the DVR

when prompted.

4. Access network settings page, select “NetService”

5. Double-click on Mobile Monitor. Enable and set port to 5002. When complete,

click “OK” and restart the DVR when prompted.

Additional steps required for connection via Wi-Fi adapter

Ensure you connect your wireless adapter before turning the DVR on.

1. On your DVR, access MAIN MENU -: NETWORK -: NETSERVICE

2. Click on “Enable” followed by the “Search” button. Your Wi-Fi network should

appear in the list.

3. Click on your chosen Wi-Fi network, then enter your Wi-Fi network password.

4. Enter IP Address, Subnet Mask and Gateway as shown on the previous page.

Click “OK”.

How to access your DVR remotely

iPhone

1. Install the app MEyePro (V5) to your iPhone then launch the app.

2. Add a new device to the device list by pressing : as indicated by arrow (A)

3. Populate fields with DVR device details as follows:(B)

•Name – Your reference, can be anything

•Address – the IP address of your DVR

•Port – Mobile monitor port (see step 4)

•User ID/Name – Default:admin

•Password – your DVR login password – default: no password

4. Select save, press back, then select your device to show the cameras (C)

iPhone

(A) (B) (C)

Android

1. Install MEyePro via Google Play store

2. Follow instructions for iPhone.

(A) (B)

Accessing your CCTV on a Windows PC

(compatible with Internet Explorer only)

1. Insert the supplied CD into your CD/DVD-ROM drive and install all software on

the CD.

2. Open Internet Explorer, from the “Tools”menu select “Internet Options”.

Choose the “Security”tab from the top of the new window, then click the

“Custom Level”button.

3. Change any options regarding ActiveX to either “Prompt”or “Enable”then

click “OK.”

4. Disable/de-select ActiveX Filtering from the “Tools”menu as shown above.

5. (For versions of Internet Explorer 9 and above). From the “Tools” menu, select

“Compatibility view settings” then add the DVR’s IP address to the list. Close

the window when complete.

6. Enter your DVR IP into the Address Bar. Add a

colon and your http port number (shown in red

above) this will connect to the DVR login

screen. If the “User Name/Password/Login”

text is not displayed then recheck steps 1 to 4

- something has been missed out.

7. Add a bookmark for the page for easy access

in the future.

8. To access from outside the building via Broadband or 3G/4G, use your public IP

address. To find this go to www.whatismyip.com.

You must also program your router to forward ports 5000-5002 to your

DVR’s local IP address. Contact your Internet Service Provider for support on

port forwarding or visit http://www.portforward.com for further guidance.

Tip?

Always run first connection attempt from a pc (or mobile) on the same local network

as the dvr, using the local or “private”ip address.

Do not use the your public ip address until you are sure that a direct connection can

be established.

?”What if i do not have a static ip address?”

If you do not have a static (fixed) IP then your dynamic IP will change periodically.

This makes it impossible to connect to your DVR as you will not know what it will

change to.

If your Internet Service Provider cannot supply you with a fixed IP address you can

your dynamic IP address. See Appendix A.

Appendix A: Setting up DDNS

You will need to set up an account at www.dyndns.com

The option shown here is the type of account you will need to

provided with a fixed IP by your Internet Service Provider.

Once signed up, select “My Services” from the menu on the left

then add a new host, shown below.

You will need to create your own host domain name as shown. Your service type will

be Host with IP address. You must then enter your public IP- simply click on “Your

current location’s IP address….”

There is no requirement to select the Mail Routing or Wildcard options.

Once you have created your host domain name, you will need to enter your

DYNDNS.com account details into the DDNS menu which can be found in main Menu-:

Network -: NetService.

Once these details are correctly entered, go to Log Out -: Reboot to restart the DVR.

To access your CCTV images, simply use your domain name in place of your IP

address.

Be aware that your DVR will periodically update DYNDNS.com with your current IP

address, so if you cannot connect immediately, allow enough time for the DDNS

settings to update and take effect, this can take a few minutes.

TROUBLESHOOTING GUIDE

Connection works over local Wi-Fi or wired

network but will not work over 3G or broadband in

another location

Check port forwarding within router.

Ensure ports are forwarded to DVR IP, not

public IP

Connection over local (wired) network fails

Check network cable, check the

corresponding light on the router is on or

flickering. Double-check your DVR network

configuration matches existing network

settings (see step 2)

Connection to DVR is successful but cannot login

via Internet Explorer. No text displayed on login

button or next to username/password input fields

on the login screen.

Active-X settings in Internet Explorer are

not correct (page 6)

app shows “buffering” but fails to display images.

Ensure indicated options are selected (Fig.

1) and check Active-X settings within

Internet Explorer (page 6). Check DNS

servers are correct in network settings.

Images will not display in Firefox/ Google

Chrome/Safari

DVR is compatible with Internet Explorer

only.

Connection to DVR successful but login screen will

not load. Message is displayed in center of screen:

“Please install IE Active-X IE_Plugins.exe from CD

or download from Internet”

Install Active-X plugin from CD.

Select Tools -> Compatibility Mode within

Internet Explorer if using Windows 8.

Fig. 1

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