Exabyte VXA-1 Manuale utente

1009146-001

VXA-1 TAPE DRIVE

PRODUCT MANUAL

ii PRODUCT MANUAL 1009146

information contained herein are the property of Exabyte Corporation. No part of this

document may be reproduced, transmitted, transcribed, stored in a retrieval system, or

translated into any language or computer language in any form or by any means,

electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the

express written permission of Exabyte Corporation, 2108 55th Street, Boulder, Colorado

80301.

DISCLAIMER Exabyte Corporation makes norepresentation or warranties with respectto the contents

of this document and specifically disclaims any implied warranties of merchantability

or fitness for any particular purpose. Further, Exabyte Corporation reserves the right to

revise this publication without obligation of Exabyte Corporation to notify any person or

organization of such revision or changes.

TRADEMARK

NOTICES

Exabyte, Exapak, VXA, and VXAtape are registered trademarks; M2, MammothTape,

SmartClean, EZ17 and NetStorM are trademarks; People Working for You and

SupportSuite are service marks of Exabyte Corp. All other product names are

trademarks or registered trademarks of their respective owners.

PART NUMBER

REVISION HISTORY

1009146-001

NOTE:The most current information about this product is available at Exabyte’s web site

(www.exabyte.com).

Revision Date Description

000 January 2003 Initial release. Includes all product information from

Ecrix numbers: 125.00006 (LVD-SCSI) and 125.00059

(FireWire).

Updated for Exabyte information, updated

specifications; reorganized.

001 February 2004 Minor updates.

FEBRUARY 2004 VXA-1 iii

PRODUCT

WARRANTY

CAUTION

The Exabyte VXA-1 tape drive is warranted to be free from defects in materials, parts,

and workmanship, and conforms to the current product specification. For the specific

details of your warranty, refer to your sales contract or contact the company from which

you purchased the tape drive.

The warranty for the tape drive shall not apply to failures caused by:

4Physical abuse or use not consistent with the operating instructions or product

specifications.

4Use of any type of data cartridge other than an Exabyte VXAtape or an

Exabyte-approved VXAtape cartridge.

4Use of any type of cleaning material other than an Exabyte VXAtape Cleaning

Cartridge.

4Repair or modification by any one other than Exabyte’s personnel or agent in a

manner differing from the maintenance instructions provided by Exabyte.

4Removal of the Exabyte identification label(s).

4Physical abuse due to improper packaging of returned drives.

If problems with the tape drive occur, contact Exabyte or your service provider; do not

void the product warranty by allowing untrained or unauthorized personnel to attempt

repairs.

Caution Returning the tape drive in unauthorized packaging may damage the unit and void the

warranty. If you are returning the tape drive for repair, package it in its original

packaging (or in replacement packaging obtained from your vendor).

iv PRODUCT MANUAL 1009146

CONTACTING

EXABYTE

NOTE:If it is more convenient to your location, contact Exabyte Technical Support in

Europe at the following numbers:

Phone: +31-30-254-8890

Fax: +31-30-258-1582

To obtain general information

Exabyte Corporate

Headquarters

Exabyte Corporation

2108 55th Street

Boulder, CO USA 80301

(303) 442-4333

To obtain technical support

Exabyte Technical Support 1-303-417-7792

1-303-417-7190 (fax)

World Wide Web www.exabyte.com

To order supplies and accessories

Exabyte Sales Support 1-800-774-7172

1-800-392-8273 (Exabyte Media)

To return equipment for service

Exabyte Service 1-303-417-7791 (US)

Teleplan-800-673-5719 (Canada)

1-303-417-7199 (fax)

FEBRUARY 2004 VXA-1 v

Contents

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1VXA-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Drive Models and Interfaces ............................................................... 1

Components....................................................................................... 2

Front Panel Components............................................................. 2

Back Panel Components – Internal Drive .................................... 3

Back Panel Components – External Drive.................................... 4

Drive Labels................................................................................ 6

2Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Unpacking the Tape Drive.................................................................. 7

Installing the Tape Drive ..................................................................... 7

Installing the Internal SCSI Tape Drive......................................... 8

Installing the Internal IDE/ATAPI Tape Drive.............................. 13

Installing the External SCSI Tape Drive ...................................... 17

Installing the External FireWire Tape Drive ................................ 19

Integrating the Tape Drive ................................................................ 21

3Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Monitoring the LEDs......................................................................... 24

Using VXAtape Cartridges ................................................................. 26

Setting the Write-Protect Switch................................................ 26

Loading a Cartridge................................................................... 26

Unloading a Cartridge ............................................................... 26

Cartridge Storage Guidelines ..................................................... 27

Cleaning the Tape Drive ................................................................... 27

Determining When to Clean the Tape Drive ............................. 27

Using a Cleaning Cartridge ........................................................ 28

Resetting the Tape Drive................................................................... 28

vi PRODUCT MANUAL 1009146

4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Problems and Solutions.....................................................................29

Tape Drive Will Not Accept a Cartridge ..................................... 29

LED 4 is Orange ........................................................................ 30

Tape Drive Will Not Eject a Cartridge ........................................ 30

The Operating System or Application Software Does Not

“See” the Tape Drive ........................................................... 31

A Service Notification LED Code Appears .................................. 32

Backup Software is Reporting an Error ....................................... 33

Troubleshooting with VXATool..........................................................33

5Service and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 35

Returning the Tape Drive for Service.................................................35

Upgrading Firmware .........................................................................36

Obtaining a Diagnostic Listing ...........................................................36

6Overview of the Command Protocol . . . . . . . . . . . . . . . 37

Communication Interface versus Command Protocol ........................37

SCSI Command Protocol...................................................................38

Command Set ........................................................................... 38

Status Bytes ............................................................................... 40

Sense Keys................................................................................. 40

7Overview of the Communication Interface . . . . . . . . . . 43

Communication Interface Management ............................................43

SCSI Message system ................................................................. 44

ATA Commands ........................................................................ 45

SCSI Interface Requirements .............................................................47

Internal Model........................................................................... 47

External Drive............................................................................ 50

IDE/ATAPI Interface Cable and Connector Requirements ..................51

FireWire Interface Cable and Connector Requirements .....................53

FEBRUARY 2004 VXA-1 vii

8Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Data Capacities ................................................................................ 55

Performance Specifications............................................................... 56

Data Transfer Rates ................................................................... 56

Read and Write Specifications................................................... 56

Tape Speed and Access time..................................................... 57

Reliability Specifications ................................................................... 57

Size and Weight ............................................................................... 58

Power Specifications......................................................................... 59

Internal Drive............................................................................ 59

External Drive ........................................................................... 61

Acoustic Noise.................................................................................. 61

Environmental Specifications ............................................................ 62

Environmental Conditions for the Tape Drive ............................ 62

Environmental Conditions for the VXAtape Cartridges ............... 66

Packaging and Shipping Specifications .............................................. 67

Shipping Cartons....................................................................... 67

Packaging Materials................................................................... 68

Safety and Regulatory Compliance.................................................... 68

Underwriters Laboratory ........................................................... 68

TUV Product Service................................................................. 69

United States: FCC Declaration of Conformity........................... 69

Canadian Verification................................................................ 69

European Community ............................................................... 70

Japan ........................................................................................ 70

Australia and New Zealand ....................................................... 70

Taiwan...................................................................................... 70

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

viii PRODUCT MANUAL 1009146

Notes

FEBRUARY 2004 VXA-1 ix

ABOUT THIS MANUAL

This manual describes how to install, operate, and maintain the VXA™-1 tape

drive. It also provides functional, performance, and environmental specifications.

ORGANIZATION

The information in this manual is organized into chapters that allow you to

quickly locate the information you need.

First-time installation

If you are installing the tape drive for the first time, refer to the following

chapters:

4Chapter 1 provides an overview of the tape drive’s features and components.

4Chapter 2 provides instructions for installing the tape drive, connecting it to

the host computer, and powering it on.

Operation, troubleshooting, maintenance, and service

Refer to these chapters for information about operating, maintaining, and

troubleshooting your tape drive:

4Chapter 3 to learn how to load cartridges, clean the tape drive, and read the

LEDs.

4Chapter 4 provides troubleshooting recommendations.

4Chapter 5 provides information about service and maintenance for the tape

drive, including returning it for service, upgrading firmware, and obtaining

a diagnostic listing.

Specifications, standards, and terms

These chapters are for engineering, purchasing, or marketing personnel who

want to evaluate the tape drive to determine the feasibility of integrating it

into their product lines.

4Chapter 6 provides an overview of the SCSI command protocol supported

by the tape drive.

4Chapter 7 describes the communication interface specifications for the tape

drive, including cable and connector requirements for the LVD SCSI,

ATAPI/IDE, and FireWire interfaces.

4Chapter 8 provides specifications for the tape drive, including performance,

reliability, power, and environmental specifications. This chapter also

provides safety and regulatory agency standards compliance information.

4The Glossary provides definitions of terms used in this book.

xPRODUCT MANUAL 1009146

RELATED PUBLICATIONS

For more information about the tape drive and the standards used by the tape

drive, refer to the following publications. To order an Exabyte publication, see

“Contacting Exabyte” on page iv. To download a PDF version of an Exabyte

publication, visit the Exabyte web site (www.exabyte.com).

Note: The VXA-1 publications are included as PDF files on the CD that

accompanies your tape drive.

VXA-1 Publications

4VXA-1 SCSI Tape Drive Quick Start, 1009338

4VXA-1 FireWire Tape Drive Quick Start, 1009456

4VXA-1 IDE/ATAPI Tape Drive Quick Start, 1011383

4VXA-1 RakPak Product Manual, 1011532

4VXA-1 SCSI Reference Manual, 125.00086

4VXA-1 IDE/ATAPI Reference, 125.00087

Standards Publications

4ANSI Small Computer System Interface (SCSI-2), X3.131-1994

4ANSI Helical-Scan Digital Computer Tape Cartridge, X3B5/89-136, Rev. 6

4Standard ECMA-316 8mm Wide Magnetic Tape Cartridge for Information

Interchange—Helical Scan Recording—VXA-1 Format, December 2000

4ANSI SCSI-3 Fast20 Parallel Interface (Fast-20), X3.277 – 1996

4ANSI SCSI Parallel Interface-2 (SPI-2), X3T10/1142D, Rev. 11

4Information Technology—Serial Bus Protocol 2 (SBP-2), ANSI NCITS 325:1998

4ANSI Small Computer System Interface (SCSI-2), X3.131-1994

4Information Technology—Serial Bus Protocol 2 (SBP-2), ANSI NCITS 325:1998

4Information Technology AT Attachment with Packet Interface – 5 (ATA/ATAPI-5),

T13 1321D

4ATA Packet Interface for CD-ROMs, SFF-8020i, revision 2.6

4IEEE Standard for a High Performance Serial Bus, IEEE 1394a-1995

4Information Technology—Microprocessor Systems—IEEE Standard Control and

Status Register (CSR) Architecture for Microcomputer Buses, ISO/IEC 13213:1994

4IEEE Standard for a High Performance Serial Bus, IEEE 1394a-1995

4Information Technology—Microprocessor Systems—IEEE Standard Control and

Status Register (CSR) Architecture for Microcomputer Buses, ISO/IEC 13213:1994

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