Please check the following before requesting service
Trouble Shooting
Trouble Shooting
Symptom Possible Solutions
Condensing unit
fails to start
a. Ensure the electrical cord has not been
disconnected.
b. Ensure the unit is turned on.
Refrigerated
compartment is too
cold
a. Adjust the temperature control to a warmer
setting.
Sound of water
dripping
a. This is the sound of the refrigerant circulating
during the compressor rest period and it is
normal.
Exterior walls are
warm a. Heaters have been placed around the drawer
openings to prevent condensation buildup.
This is normal.
Condensation on the
interior
a. Condensation can occur during hot and humid
weather with frequent or prolonged drawer
opening. This is normal.
b. The drawer might not be closed roperly. Check
drawer alignment and gaskets for proper seal.
Condensation on the
exterior surface
a. Condensation on the exterior surface of the
unit is perfectly normal during periods of high
humidity.
b. Check drawer alignment and gaskets for
proper seal.
Noisy operation a. Check for loose parts.
b. Check for tubing rattle.
c. Check for a bent fan blade.
d. Check for damaged fan motor bearings.
e. Ensure the unit is stable.
f. Ensure the cabinet is level.
Cabinet does not
maintain proper
temperature
a. Check the drawer gaskets for proper seal.
b. Check to see if the temp. control setting is too
high, then adjust as necessary.
c. Avoid installing the unit next to heat generating
equipment and direct sunlight.
d. Avoid storing hot contents.
e. Ensure the drawers are fully closed.
REFRIGERATION
HOT !
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